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Dispatch Assistant Jobs in Baltimore, MD (NOW HIRING)

Kelso Building Services

Dispatcher

Rosedale, MD

$18 - $24/hr

Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer ... Reporting: Assist in preparing reports related to job status, daily activities, and dispatched ...

Ferraro Foods of Maryland, LLC

Dispatcher

Aberdeen, MD · On-site

$21 - $25/hr

Coordinate daily dispatch operations, including routing, scheduling, and load planning * Assist with backhauls, routing procedures, and overall logistics coordination * Communicate with drivers ...

Parts Authority

Dispatcher

Laurel, MD

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

National Express Corp

Dispatcher

Baltimore, MD · On-site

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

ARS

Sales Lead Coordinator / Dispatch

Laurel, MD · On-site

$21 - $25/hr

Utilizes expertise of service center staff to assist in business development, job costing and preparation of proposals. ♦ Prepares sales reports, updates lead database and performs administrative ...

Trinity Transportation Ltd.

Dispatcher

Baltimore, MD · On-site

$25/hr

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and ... Maintains high compliance to dispatch standard operating procedures. * Handles customer concerns ...

MV Transportation

Dispatcher

Baltimore, MD

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Procare Ambulance

Dispatcher

Rosedale, MD · On-site

Using dispatch software to assign calls to clinical teams as required * Enter prescheduled calls ... issue * Assist other office staff members as required or requested Must maintain strict ...

MV Transportation

Dispatcher

Baltimore, MD · On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

MV Transportation

Dispatcher

Baltimore, MD

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Parts Authority

Dispatcher

Laurel, MD

$18.50/hr

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

New

Parts Authority

Dispatcher

Laurel, MD · On-site

$17.50/hr

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

Ferraro Foods Inc

Dispatcher

Aberdeen, MD

$21 - $25/hr

Essential ResponsibilitiesCoordinate daily dispatch operations, including routing, scheduling, and load planningAssist with backhauls, routing procedures, and overall logistics ...

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Showing results 21-40

All JobsDispatch JobsDispatch Assistant JobsDispatch Assistant Jobs in Baltimore, MD

Dispatch Assistant information

See Baltimore, MD salary details

$5

$19

$33

How much do dispatch assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for dispatch assistant in Baltimore, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.

What are the most commonly searched types of Dispatch jobs in Baltimore, MD?

The most popular types of Dispatch jobs in Baltimore, MD are:

What are popular job titles related to Dispatch Assistant jobs in Baltimore, MD?

For Dispatch Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Dispatch Assistant jobs?

Cities near Baltimore, MD with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,413 per year, or $19.4 per hour.

Dispatcher

Kelso Building Services

Rosedale, MD

$18 - $24/hr

Full-time

Posted 4 days ago

Job description

Rowbel Services​ provides professional and experienced HVAC, Electrical and contracting services to a full gambit of customers. Quality customer service is at our core. We continue to strive to provide the best quality service and customer satisfaction in the industry. We are seeking an onsite dispatcher to work in our Rosedale office. The Dispatcher is responsible for coordinating and dispatching Service Technicians to customer locations, managing service calls, and ensuring efficient and effective delivery of automation services. This role requires excellent communication skills, the ability to multitask, and a customer-oriented approach.

Compensation is $18-24 per hour, depending on experience.

Key Responsibilities:

  • Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer locations based on service requests and urgency.
  • Customer Interaction: Take customer calls, schedule appointments, and provide information about services, pricing, and scheduling.
  • Communication: Ensure technicians have the necessary information and resources to complete their tasks.
  • Record Keeping: Maintain accurate records of service calls, appointments, and customer information.
  • Routing: Optimize routes for technicians to maximize productivity and minimize travel time.
  • Problem Resolution: Address and resolve customer complaints and issues in a timely and professional manner.
  • Reporting: Assist in preparing reports related to job status, daily activities, and dispatched calls.
  • Collaboration: Work with the management team to forecast scheduling needs based on seasonal changes or customer demands.

Qualifications:

  • Experience: 1+ years of prior experience in dispatching or customer service roles, preferably in the MEP trades. (HVAC, Electrical etc.)
  • Skills: Strong organizational skills, ability to work under pressure, excellent communication and problem-solving skills, basic computer skills.
  • Customer-oriented approach with a focus on delivering high-quality service.