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Dispatch It Jobs (NOW HIRING)

Apollo Home

Dispatcher

Cincinnati, OH

$16.25 - $20.50/hr

Proven track record in customer service or dispatch. * IT competent; good typist and proficient with phone systems. * Highly organized with exceptional follow-through abilities. * Strong verbal and ...

Central Transport

SR Dispatch Supervisor

Stephens, AR · On-site

$55K - $65K/yr

Continued success depends on it!Once you've had a chance to explore our current open positions ... Dispatch and support a team of up to 40 drivers * Act as the communication hub between drivers ...

Central Transport

SR Dispatch Supervisor

Stephens, AR · On-site

$55K - $65K/yr

Continued success depends on it!Once you've had a chance to explore our current open positions ... Dispatch and support a team of up to 40 drivers * Act as the communication hub between drivers ...

Central Transport

SR Dispatch Supervisor

Stephens, AR

$55K - $65K/yr

Continued success depends on it!Once you've had a chance to explore our current open positions ... Dispatch and support a team of up to 40 drivers * Act as the communication hub between drivers ...

PDI Health

Radiology Technologist

Reading, PA · On-site

Supportive Team - Dedicated support from fellow PDI Technologists, Dispatch, IT, and Management. * Growth Opportunities - Advance your career with us. * Independence - Enjoy autonomy while making a ...

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Dispatch It information

See salary details

$30K

$62.9K

$103.5K

How much do dispatch it jobs pay per year?

As of Sep 1, 2026, the average yearly pay for dispatch it in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a Dispatch It?

Dispatch It jobs typically involve coordinating and managing the pickup and delivery of goods or services. Employees in these roles act as intermediaries between customers and service providers, ensuring that tasks are assigned efficiently and completed on time. Responsibilities may include communicating with drivers, tracking deliveries, resolving issues, and updating customers on status. Dispatch It positions are common in industries like transportation, logistics, and courier services, requiring strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need excellent organizational skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Strong communication, problem-solving, and stress management are crucial soft skills in this role. These skills ensure accurate coordination, timely response, and effective handling of urgent situations in a fast-paced environment.

What are some common challenges faced by dispatchers, and how can they effectively manage high-pressure situations?

Dispatchers often face the challenge of managing multiple priorities simultaneously, such as coordinating routes, handling urgent requests, and addressing unexpected issues like vehicle breakdowns or delays. Staying organized, maintaining clear communication with drivers and clients, and utilizing dispatch software can help manage these high-pressure situations effectively. It’s also important to remain calm and focused, as quick thinking and problem-solving are essential skills for ensuring timely and accurate deliveries. Most dispatch teams foster a collaborative environment, where sharing information and supporting each other leads to smoother operations.

What is the difference between Dispatch It vs Delivery Driver?

AspectDispatch ItDelivery Driver
Primary RoleCoordinating and managing delivery schedules and routesTransporting goods or passengers to specific destinations
Required CredentialsMay require dispatching certifications or driver’s licenseValid driver’s license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, customer locations, delivery points
Industry UsageLogistics, transportation, courier servicesCourier companies, food delivery, freight services

Dispatch It focuses on planning and coordinating deliveries, while Delivery Drivers execute those plans by transporting goods or passengers. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and work settings.

More about Dispatch It jobs

What cities are hiring for Dispatch It jobs?

Cities with the most Dispatch It job openings:

What states have the most Dispatch It jobs?

States with the most job openings for Dispatch It jobs include:

What job categories do people searching Dispatch It jobs look for?

The top searched job categories for Dispatch It jobs are:

Dispatch It jobs near you
Infographic showing various Dispatch It job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatcher

Apollo Home

Cincinnati, OH

$16.25 - $20.50/hr

Other

Re-posted 27 days ago

Apollo Home rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

237th of 283 rated repair and maintenance companies

Job description

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.
Dispatch Representative
No experience necessary- we will train Customer Service Professionals eager to learn!
As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company’s financial goals.
Dispatch Responsibilities
  • Schedule and coordinate all booked calls. Monitor calls in unassigned.
  • Evaluate booked calls and assign the best technician to each service appointment.
  • Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians’ performances.
  • Meet daily revenue goals by prioritizing the most urgent and profitable calls.
  • Relay accurate information to technicians, ensuing proficient, quality customer experiences; including any special instructions.
  • Update customers throughout the day on the technician’s progress.
  • Hold morning briefing on D-board with Service Manager and update throughout the day.
Including:
  • Number of Calls on D-board.
  • Opportunity Calls
  • Be professional and establish customer rapport, encouraging repeat business.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Working with the Service Manager, develop contingency plans for busy times.
  • Debrief Service Technicians after completion of each call.
  • Follow up - respond to all messages left through on call answering service.
  • Forecast workload for 2 – 3 days out review with Service Manager.
  • Contact customers with a “Parts Pending” status as parts are received for scheduling.
  • Update customer files as information is received from installation or service.
  • Take incoming customer calls during times of high volume or coverage purposes.
  • Other duties as assigned.
Requirements
  • Proven track record in customer service or dispatch.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Passionate about ABC Company and loves the brand.
  • Ability to build trust, diffuse conflict and hold others accountable.
  • Bachelor degree or equivalent is a plus.
  • Engaging personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.
  • Advanced customer service skills.
  • Ability to multi-task
  • Flexible schedule must be able to work second shift

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