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Dispatch It Jobs (NOW HIRING)

Apollo Home

Dispatcher

Cincinnati, OH · On-site

$16.25 - $20.50/hr

Proven track record in customer service or dispatch. * IT competent; good typist and proficient with phone systems. * Highly organized with exceptional follow-through abilities. * Strong verbal and ...

PDI Health

Radiologic Technologist

Harrisburg, PA · On-site

Supportive Team - Dedicated support from fellow PDI Technologists, Dispatch, IT, and Management. * Growth Opportunities - Advance your career with us. * Independence - Enjoy autonomy while making a ...

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All JobsDispatch It Jobs

Dispatch It information

See salary details

$30K

$62.9K

$103.5K

How much do dispatch it jobs pay per year?

As of Aug 10, 2026, the average yearly pay for dispatch it in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need excellent organizational skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Strong communication, problem-solving, and stress management are crucial soft skills in this role. These skills ensure accurate coordination, timely response, and effective handling of urgent situations in a fast-paced environment.

What is the difference between Dispatch It vs Delivery Driver?

AspectDispatch ItDelivery Driver
Primary RoleCoordinating and managing delivery schedules and routesTransporting goods or passengers to specific destinations
Required CredentialsMay require dispatching certifications or driver’s licenseValid driver’s license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, customer locations, delivery points
Industry UsageLogistics, transportation, courier servicesCourier companies, food delivery, freight services

Dispatch It focuses on planning and coordinating deliveries, while Delivery Drivers execute those plans by transporting goods or passengers. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and work settings.

What are some common challenges faced by dispatchers, and how can they effectively manage high-pressure situations?

Dispatchers often face the challenge of managing multiple priorities simultaneously, such as coordinating routes, handling urgent requests, and addressing unexpected issues like vehicle breakdowns or delays. Staying organized, maintaining clear communication with drivers and clients, and utilizing dispatch software can help manage these high-pressure situations effectively. It’s also important to remain calm and focused, as quick thinking and problem-solving are essential skills for ensuring timely and accurate deliveries. Most dispatch teams foster a collaborative environment, where sharing information and supporting each other leads to smoother operations.

What is a Dispatch It?

Dispatch It jobs typically involve coordinating and managing the pickup and delivery of goods or services. Employees in these roles act as intermediaries between customers and service providers, ensuring that tasks are assigned efficiently and completed on time. Responsibilities may include communicating with drivers, tracking deliveries, resolving issues, and updating customers on status. Dispatch It positions are common in industries like transportation, logistics, and courier services, requiring strong organizational and communication skills.
More about Dispatch It jobs
What cities are hiring for Dispatch It jobs? Cities with the most Dispatch It job openings:
What states have the most Dispatch It jobs? States with the most job openings for Dispatch It jobs include:
What job categories do people searching Dispatch It jobs look for? The top searched job categories for Dispatch It jobs are:
Dispatch It jobs near you
Infographic showing various Dispatch It job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Service Coordinator / Dispatcher - IT Security

ITG Larson Inc

White Plains, NY • On-site

Other

Medical, Dental, Vision

Re-posted 17 days ago

Job description

Service Coordinator / Dispatcher – IT Security

ITG Larson is a leading security integration and technology solutions company based in White Plains, NY, specializing in electronic security systems, IT infrastructure, and managed services. We design, install, and support systems that protect people, property, and information for clients across multiple industries.

As part of W&M Fire & Security and the larger Davis-Ulmer Family of Companies, we believe that by investing in and empowering our employees as leaders, we build an organization that delivers innovative solutions and an exceptional customer experience. The unique blend of our people, culture, and ownership of results creates what we call the Davis-Ulmer Difference. As a result of continued growth, we are currently seeking candidates for a Service Coordinator / Dispatcher – IT Security at our office in White Plains, NY.

Position Overview: This position works closely with our Help Desk team to schedule and dispatch our remote and onsite IT Technicians, ensuring customers receive the prompt, professional support ITG is known for.

This is a highly visible role requiring excellent communication, strong organizational skills, and a genuine commitment to customer satisfaction. The Service Coordinator also plays a key role in validating technician time entries and preparing accurate weekly reports for payroll processing.

Key Responsibilities:

  • Schedule and dispatch IT Technicians for both remote and onsite service calls.
  • Work closely with the Help Desk and Department Leader to coordinate technician schedules and daily priorities.
  • Communicate directly with customers to confirm appointments, provide updates, and ensure satisfaction.
  • Open new service jobs in the system and verify all job and billing information is entered accurately.
  • Maintain the job schedule for all field personnel and respond to emergency or after-hours calls as needed.
  • Enter and verify technician time entries daily in the service management system.
  • Compile and validate weekly time reports for payroll processing.
  • Maintain accurate and up-to-date customer records and service job documentation in the system.
  • Scan, upload, and organize job-related documents in the electronic filing system.
  • Answer incoming calls and assist customers or internal teams as needed.
  • Support special projects and other administrative tasks as assigned.

Qualifications / Experience Requirements:

  • Minimum 2 years of experience in a service coordination, dispatch, or operations support role (preferably in IT, security, or related service industry).
  • Proven customer service skills with a professional, calm, and positive demeanor.
  • Excellent attention to detail and accuracy in data entry and documentation.
  • Ability to multitask, prioritize, and manage multiple service requests simultaneously.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and service management or scheduling software.
  • Ability to read, analyze, and interpret general business procedures and data.
  • Collaborative and team-oriented with a strong sense of accountability.

Why Choose Davis-Ulmer Family of Companies?

  • Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
  • Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
  • Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
  • Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
  • Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
  • Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

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