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Dispatch Associate Jobs in Duluth, MN (NOW HIRING)

nussgrp

Field Service Technician

Duluth, MN · On-site

Receive and review repair orders from Dispatch or Service Advisor. * Travel to field locations to ... Associate degree or two-year technical school diploma in Diesel/Heavy Equipment preferred.

nussgrp

Field Service Technician

Duluth, MN

Receive and review repair orders from Dispatch or Service Advisor. * Travel to field locations to ... Associate degree or two-year technical school diploma in Diesel/Heavy Equipment preferred.

Nuss Truck Group

Field Service Technician

Duluth, MN · On-site

$65 - $90/hr

Receive and review repair orders from Dispatch or Service Advisor. * Travel to field locations to ... Associate degree or two-year technical school diploma in Diesel/Heavy Equipment preferred.

All JobsDispatch Associate JobsDispatch Associate Jobs in Duluth, MN

Dispatch Associate information

See Duluth, MN salary details

$12

$28

$67

How much do dispatch associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dispatch associate in Duluth, MN is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.53 per hour, depending on experience, location, and employer.

What is a dispatch associate?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges dispatch associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

How to start a dispatch associate with no experience?

To start as a dispatch associate with no experience, focus on developing strong organizational and communication skills, and familiarize yourself with transportation management software. Entry-level roles often provide on-the-job training, so demonstrating reliability and a willingness to learn can help you secure a position.

Is it hard to get hired as a dispatch associate?

Getting hired as a dispatch associate typically requires good communication skills, organization, and sometimes prior experience with logistics or transportation software. The hiring process can vary by employer but often involves interviews and background checks; some roles may also require a valid driver's license or certification. Overall, the difficulty depends on the job market and individual qualifications, but entry-level positions are generally accessible to those with relevant skills and a clean background.

What are the most commonly searched types of Dispatch jobs in Duluth, MN?

The most popular types of Dispatch jobs in Duluth, MN are:

What are popular job titles related to Dispatch Associate jobs in Duluth, MN?

For Dispatch Associate jobs in Duluth, MN, the most frequently searched job titles are:

What cities near Duluth, MN are hiring for Dispatch Associate jobs?

Cities near Duluth, MN with the most Dispatch Associate job openings:

Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Duluth, MN as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,620 per year, or $28.7 per hour.

Field Service Technician

nussgrp

Duluth, MN • On-site

Full-time

Re-posted 24 days ago

Job description

The Field Service Technician is responsible for diagnosing, repairing, overhauling, and maintaining heavy duty trucks & construction equipment in the field. Equipment includes compactors, excavators, loaders, dozers, and other heavy machinery. This position requires technical expertise, independent problem-solving, adherence to safety standards, and strong customer service when working directly with clients in field environments.

ESSENTIAL JOB FUNCTIONS

The following duties are essential for this position and must be performed with or without reasonable accommodation:

  • Receive and review repair orders from Dispatch or Service Advisor.
  • Travel to field locations to perform scheduled or emergency repairs.
  • Complete repair work as outlined on work orders efficiently, accurately, and in compliance with dealership and factory standards.
  • Perform diagnostics, safety inspections, and preventive maintenance checks on equipment.
  • Utilize diagnostic testing equipment, precision instruments, gauges, hand tools, portable power tools, cranes, and hoists as required.
  • Service and repair systems including (but not limited to): fuel injection, exhaust, cooling, air conditioning, lubrication, electrical, hydraulics, pneumatics, transmissions, braking, steering, and drive trains.
  • Conduct major engine repairs, overhauls, installations, and alignments of engines and related machinery.
  • Road test and evaluate equipment to verify satisfactory performance post-repair.
  • Follow all federal, state, local, and company safety policies, including hazardous waste handling and disposal.
  • Communicate job progress to the Service Advisor and/or customer in a clear and professional manner.
  • Coordinate with the Parts Department to identify and secure necessary parts for repairs.

SECONDARY JOB FUNCTIONS

  • Maintain tools, equipment, shop, and service truck in clean, organized, and safe condition.
  • Service attachments, tools, and auxiliary systems as assigned.
  • Complete service reports, customer documentation, and internal records in an accurate and timely manner.
  • Attend factory-sponsored training and continuing education as required.
  • Review and apply factory technical bulletins as appropriate.
  • Perform other duties as assigned by management.

MINIMUM QUALIFICATIONS

Education:

  • Coursework in Diesel/Heavy Equipment or equivalent work experience.
  • Associate degree or two-year technical school diploma in Diesel/Heavy Equipment preferred.

Experience:

  • Minimum of 2–3 years of diesel equipment repair experience.
  • Heavy equipment dealership experience strongly preferred.

Knowledge, Skills, and Abilities:

  • Class A CDL
  • Demonstrated expertise in troubleshooting and repairing heavy construction equipment.
  • Strong knowledge of hydraulics, pneumatics, transmissions, electrical, and fuel systems.
  • Excellent mechanical and diagnostic skills.
  • Strong problem-solving and independent decision-making ability.
  • Effective communication skills (oral and written).
  • Customer-focused with the ability to represent the company with professionalism, tact, and diplomacy.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in high-pressure, fast-paced environments.
  • Proficiency in computer systems and diagnostic software.
  • Must hold and maintain a valid CDL and Health Card in compliance with applicable regulations.
  • Clean driving record required.
  • Willingness and ability to travel, including overnight stays.

CUSTOMER SERVICE EXPECTATIONS

As a direct representative of the company in the field, the Field Equipment Technician is expected to:

  • Communicate professionally and respectfully with all customers, vendors, and colleagues.
  • Provide clear, timely updates on repair progress, timelines, and any changes in scope.
  • Deliver accurate and complete service documentation for customer review.
  • Represent the company in a positive manner through professional appearance, conduct, and adherence to safety practices.
  • Respond to customer needs with urgency, accuracy, and accountability.
  • Build trust and maintain long-term customer relationships by ensuring repairs meet or exceed expectations.

WORKING CONDITIONS / PHYSICAL DEMANDS

This is a physically demanding position requiring the ability to:

  • Lift and transport parts and equipment weighing up to and/or exceeding 70 pounds as needed.
  • Perform field repairs outdoors in variable weather conditions.
  • Work in noisy, dusty, and exhaust-fume environments.
  • Operate heavy tools, equipment, and machinery safely.
  • Travel for extended periods including overnight stays.
  • Employees must wear company-provided uniforms and appropriate PPE at all times.

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