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Dispatch Assistant Jobs in Pooler, GA (NOW HIRING)

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling ...

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

JOB TITLE: IT Service Desk Dispatch Coordinator JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling ...

HVAC Service Dispatcher

Okatie, SC · On-site

$20 - $25/hr

We're looking for a Service Dispatcher who enjoys being the person everyone relies on to keep the day moving. This is a high-impact role where you'll work closely with our technicians, customers, and ...

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Showing results 21-40

Dispatch Assistant information

See Pooler, GA salary details

$5

$17

$30

How much do dispatch assistant jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for dispatch assistant in Pooler, GA is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.42 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Pooler, GA?

The most popular types of Dispatch jobs in Pooler, GA are:

What are popular job titles related to Dispatch Assistant jobs in Pooler, GA?

For Dispatch Assistant jobs in Pooler, GA, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Pooler, GA look for?

The top searched job categories for Dispatch Assistant jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Dispatch Assistant jobs?

Cities near Pooler, GA with the most Dispatch Assistant job openings:

Infographic showing various Dispatch Assistant job openings in Pooler, GA as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,951 per year, or $17.8 per hour.

$17.25 - $23/hr

Full-time

Re-posted 11 hours ago


Job description

JOB TITLE: IT Service Desk Dispatch Coordinator
JOB SUMMARY: Responsible for managing incoming service requests, defining service impact and urgency, managing client expectation, and scheduling service team resources to ensure meeting client's service-level agreement and client satisfaction.
POSITION RESPONSIBILITIES:
Operational:
Serve as the first point of contact to the client for service requests
Triage incoming service tickets and phone calls
Ability to assess technical issues and appropriately define impact and level of urgency
Manage pending service requests to ensure customer satisfaction
Escalate, schedule, and dispatch service tickets according to priority of requests
Thoroughly document tickets on a real-time basis
Consistently exceed defined Service Level Agreements
Ensure Ticketing Quality Assurance through proper ticket documentation and agreement selection
Document internal processes and procedures related to duties and responsibilities
QUALIFICATIONS/SKILLS:
Strong attention to Detail
Technical awareness: ability to match resources to technical issues appropriately.
Ability to multi-task, adapt to changes quickly, and respond with a high sense of urgency
Basic technical diagnostic skills and operating system knowledge
Understanding of technical support tools and techniques used to provide IT services
Strong verbal and written communications skills
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast-moving environment
CREDENTIALS AND EXPERIENCE:
1-2 years of field dispatching experience required
Experience handling high volume service requests
MEASURES OF PERFORMANCE:
Real-time Ticketing
100% SLA Response Score
Ticket Quality Assurance score > 95%
Personal CSAT Score > 96%
100% Compliance TAP training goals