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Dispatch It Jobs in Wisconsin (NOW HIRING)

TeamLogic IT

Dispatcher

Germantown, WI · On-site

Maintain accurate records of service requests, dispatch activities, and resolution statuses. Our growth isn't measured in numbers, it's an investment in aligning with the best talent If you have a ...

TeamLogic IT, N. Milwaukee, WI

Dispatcher

Germantown, WI · On-site

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Responsibilities Service Request & Dispatch Management * Serve as the primary point of contact for ...

Gundersen Health System

Security Dispatch

La Crosse, WI · On-site

$16.50 - $21.50/hr

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're ... The Security Dispatcher is responsible for coordinating security communications and monitoring ...

Gundersen Health System

Security Dispatch

La Crosse, WI

$16.50 - $21.50/hr

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're ... The Security Dispatcher is responsible for coordinating security communications and monitoring ...

TeamLogic IT, N. Milwaukee, WI

Dispatcher

Germantown, WI · On-site

$18.75 - $25.25/hr

Vision insurance About TeamLogic IT TeamLogic IT is a national provider of technology services and ... Responsibilities Service Request & Dispatch Management * Serve as the primary point of contact for ...

shawano

Dispatch - Telecommunicator

Shawano, WI · On-site

It is a position in which the individual may be required to function as part of a cohesive unit or ... severe weather and dispatching of emergency services. -Operation of the County phone system ...

Southport Mechanical, LLC

Dispatcher

Wausau, WI · On-site

You own the call board -- building it each morning, managing it through the day, and making real ... Coordinate parts runs, helper dispatch, or second-truck needs when a job requires additional ...

Southport Mechanical, LLC

Dispatcher

Madison, WI

You own the call board -- building it each morning, managing it through the day, and making real ... Coordinate parts runs, helper dispatch, or second-truck needs when a job requires additional ...

City of Waukesha

Dispatcher

Waukesha, WI

$56K - $67K/yr

... dispatch emergency & non-emergency calls for law enforcement, fire, emergency medical and other ... City of Waukesha Benefit Guide It is not typical for someone to be hired at or near the top of the ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

... dispatch emergency & non-emergency calls for law enforcement, fire, emergency medical and other ... It is not typical for someone to be hired at or near the top of the salary range. The specific ...

Rusk, County of (WI)

Jailer / Dispatcher

Ladysmith, WI · On-site

$25.27 - $29.12/hr

... dispatch requests for police, fire, ambulance, and other necessary services. 2. Prepare, maintain ... Provide health care through the jail nurse for all inmates requiring or requesting it, serves meals ...

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Showing results 1-20

All JobsDispatch It JobsDispatch It Jobs in Wisconsin

Dispatch It information

See Wisconsin salary details

$30.3K

$63.5K

$104.5K

How much do dispatch it jobs pay per year?

As of Sep 2, 2026, the average yearly pay for dispatch it in Wisconsin is $63,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a Dispatch It?

Dispatch It jobs typically involve coordinating and managing the pickup and delivery of goods or services. Employees in these roles act as intermediaries between customers and service providers, ensuring that tasks are assigned efficiently and completed on time. Responsibilities may include communicating with drivers, tracking deliveries, resolving issues, and updating customers on status. Dispatch It positions are common in industries like transportation, logistics, and courier services, requiring strong organizational and communication skills.

What are the key skills and qualifications needed to thrive as a dispatcher, and why are they important?

To thrive as a Dispatcher, you need excellent organizational skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is typically required. Strong communication, problem-solving, and stress management are crucial soft skills in this role. These skills ensure accurate coordination, timely response, and effective handling of urgent situations in a fast-paced environment.

What are some common challenges faced by dispatchers, and how can they effectively manage high-pressure situations?

Dispatchers often face the challenge of managing multiple priorities simultaneously, such as coordinating routes, handling urgent requests, and addressing unexpected issues like vehicle breakdowns or delays. Staying organized, maintaining clear communication with drivers and clients, and utilizing dispatch software can help manage these high-pressure situations effectively. It’s also important to remain calm and focused, as quick thinking and problem-solving are essential skills for ensuring timely and accurate deliveries. Most dispatch teams foster a collaborative environment, where sharing information and supporting each other leads to smoother operations.

What is the difference between Dispatch It vs Delivery Driver?

AspectDispatch ItDelivery Driver
Primary RoleCoordinating and managing delivery schedules and routesTransporting goods or passengers to specific destinations
Required CredentialsMay require dispatching certifications or driver’s licenseValid driver’s license, vehicle insurance
Work EnvironmentDispatch centers, offices, or control roomsOn the road, customer locations, delivery points
Industry UsageLogistics, transportation, courier servicesCourier companies, food delivery, freight services

Dispatch It focuses on planning and coordinating deliveries, while Delivery Drivers execute those plans by transporting goods or passengers. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and work settings.

What are popular job titles related to Dispatch It jobs in Wisconsin?

For Dispatch It jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Dispatch It jobs in Wisconsin look for?

The top searched job categories for Dispatch It jobs in Wisconsin are:

Dispatch It jobs near you
Infographic showing various Dispatch It job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,476 per year, or $30.5 per hour.

Dispatcher

TeamLogic IT

Germantown, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

8th of 226 rated it services

Job description

Replies within 24 hours
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

About TeamLogic IT
TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security, and flexibility for their IT infrastructure.
With more than 300 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple - we work with you the way we'd want someone to work with us.
TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries, and we're proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT.
Overview
The Service Desk Dispatcher plays a crucial role in ensuring that client service requests are handled efficiently and effectively. As the first point of contact for incoming support tickets, the Dispatcher is responsible for prioritizing, assigning, and scheduling technical resources to address client needs. The role requires strong organizational skills, excellent communication, and a customer-focused approach to ensure timely resolution of IT support issues.
This role is ideal for candidates with experience in IT service coordination, dispatching, or customer service within a Managed Service Provider (MSP) environment.
Responsibilities
Service Request & Dispatch Management
  • Serve as the primary point of contact for all client service requests.
  • Gather detailed information from clients to classify tickets as incidents or service requests and assign appropriate priority levels.
  • Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs).
  • Continuously monitor open service requests, ensuring prompt follow-ups and resolution.
  • Escalate service requests that cannot be scheduled within agreed service levels.

Resource Coordination
  • Schedule and manage internal and field technical resources using Autotask PSA.
  • Balance workloads across the engineering team by optimizing schedules and adjusting assignments as needed.
  • Track technician availability and ensure proper allocation of resources.
  • Support onsite service work by coordinating and scheduling customer appointments .

Client Communication & Customer Service
  • Keep clients informed of ticket progress, status changes, and expected resolution timelines.
  • Ensure quick turnaround of service requests while maintaining excellent customer service.
  • Address and escalate customer concerns appropriately to ensure resolution.
  • Improve client service perception and satisfaction through proactive communication and follow-ups.

Service Desk Operations & Reporting
  • Ensure accurate logging of all service requests in the ticketing system.
  • Monitor and ensure engineers enter time and documentation accurately in Autotask PSA.
  • Generate and distribute service level performance reports to management.
  • Maintain accurate records of service requests, dispatch activities, and resolution statuses.

Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

What TeamLogic IT employees say

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