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Dispatch Call Center Jobs (NOW HIRING)

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Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE $15 MUST BE AVAILABLE ON WEEKENDS NORCROSS LOCATION Customer Service $15-$16 Norcross Location Answer phones, data entry, good ...

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

Call Taker

Lakewood, TN · On-site

$37K - $42K/yr

Under the direction of the Dispatch Supervisor, a Dispatch Call Taker will be responsible for the answering of the phones in the dispatch center, receiving requests for runs from facilities and ...

Overview The Call Center Manager leads customer service, dispatch, inside sales, and scheduling operations within a high-volume, trade-based call center. This role drives revenue growth, operational ...

In this role, you will be responsible for driving call center performance, maximizing dispatch board efficiency, delivering 5-star customer experience and maintaining strong alignment with Operations ...

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Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Coordinate with Fleet and Dispatch teams to schedule vehicle pickups. * Ensure compliance with ...

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Coordinate with Fleet and Dispatch teams to schedule vehicle pickups. * Ensure compliance with ...

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Call Center Manager

Dallas, TX · On-site

$55K - $65K/yr

We're looking for an experienced Call Center Manager to lead our Customer Service Representatives and Dispatch team while driving performance, accountability, and exceptional service. This is an ...

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Dispatch Call Center information

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$13

$19

$28

How much do dispatch call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dispatch call center in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.67 per hour, depending on experience, location, and employer.

What is a dispatch call center?

A Dispatch Call Center is a specialized communication hub where operators receive incoming calls, gather information, and coordinate the dispatch of personnel, vehicles, or services to specific locations. These centers often handle emergency or service-related requests, such as police, fire, medical, roadside assistance, or utility services. Dispatchers use specialized software and communication tools to track resources and ensure timely responses. Their role is crucial in managing information flow, prioritizing requests, and maintaining effective communication between callers and field responders.

What are the key skills and qualifications needed to thrive as a dispatch call center agent?

To thrive as a Dispatch Call Center Agent, you need strong communication, multitasking, and problem-solving skills, often supported by a high school diploma and previous customer service or dispatch experience. Familiarity with dispatch software, multi-line phone systems, and GPS tracking tools is typically required. Outstanding attention to detail, calmness under pressure, and teamwork are essential soft skills for this role. These abilities are crucial for ensuring accurate information flow, quick response times, and effective coordination in fast-paced and high-stress environments.

What are some common challenges faced by professionals working in a dispatch call center, and how can they be managed?

Professionals in a Dispatch Call Center often face challenges such as managing high call volumes, handling urgent or stressful situations, and ensuring clear communication between callers and field teams. Success in this role relies on staying calm under pressure, prioritizing tasks efficiently, and using dispatch software effectively. Regular training, teamwork, and support from supervisors can help employees navigate these challenges and maintain a positive work environment.

What is the difference between Dispatch Call Center vs Customer Service Representative?

AspectDispatch Call CenterCustomer Service Representative
Primary RoleCoordinate and dispatch services or personnel to locationsAssist customers with inquiries, support, and issue resolution
Work EnvironmentCall centers, often fast-paced, focused on logisticsCall centers or retail settings, focused on customer interaction
Required SkillsCommunication, organization, problem-solvingCommunication, empathy, problem-solving
CertificationsNone typically required, may prefer logistics or dispatch trainingNone typically required, customer service skills emphasized

Dispatch Call Center roles focus on coordinating and dispatching services or personnel, often within logistics or emergency services. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, dispatch positions emphasize logistical coordination, whereas customer service roles focus on client interaction and issue resolution.

Is it hard to get hired as a dispatch call center?

Getting hired as a dispatch call center agent can vary depending on the employer and location, but generally requires good communication skills, the ability to handle stressful situations, and familiarity with dispatch software. Many positions are entry-level and may require a background check or certification, making the hiring process relatively accessible for qualified candidates.

What disqualifies you from being a dispatch call center?

Disqualifications for a dispatch call center role typically include a criminal background that affects trustworthiness, lack of a valid driver's license if required, poor communication skills, inability to work flexible hours, or failing to pass background checks and drug screenings. Additionally, inadequate computer skills or failure to meet specific certification requirements can also be grounds for disqualification.
More about Dispatch Call Center jobs

What states have the most Dispatch Call Center jobs?

States with the most job openings for Dispatch Call Center jobs include:

What job categories do people searching Dispatch Call Center jobs look for?

The top searched job categories for Dispatch Call Center jobs are:

Infographic showing various Dispatch Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,190 per year, or $19.3 per hour.

Call Center Agent Shift TBD after Training

Adecco

Moline, IL

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

If you are looking for a new job opportunity, Adecco has a need for Customer Service Center Agents in Moline, IL. These are long term temporary-to-hire opportunities. As Call Center Associate you could be fielding service/trouble calls. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service Agent:

• Receive Incoming Calls
• Identify customer in database, then identify service technician
• Dispatch call

Qualifications:

• High School Diploma or Equivalent
• 1 year call center or related experience
• Ability to work Weekends and Holidays
• Ability to work in the office
These are long term temp to hire opportunities. Starting pay is $17 /$18 if bilingual. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Associate job in Moline, IL or any related opportunities with Adecco.

Equal Opportunity Employer/Veterans/Disabled


Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.