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Dispatch Assistant Jobs in Michigan (NOW HIRING)

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

*Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport.

Performs Emergency Medical Dispatch (EMD) utilizing EMD protocols established by the Allegan County Medical Control Authority Board. * Answers and processes administrative calls for all public safety ...

Performs Emergency Medical Dispatch (EMD) utilizing EMD protocols established by the Allegan County Medical Control Authority Board. * Answers and processes administrative calls for all public safety ...

Dispatch Specialist - Wyandotte, MI Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a ...

Dispatch Specialist - Wyandotte, MI Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a ...

Dispatch Specialist - Wyandotte, MI Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a ...

Full-Time Dispatcher

Detroit, MI · On-site

$16.73 - $21/hr

What You'll Do Dispatch Operations * Route pickup orders to appropriate Production Assistants daily * Track and maintain accurate records of vehicle locations and completedcalls * Operate two-way ...

Showing results 21-40

Dispatch Assistant information

See Michigan salary details

$5

$17

$29

How much do dispatch assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for dispatch assistant in Michigan is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Michigan? The most popular types of Dispatch jobs in Michigan are:
What job categories do people searching Dispatch Assistant jobs in Michigan look for? The top searched job categories for Dispatch Assistant jobs in Michigan are:
What cities in Michigan are hiring for Dispatch Assistant jobs? Cities in Michigan with the most Dispatch Assistant job openings:
Infographic showing various Dispatch Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,449 per year, or $17 per hour.

Full-time

Re-posted 16 days ago


Job description

*Overall responsibility

Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints.
This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights. Starting wage of $11.25 per hour.

Key tasks and responsibilities

• Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations.

• Monitor and respond to all radio traffic for deployed shuttle fleet.

• Record all incoming location radio traffic for deployed shuttle fleet.

• Perform daily shift checks of Clever Device equipment for deployed units.

• Perform daily shift checks of Angle Trax equipment for deployed units.

• Complete daily shift reports.

• Provide off going report to incoming relief dispatchers.

• Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation.

• Document complaints, driver incidents, action response to all incidents outside of daily routine.

• Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service.

• Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift.

• Perform other duties as directed.

• Adhere to established company policies, procedures and guidelines.

Job Requirements:

- Read, write and speak English fluently

- Minimum of 1 year of customer service experience

- Capable of operating multiline telephone equipment and dispatch computer equipment.

Candidates should:

• Have the ability to work in a structured, fast-paced environment, with defined deadlines.

• Be self-motivated and require little supervision

• Be able to interact well with the public

• Possess strong organizational skills with attention to details

• Strong written/spoken skills when reporting to management

• Be familiar with basic computer functions and willing to be trained in the use of transportation software

• Have a willingness to train others in the performance of job function