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Dispatch Agent Jobs (NOW HIRING)

SHARE Mobility

Sr. Accountant

Columbus, OH · Hybrid

$71K - $89K/yr

Our technology consists of a dispatch/agent platform, web-based rider booking application, and a driver application. Our mission is to be the safest and most sustainable transportation solutions for ...

Honorhealth

Dispatch Operator Evening

Phoenix, AZ

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

Honorhealth

Dispatch Operator Day Shift

Phoenix, AZ

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

HonorHealth

Dispatch Operator Day Shift

Phoenix, AZ · On-site

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

MM International

Dispatch Support Agent

Union, NJ · On-site

$23/hr

Dispatch Support Duration: 6 months to begin with Payrate: $23/hr Location: Union,NJ, 07083(1-3 days onsite) Position Summary The Dispatcher is part of a scheduling team that is responsible for ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

... Agent is to: * receive, prioritize, coordinate and dispatch NORCAL Ambulance calls for service for ALS, BLS and CCT crews in a swift and proper manner using our Communications Center Dispatch ...

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Dispatch Agent information

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How much do dispatch agent jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for dispatch agent in the United States is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $16.83 per hour, depending on experience, location, and employer.

What are dispatch agents?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch agent can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions are often available, though competition may exist for more specialized roles. Familiarity with dispatch software and a clean background check can improve chances of employment.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized fields such as airline or emergency services dispatch, with roles like airline dispatchers or emergency medical dispatchers earning higher salaries due to required certifications and experience. These positions typically offer higher compensation compared to general transportation or logistics dispatch roles.

What does a dispatch agent do?

A dispatch agent coordinates the scheduling and routing of vehicles, shipments, or personnel to ensure timely delivery and service. They communicate with drivers, clients, and other team members using phone, radio, or dispatch software, often working in a fast-paced environment and requiring organizational skills. The role may also involve maintaining records and ensuring compliance with safety regulations.

What job makes $10,000 a month without a degree?

A dispatch agent can potentially earn $10,000 a month through experience, commission, and high-volume logistics management. Success in this role often depends on strong organizational skills, industry knowledge, and the ability to coordinate multiple shipments efficiently.

How does a Dispatch Agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dispatch Agent, and why are they important?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Dispatch Agent jobs
What cities are hiring for Dispatch Agent jobs? Cities with the most Dispatch Agent job openings:
What states have the most Dispatch Agent jobs? States with the most job openings for Dispatch Agent jobs include:
What job categories do people searching Dispatch Agent jobs look for? The top searched job categories for Dispatch Agent jobs are:
Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,830 per year, or $15.3 per hour.
Security Officer Dispatch

Security Officer Dispatch

Allied Universal

Los Angeles, CA • On-site

$23.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,410 frontline employees who took The Breakroom Quiz

66th of 102 rated security

Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Agent in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a financial institution location, where you will monitor activity, coordinate communications, and respond to routine and urgent situations with professionalism. In this role, you will help to deter security-related incidents, maintain a visible presence through active oversight, and deliver outstanding customer service. Guided by teamwork, integrity, and a people-first culture, you will make a meaningful impact every shift.

Position Type: Full Time

Pay Rate: $23.15 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:30 PMFri03:00 PM - 11:30 PMSat03:00 PM - 11:30 PMSun03:00 PM - 11:30 PM

What You'll Do:

  • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a financial institution location.
  • Monitor communications channels, dispatch security-related personnel as needed, and document incidents, service requests, and unusual activity in a calm, problem-solving manner.
  • Coordinate responses to alarms, access concerns, and critical situations by relaying accurate information to on-site staff, supervisors, and/or emergency services when appropriate.
  • Conduct regular and random patrols around the business and perimeter, noting conditions that could help to deter unauthorized activity or support site response protocols.

Minimum Requirements:

  • At least 1 year of security-related experience is required.
  • Proof of a high school diploma or GED is required by the client.
  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • The ability to lift up to 20 pounds is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1604590Employment Type: FULL_TIME

What Allied Universal employees say

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Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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