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Dispatch Assistant Jobs in Baltimore, MD (NOW HIRING)

KEYSTONE FREIGHT CORP

Dispatch Manager

Jessup, MD · On-site

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...

NATIONAL RETAIL TRANSPORTATION

Dispatch Manager

Jessup, MD · On-site

$70 - $79/hr

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...

New

Keystone Freight Corp.

Dispatch Manager

Jessup, MD · On-site

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across ...

Landers Appliance

Dispatch Associate

Baltimore, MD · On-site

$26 - $29/hr

Dispatching, scheduling, routing, or operations experience preferred * Strong organizational skills; able to multitask and reprioritize on the fly * Excellent verbal and written communication

UASA

Dispatch Associate

Baltimore, MD · On-site

$26 - $29/hr

Join the Team at Landers Appliance as a Full-Time Dispatch Associate! Benefits * Work for an employer who demands and rewards excellence, AND cares about YOU! * Flexible work arrangements to fit your ...

Kelso Building Services

Dispatcher

Rosedale, MD · On-site

$18 - $24/hr

Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer ... Reporting: Assist in preparing reports related to job status, daily activities, and dispatched ...

Kelso Building Services

Dispatcher

Rosedale, MD · On-site

$18 - $24/hr

Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer ... Reporting: Assist in preparing reports related to job status, daily activities, and dispatched ...

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Dispatch Assistant information

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$5

$19

$33

How much do dispatch assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for dispatch assistant in Baltimore, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.25 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Baltimore, MD?

The most popular types of Dispatch jobs in Baltimore, MD are:

What are popular job titles related to Dispatch Assistant jobs in Baltimore, MD?

For Dispatch Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Baltimore, MD look for?

The top searched job categories for Dispatch Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Dispatch Assistant jobs?

Cities near Baltimore, MD with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,413 per year, or $19.4 per hour.

Dispatch Coordinator

Roto-Rooter Services Company

Linthicum, MD • On-site

$25.96 - $27.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Roto-Rooter rating

6.6

Company rating: 6.6 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

201st of 283 rated repair and maintenance companies

Job description

Overview

Dispatch Coordinator

The primary role of the Dispatch Coordinator is to oversee the dispatching of one or more of Roto-Rooter Service Company branch locations.  You will be responsible for ensuring jobs are dispatched to service technicians in multiple branches.  Additional job duties will includes overseeing subordinate dispatch personnel in performing daily dispatch procedures and responsibilities.

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. We currently have an excellent opportunity available for a Dispatch Coordinator at our Baltimore Call Center, located in Linthicum, MD.

The hourly pay range is $25.96-$27.40 ($54,000-$57,000), depending on experience with opportunity for overtime pay.

Responsibilities
  • Create a collaborative team environment that prioritizes and boost employee morale.
  • Complete reporting on a weekly and monthly basis.
  • Monitor the dispatch team performance.
  • Improve the quality of service to our customers and reduce lost opportunities.
  • Use creative thinking to improve dispatch processes.
  • Handle complaint resolution.
  • Responsible for dispatch procedure improvements that will enhance dispatch efficiencies and increase sales and job count for the branches.
  • Ensure the compliance with company initiatives, including proper job distribution.
  • Problem solving with branch and call center personnel.
  • Create daily lunch schedules.
  • Report to Evening Dispatch Operations Manager.
Requirements
  • Minimum requirement is a high school diploma or equivalent.
  • Demonstrate exceptional communication and interpersonal skills in client and team interactions.
  • Must be flexible in work hours and able to work overtime as needed.
  • Demonstrating prior supervisory experience is a requirement for this position.
  • Candidate must possess the ability to create an upbeat, motivating environment.
  • Ability to multitask and adapt in a fast-paced, team environment.
Benefits

At Roto-Rooter we believe that investing in our employees is the best investment we can make.  We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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Employment Type: OTHER

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