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Dispatch Coordinator Jobs in Springfield, MA (NOW HIRING)

Central Group Companies

Dispatcher

Hartford, CT

... Dispatch Notes . · Understand all pricing structures: charge accounts, COD customers, PI customers, and law enforcement tows. · Assist Customer Service with releases, lot visits, and phone calls as ...

Trigo Group

Aerospace Scheduling Coordinator

Hartford, CT · On-site +1

$55K - $65K/yr

Minimum 3 years of experience in scheduling, dispatch, customer service, aerospace operations, or related administrative coordination. * Any combination of education and experience may be considered.

United Rentals

Dispatcher

Bloomfield, CT

Schedule drivers and organize dispatch of all equipment for the branch * Assist in taking customer telephone orders for deliveries, pickups and service * Arrange for all emergency field repairs

Parksite

Truck Driver

Broad Brook, CT · On-site

$28.50 - $34.49/hr

Follow instructions from the Operations Manager and dispatch coordinators * Work collaboratively with warehouse and office teams to meet delivery schedules * Perform other duties assigned to support ...

Sila Services

HVAC Service Manager

South Windsor, CT · On-site

$85K - $110K/yr

Oversee scheduling, dispatch coordination, and technician productivity * Review invoices, job documentation, photos, and reports for accuracy and profitability * Monitor KPIs including revenue ...

Sila Services

HVAC Service Manager

South Windsor, CT · On-site

$85K - $110K/yr

Oversee scheduling, dispatch coordination, and technician productivity * Review invoices, job documentation, photos, and reports for accuracy and profitability * Monitor KPIs including revenue ...

Sila Services

HVAC Service Manager

South Windsor, CT · On-site

$85K - $110K/yr

Oversee scheduling, dispatch coordination, and technician productivity * Review invoices, job documentation, photos, and reports for accuracy and profitability * Monitor KPIs including revenue ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

Active in all facets of dispatch. * Various reporting responsibilities as needed. JOB REQUIREMENTS: Requirements needed in order to be considered for this position: * Requires a high school diploma ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

Active in all facets of dispatch. * Various reporting responsibilities as needed. JOB REQUIREMENTS: Requirements needed in order to be considered for this position: * Requires a high school diploma ...

Brenntag

Operations Coordinator

East Hartford, CT · On-site

Work with Purchasing and Key Account Coordinator to ensure Product codes, Batches, SDS and COA ... Dispatch Brenntag drivers and preferred carriers to arrange for pick-ups and deliveries when ...

Brenntag AG

Operations Coordinator

East Hartford, CT · On-site

Work with Purchasing and Key Account Coordinator to ensure Product codes, Batches, SDS and COA ... Dispatch Brenntag drivers and preferred carriers to arrange for pick-ups and deliveries when ...

Simpson Strong-Tie

Warehouse Coordinator

Hartford, CT · On-site

$27.31 - $43.70/hr

Including, but not limited to, communicating change order responses to Inside Sales, and coordinating receipt and dispatch of goods with carriers and suppliers for Inter-Branch truckloads and ...

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All JobsDispatch JobsDispatch Coordinator JobsDispatch Coordinator Jobs in Springfield, MA

Dispatch Coordinator information

See Springfield, MA salary details

$12

$24

$37

How much do dispatch coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for dispatch coordinator in Springfield, MA is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $33.08 per hour, depending on experience, location, and employer.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.
More about Dispatch Coordinator jobs

What are the most commonly searched types of Dispatch jobs in Springfield, MA?

The most popular types of Dispatch jobs in Springfield, MA are:

What job categories do people searching Dispatch Coordinator jobs in Springfield, MA look for?

The top searched job categories for Dispatch Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Dispatch Coordinator jobs?

Cities near Springfield, MA with the most Dispatch Coordinator job openings:

Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,976 per year, or $24 per hour.

Dispatcher

Central Group Companies

Hartford, CT

Part-time

Posted 24 days ago

Job description

Are you a reliable, organized, and customer-focused individual looking to join a fast-paced team? We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people, we want to hear from you!
Key Responsibilities

·         Monitor and coordinate driver activity and assignments using communication devices.

·         Maintain real-time status and locations of all drivers.

·         Utilize computers, radio systems, telephones, fax machines, and other communication equipment.

·         Accurately access and enter data into Intow immediately as calls come in.

·         Answer all inbound calls in a courteous, friendly, and professional manner — must answer within 3 rings or less.

·         For all non-law enforcement calls, provide drivers with all required information, including:

·         Customer name

·         Call-back number

·         Vehicle year, make, model, and color

·         Breakdown location (including county and state when needed)

·         Direction of travel

·         Tow destination

·         Reason for tow

·         Method of payment

·         Enter special instructions in Driver’s Notes and all additional details in Dispatch Notes.

·         Understand all pricing structures: charge accounts, COD customers, PI customers, and law enforcement tows.

·         Assist Customer Service with releases, lot visits, and phone calls as needed.

·         Support billing and collections when required.

·         Perform filing duties during shift.

·         Handle cash register and complete all end-of-shift responsibilities.

Preferred Qualifications

·         Bi-Lingual (English/Spanish) strongly preferred.

·         Previous dispatching experience is a plus but not required.

·         Strong communication skills and ability to stay calm under pressure.

·         Comfortable working with multiple technology platforms.

Why Join Us?

·         Fast-paced, team-oriented environment

·         Opportunity for growth and skill development

·         Competitive pay and benefits

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