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Dispatch Agent Jobs (NOW HIRING)

Unifi

Airport Dispatch Agent- DFW

Dallas, TX · On-site

General information Job Title Airport Dispatch Agent- DFW Date Monday, June 8, 2026 Entity Prospect International Airport Services State Texas City Dallas Base Pay Rate: $ 14.00 Full/Part Time ...

MV Transportation

Dispatch Manager

El Monte, CA · On-site

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

MV Transportation

Dispatch Manager

El Monte, CA · On-site

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

Unifi

Prospect Dispatch Agent - Prospect AA

Phoenix, AZ · On-site

$15.50/hr

Requirements and Description With decades of experience and operations at more than 30 major airports-including Chicago, Dallas, Newark, and more- Prospect Airport Services is a trusted leader in ...

Inktel

Scheduler / Dispatch Agent WAH

Layton, FL · On-site

Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly.

Unifi

Prospect Dispatch Agent - AUS DL

Austin, TX · On-site

General information Job Title Prospect Dispatch Agent - AUS DL Date Wednesday, June 24, 2026 Entity Prospect International Airport Services State Texas City Austin Base Pay Rate: $ 15.50 Full/Part ...

Unifi Aviation LLC

Overnight Dispatch Agent

Denver, CO · On-site

Requirements and Description With decades of experience and operations at more than 30 major airports-including Chicago, Dallas, Newark, and more- Prospect Airport Services is a trusted leader in ...

CWI

Roadside Call Center Lead

Greenville, NC · On-site

$16.65 - $20/hr

This role is designed for an experienced roadside agent who excels at intake and dispatch accuracy, provides timely support to agents, and maintains strong communication and professionalism. Team ...

SHARE Mobility

Sr. Accountant

Columbus, OH · Hybrid

$71K - $89K/yr

Our technology consists of a dispatch/agent platform, web-based rider booking application, and a driver application. Our mission is to be the safest and most sustainable transportation solutions for ...

Camping World

Roadside Call Center Lead

Greenville, NC · On-site

$16.65 - $20/hr

This role is designed for an experienced roadside agent who excels at intake and dispatch accuracy, provides timely support to agents, and maintains strong communication and professionalism. Team ...

Camping World

Roadside Call Center Lead

Greenville, NC · On-site

$16.65 - $20/hr

This role is designed for an experienced roadside agent who excels at intake and dispatch accuracy, provides timely support to agents, and maintains strong communication and professionalism. Team ...

Honorhealth

Dispatch Operator Evening

Phoenix, AZ

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

Honorhealth

Dispatch Operator Day Shift

Phoenix, AZ

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of ...

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Dispatch Agent information

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How much do dispatch agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for dispatch agent in the United States is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $16.83 per hour, depending on experience, location, and employer.

What is a dispatch agent?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

What are the key skills and qualifications needed to thrive as a dispatch agent?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

How does a dispatch agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a dispatch agent?

To become a dispatch agent, candidates typically need a high school diploma or equivalent and should develop strong communication, organizational, and problem-solving skills. Some employers prefer candidates with experience in logistics, transportation, or customer service, and may require familiarity with dispatch software or GPS systems. Certification is not usually mandatory but can enhance job prospects.

Is it hard to get hired as a dispatch agent?

Getting hired as a dispatch agent typically requires good communication skills, organization, and sometimes prior experience or a relevant certification. The hiring process can vary by company but often involves interviews and background checks; some roles may also require familiarity with dispatch software or GPS systems.
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Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $31,830 per year, or $15.3 per hour.

Airport Dispatch Agent- DFW

Unifi

Dallas, TX • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

General information
Job Title
Airport Dispatch Agent- DFW
Date
Monday, June 8, 2026
Entity
Prospect International Airport Services
State
Texas
City
Dallas
Base Pay Rate:
$ 14.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayP.M. shift
Requirements and Description
With decades of experience and operations at more than 30 major airports-including Chicago, Dallas, Newark, and more-Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do-providing reliable, high-quality service to our airline partners and the traveling public every day.
We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.
Job Summary:
Responsible for assigning Agents to the flights or other location in the airport. Also responsible for maintaining the control room environment, timeclock, inventory records, distribution, and maintenance of Avtech devices.
Benefits:
  • Competitive pay with daily access to earned wages.
  • Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
  • Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
  • Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
  • Paid Time Off (PTO) - Location specific leave policy.
  • Exclusive Travel Discounts:
    • ID90 Discount Program - Industry-exclusive deals on hotels, car rentals, cruises, and more!
    • Concur - Discounted cars and hotels
  • Tuition Discount with Purdue Global.

Job Duties:
  • Ensure that the team members are assigned activities for safe on time arrivals and departures.
  • Distribute to all team members Avtech devices for passenger tracking and research.
  • Perform daily inventory of devices, ensure all devices are accounted for and report any discrepancies.
  • Troubleshoot devices that are not properly functioning and report out of service devices.
  • Ensure all devices are always adequately charged.
  • Ensure time clocks are operable and escalate any related issues.
  • Provide right of access to the Control Room.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Complete work in a safe and secure manner, following company safety and operational standards
  • Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:
  • High School diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required as per airport or state requirements.

Physical requirements:
  • Must be able to constantly lift, move up to 70 lbs; Frequently lift, move weights greater than 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel and bend.

Working conditions:
  • Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
  • Must be able and open to work in outside weather conditions which may include severe seasonal elements.
  • Must be able to work in an office bound environment.

"Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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