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Dispatch Assistant Jobs in Baltimore, MD (NOW HIRING)

Procare Ambulance

Dispatcher

Rosedale, MD · On-site

Using dispatch software to assign calls to clinical teams as required * Enter prescheduled calls ... issue * Assist other office staff members as required or requested Must maintain strict ...

MV Transportation

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Belcan

Service Dispatcher - EXP

Baltimore, MD · On-site

$14.97/hr

Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and ... Adhere to scheduling guidelines and work order priority to manage schedule * Assist with the ...

LifeStar Response

Dispatcher

Annapolis Junction, MD · On-site

The successful Dispatch candidate is responsible for dispatching and ensuring all transport request are met in a timely manner. Duties may include, but are not limited to: * Ensuring that all ...

Casella Waste Systems, Inc.

Dispatcher

Street, MD

Overview The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks ...

QXO

Dispatcher

Laurel, MD · On-site

$65K - $75K/yr

Delivery Scheduling and Dispatch * Schedule and coordinate daily deliveries and pickups for ... Maintain organized records of transportation equipment, assignments, and service needs * Assist ...

QXO

Dispatcher

Laurel, MD · On-site

Delivery Scheduling and Dispatch * Schedule and coordinate daily deliveries and pickups for ... Maintain organized records of transportation equipment, assignments, and service needs * Assist ...

Casella Waste Systems, Inc.

Dispatcher

Street, MD · On-site

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers ...

Casella Waste Systems, Inc.

Dispatcher

Street, MD

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and ...

Casella Waste Systems, Inc.

Dispatcher

Street, MD

Position Summary The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers ...

GOFO INC

Dispatcher

Hanover, MD · On-site

... dispatch and transfer operations. - Complete other tasks assigned by supervisors. Requirements - Fluency in both English and Mandarin is required. - Proven experience in dispatching or a related ...

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Dispatch Assistant information

See Baltimore, MD salary details

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How much do dispatch assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for dispatch assistant in Baltimore, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.25 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Baltimore, MD?

The most popular types of Dispatch jobs in Baltimore, MD are:

What are popular job titles related to Dispatch Assistant jobs in Baltimore, MD?

For Dispatch Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Dispatch Assistant jobs?

Cities near Baltimore, MD with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,413 per year, or $19.4 per hour.

Security Scheduler / Dispatcher

Blueline Security Services, LLC

Lanham, MD • On-site

$18 - $20/hr

Full-time

Posted 23 days ago

Job description

Security Scheduler / Dispatcher
Company: Blueline Security Services LLC
Reports To: Operations Manager
Employment Type: Full-Time
Pay Rate: $18.00-$20.00 per hour, based on experience
Schedule: 3:00 PM-3:00 AM
Weekends & Holidays: Required
Job Summary
Blueline Security Services LLC is seeking a dependable, organized, and highly motivated Security Scheduler / Dispatcher to join our growing operations team.
The Security Scheduler / Dispatcher plays a critical role in ensuring that all security posts are properly staffed and that daily operations run smoothly. This position will work closely with the Operations Manager, security officers, supervisors, clients, and dispatch personnel to manage schedules, address staffing shortages, conduct site checks, and respond quickly to operational issues.
The ideal candidate must have excellent communication skills, strong organizational abilities, a sense of urgency, and the ability to make sound decisions in a fast-paced environment.
This position requires flexibility. The Scheduler / Dispatcher must be willing and able to conduct site checks and, when necessary, fill in for an open security shift to ensure client posts remain properly staffed.
Schedule & Availability
  • Regular shift: 3:00 PM-3:00 AM
  • Must be available to work weekends.
  • Must be available to work holidays as required.
  • Must be flexible to respond to operational and staffing needs.
  • Must be willing to conduct site checks as assigned.
  • Must be willing and able to fill in for an open security shift when necessary.
  • Reliable transportation is required for site checks and operational assignments.
Duties & Responsibilities
  • Manage daily scheduling operations and related administrative functions.
  • Maintain accurate and up-to-date security officer schedules.
  • Review schedules daily to ensure all posts are properly covered.
  • Identify staffing shortages and open shifts and work quickly to secure coverage.
  • Communicate with officers regarding schedules, shift assignments, call-outs, late arrivals, and coverage needs.
  • Coordinate coverage for last-minute call-outs and open shifts.
  • Fill in for open security shifts when coverage cannot be secured and operational needs require it.
  • Conduct routine site checks to verify officers are on post, in proper uniform, following post orders, and meeting Blueline and client expectations.
  • Report site check findings to the Operations Manager and document any concerns or violations.
  • Support client requests for additional security services, schedule changes, and staffing adjustments.
  • Communicate efficiently and professionally with clients, officers, supervisors, and management.
  • Provide frequent updates to the Operations Manager regarding staffing deficiencies, attendance concerns, client requests, and operational issues.
  • Monitor officer attendance and assist with ensuring officers report to their assigned posts on time.
  • Assist with resolving scheduling conflicts and operational issues in a timely manner.
  • Maintain accurate scheduling records, communications, and documentation.
  • Utilize Belfry and other available systems to improve scheduling efficiency and reduce operational costs.
  • Assist with developing and implementing procedures to improve scheduling, staffing, communication, and overall operational performance.
  • Assist the Operations Manager with administrative and operational duties as assigned.
  • Maintain confidentiality and professionalism when handling employee, client, and company information.
Required Skills & Abilities
  • Previous experience in scheduling, dispatch, security operations, or administration preferred.
  • Previous security industry experience strongly preferred.
  • Experience with Belfry is a plus.
  • Experience with Microsoft Office Suite, including Outlook, Word, and Excel.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Ability to communicate effectively with security officers, clients, supervisors, and all levels of management.
  • Strong organizational and time-management skills.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Strong problem-solving and decision-making skills.
  • Strong sense of urgency and accountability.
  • Must be dependable, professional, and able to work independently.
  • Ability to remain calm and professional when handling staffing emergencies and last-minute schedule changes.
  • Must be willing and able to conduct site checks as needed.
  • Must be willing and able to fill in for an open security shift when necessary.
  • Must be available to work weekends and holidays.
  • Must have reliable transportation for site checks and operational needs.
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to regularly use a computer, telephone, and other office equipment.
  • Must be able to lift up to 15 pounds occasionally.
  • Ability to walk through and inspect security sites during site checks.
  • Ability to stand and walk for extended periods when filling in for security shifts.
  • Ability to read schedules, reports, correspondence, and computer screens.
  • Ability to communicate effectively by telephone, in person, and through electronic communication.
Work Environment
This position operates in both an office and field environment. The Security Scheduler / Dispatcher will be required to balance administrative scheduling responsibilities with field operations, including site checks and emergency staffing coverage.
The position requires the ability to manage multiple priorities, respond quickly to staffing emergencies, and maintain professional communication with officers, clients, and management.
Duties, responsibilities, and activities may change at any time with or without notice based on the operational needs of Blueline Security Services LLC.
Equal Opportunity Employer
Blueline Security Services LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals.

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