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Dispatch Agent Jobs (NOW HIRING)

GLORY

Dispatch Agent- Dallas, Texas

Carrollton, TX · On-site +1

$18 - $20/hr

Dispatch Agent- Dallas, Texas Application Deadline: 30 June 2026 Department: Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: United States/Carrollton, TX ...

GCT

Reservation / Dispatch Agent

North Charleston, SC

$15.25 - $19/hr

POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and ...

GCT

Reservation / Dispatch Agent

North Charleston, SC · On-site

$15.25 - $19/hr

POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and ...

GCT

Reservation / Dispatch Agent

North Charleston, SC · On-site

$15.25 - $19/hr

POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and ...

Unifi

Overnight Dispatch Agent

Denver, CO · On-site

General information Job Title Overnight Dispatch Agent Date Tuesday, May 26, 2026 Entity Prospect International Airport Services State Colorado City Denver Base Pay Rate: $ 21.19 Full/Part Time ...

Coach-Net RV Motor Club Inc

Dispatch Core 2 Agent

$19/hr

Eligible for bonus incentives based on performance metrics upon completion of training(s) & passing all exams. (Average Dispatch Agent compensation after incentives is up to $19 per hour or more ...

Unifi

Airport Cabin Dispatch Agent - LGA

Flushing, NY · On-site

$23.25/hr

Summary Cabin Dispatch Agents are logistic geniuses that manage dispatching employees and applicable equipment to their arriving and departing flights, planes and/or assignments. Dispatch Agents will ...

Unifi

Prospect Dispatch Agent - BWI

Baltimore, MD · On-site

General information Job Title Prospect Dispatch Agent - BWI Date Friday, June 12, 2026 Entity Prospect International Airport Services State Maryland City Baltimore Base Pay Rate: $ 17.00 Full/Part ...

Unifi

Prospect Dispatch Agent - CVG

Hebron, KY · On-site

General information Job Title Prospect Dispatch Agent - CVG Date Wednesday, June 17, 2026 Entity Prospect International Airport Services State Kentucky City Hebron Base Pay Rate: $ 17.00 Full/Part ...

MV Transportation

Dispatch Manager

Lancaster, CA · On-site

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

MV Transportation

Dispatch Manager

Fairfax, VA

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

MV Transportation

Dispatch Manager

Fairfax, VA · On-site

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

GLORY

Dispatch Agent- Dallas, Texas

Carrollton, TX · On-site

$18 - $20/hr

The Customer Service Dispatcher is responsible for dispatching cases to qualified technicians in a timely manner according to customer SLA's, engineer hours, availability and skills. Dispatchers ...

Inktel

Scheduler / Dispatch Agent WAH

Layton, FL · On-site

Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly.

MV Transportation

Dispatch Manager

Fairfax, VA

Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel. * Prepares, verifies, and authorizes employee ...

Unifi

Airport Dispatch Agent- DFW

Dallas, TX · On-site

General information Job Title Airport Dispatch Agent- DFW Date Monday, June 8, 2026 Entity Prospect International Airport Services State Texas City Dallas Base Pay Rate: $ 14.00 Full/Part Time ...

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Dispatch Agent information

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$5

$15

$19

How much do dispatch agent jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for dispatch agent in the United States is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $16.83 per hour, depending on experience, location, and employer.

What are dispatch agents?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatch agent can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions are often available, though competition may exist for more specialized roles. Familiarity with dispatch software and a clean background check can improve chances of employment.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized fields such as airline or emergency services dispatch, with roles like airline dispatchers or emergency medical dispatchers earning higher salaries due to required certifications and experience. These positions typically offer higher compensation compared to general transportation or logistics dispatch roles.

What does a dispatch agent do?

A dispatch agent coordinates the scheduling and routing of vehicles, shipments, or personnel to ensure timely delivery and service. They communicate with drivers, clients, and other team members using phone, radio, or dispatch software, often working in a fast-paced environment and requiring organizational skills. The role may also involve maintaining records and ensuring compliance with safety regulations.

What job makes $10,000 a month without a degree?

A dispatch agent can potentially earn $10,000 a month through experience, commission, and high-volume logistics management. Success in this role often depends on strong organizational skills, industry knowledge, and the ability to coordinate multiple shipments efficiently.

How does a Dispatch Agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dispatch Agent, and why are they important?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Dispatch Agent jobs
What cities are hiring for Dispatch Agent jobs? Cities with the most Dispatch Agent job openings:
What states have the most Dispatch Agent jobs? States with the most job openings for Dispatch Agent jobs include:
What job categories do people searching Dispatch Agent jobs look for? The top searched job categories for Dispatch Agent jobs are:
Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,830 per year, or $15.3 per hour.

Dispatch Agent- Dallas, Texas

GLORY

Carrollton, TX • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Dispatch Agent- Dallas, Texas
Application Deadline: 30 June 2026
Department: Service - Call Centre/Customer Service
Employment Type: Permanent - Full Time
Location: United States/Carrollton, TX
Reporting To: Dispatch Supervisor
Compensation: $18.00 - $20.00 / hour
Description
The Customer Service Dispatcher is responsible for dispatching cases to qualified technicians in a timely manner according to customer SLA's, engineer hours, availability and skills. Dispatchers process customer requests for new and existing service calls in a courteous, professional manner through multiple channels such as phone calls and emails.
Key Responsibilities
  • Efficiently schedule available service engineers by determining the best fit scenario according to customer SLA, engineer hours, availability and skills.
  • Accurately and efficiently process customer service requests according to department policies and procedures
  • Meet daily targets for department and individual key performance indicators (KPI's)
  • Provide support to customer service engineers and internal customers by handling their inquiries and requests
  • Escalate engineer and customer issues and complaints through the proper channels for resolution
  • Inform proper internal stakeholders of problems which could jeopardize the ability to meet customer expectations and contractual obligations
  • Complete various other tasks as assigned by the Dispatch Supervisor and/or Manager

• Other duties as assigned
Skills, Knowledge & Expertise
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
• High school diploma or GED
Qualifications:
REQUIRED SKILLS AND COMPETENCIES
  • Previous customer service or dispatching experience a plus
  • Highly self-motivated with keen attention to detail
  • Excellent customer focus and outstanding communication and interpersonal skills
  • Strong problem-solving skills
  • Ability to work under pressure and effectively prioritize competing demands
  • Experience utilizing Microsoft Office products (i.e., Outlook, Word, Excel, Access, etc.)
  • Professional and respectful demeanor
  • Active participation in process improvement initiatives/projects is a plus
  • Ability to work in a virtual fast paced environment
  • Team oriented
  • * *French speaking preferred**+

Job Benefits
Glory is proud to share that our benefit package ranks in the top 25% across the country!
Benefits:
  • 401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
  • Health insurance - 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
  • MDLive - 24/7 Virtual Doctor plus a Nurse Line
  • Dental insurance
  • Vision insurance
  • FSA / Dependent Care
  • Voluntary Life Insurance
  • Basic Life insurance and AD&D - Company paid
  • Short Term Disability / Long Term Disability / Employee Assistance Program - Company paid
  • Paid Vacation - start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of service
  • Paid Sick days based on City/State requirements
  • Paid Holidays - 9 to 11 days based on start date
  • Professional development assistance
  • Education assistance
  • Adoption Assistance
  • Legal and ID Theft plans
  • Annual Bonus opportunity
  • Opportunities for internal promotions/career advancement

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