Dispatch Clerk Salary Jobs (NOW HIRING)

This is a Limited-Term position which may be extended to 24 months or become permanent.
Working under the direction of the Regional Transportation Management Center (RTMC) Office Chief (a Senior Transportation Engineer), incumbent will supervise the nightly operation of the District 3 Traffic Operations located at the RTMC in Rancho Cordova. The incumbent will directly supervise a group of Caltrans Dispatcher Clerks; ensure all of the rules, laws, regulations, policies and procedures pertaining to the dispatch operation are adhered to; schedule work shifts; coordinate training for dispatchers; ensure the information in all logs, data bases, and information binders are accurate and kept current and properly entered; incumbent will ensure that proper notification policies are followed during incidents and will perform dispatching and limited traffic management functions when necessary or required. Background check is required.
Incumbent will perform routine supervisory duties such as effectively managing minor issues and problems; overseeing the hiring of replacement and seasonal Caltrans Dispatcher/Clerks; resolving employee pay and time issues; preparing Annual Performance Reviews (APRs); encouraging and assisting employees with future upward mobility plans; ensuring that the department's directives, policies and procedures are complied with and utilize the department's progressive discipline program when applicable and necessary. The incumbent will effectively plan, organize, and assign the dispatching duties of the Traffic Dispatch staff in the RTMC. Some basic and routine dispatching duties include but are not limited to; radio and telephone dispatching of mobile units, answering requests for information and assistance from the public, other government agencies, and Caltrans personnel; insuring all necessary logs, computer data bases and information binders are kept up to date and the information properly entered into them; ensure all departmental communication/notification policies and procedures are properly followed and adhered to.
The incumbent will be expected to perform traffic dispatching duties on a limited basis to assist with heavy radio traffic periods or to substitute for planned or unplanned absences of dispatch personnel. Incumbent will operate TMC systems when required and log activities; systems include but not limited to, Traffic Management Center Activity Logging (TMCAL), Integrated Maintenance Management System (IMMS), Lane Closure System (LCS), Changeable Message Signs (CMS), Highway Advisory Radios (HAR). Incumbent will ensure the Public Information Office and District Management are notified of major issues in a timely manner and that the proper phone paging/notifications are performed.
Eligibility for hire may be determined by your score on the Dispatch-Clerk Supervisor, Caltrans Exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Dispatch-Clerk Supervisor, Caltrans Exam is located here: CalCareers
You will find additional information about the job in the Duty Statement .
Working Conditions
Position location: 3165 Gold Valley Dr Rancho Cordova, Sacramento County.
Multiple positions may be filled from this recruitment.
Incumbent will work in a climate-controlled office under artificial lighting.
The District 3 Regional Transportation Management Center is a 24-Hour a Day, 7-Day a Week operation. Dispatcher/Clerk and Dispatcher/Clerk Supervisor shift hours may vary, as well as normal days off. The Dispatcher Clerk Supervisor must be willing to perform the work required of a Dispatcher Clerk (as backup) with irregular hours including night shifts, weekends and holidays. The normal working hours for this position will be 9:00pm - 5:00am.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• DISPATCH-CLERK SUPERVISOR, CALTRANS

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-526374
Position #(s):
903-350-3711-XXX
Working Title:
Dispatcher Supervisor - Graveyard Shift
Classification:
DISPATCH-CLERK SUPERVISOR, CALTRANS $4,440.00 - $5,561.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
In Office
Job Type:
12 Month Limited Term - Full Time
Facility:
California Department of Transportation
Department Information
Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.
Caltrans Vision: A brighter future for all through a world-class transportation network.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.
Department Website: www.dot.ca.gov
Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf
Director's EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity
Director's EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity
Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Background check is required.

Candidates selected for this position must successfully pass a Department of Justice background check and the incumbent is also required to sign CHP Form 101A annually.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/31/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
N/A
Attn: Caltrans DHR Contact
Certification Services MS-90
P O Box 168036
Sacramento , CA 95816-8036
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
Drop-Off Address
Caltrans DHR Contact
Classification and Hiring Unit - ECOS
1727 30th Street, MS 90
Sacramento , CA 95816
Closed on weekends and State Holidays
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Kathryn Hennessy
(530) 701-1305
katie.hennessy@dot.ca.gov
Hiring Unit Contact:
Catherine Cha
(530) 720-2697
Catherine.Cha@dot.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Important Application Instructions
To be considered for this position, you are required to include the Job Control JC-526374, PARF #03-26-0356 and title of the position Dispatch-Clerk, Supervisor, on the State application (STD. 678) form. The STD. 678 is required , and each section must be filled out completely and thoroughly.
Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your degree/transcripts or LICENSE/CERTIFICATE along with your application (STD. 678) to be considered for this position.
NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.