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Dispatch Agent Jobs in Florida (NOW HIRING)

Inktel

Scheduler / Dispatch Agent WAH

Layton, FL · On-site

Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly.

Stepp's Towing

Customer Service Agent

Tampa, FL · On-site

$17 - $18/hr

Provide support to the Dispatcher Assistant when required, including performing their duties during absences as directed. Key Behaviors * Passionate, motivated, and open to growth and challenges.

AVO T&L, LLC

Scheduling Agent

Cocoa, FL · On-site +1

Scheduling Agent Company: Avô Transportation & Language Solutions Position Overview: Avô ... Previous experience in scheduling, dispatching, customer service, or logistics preferred * Strong ...

Radiant Delivers

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

Radiant Global Logistics, Inc.

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

RADIANT LOGISTICS INC

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

8/19/2026

Call Center Agent

Palm Beach Gardens, FL · On-site

$14.25 - $18.75/hr

Customer-Focused Call Center Agent At Walker Property Services, LLC, we're dedicated to delivering ... You'll be responsible for dispatching vendors or internal crews and tracking work orders, ensuring ...

8/19/2026

Call Center Agent

Palm Beach Gardens, FL · On-site

$14.25 - $18.75/hr

Customer-Focused Call Center Agent At Walker Property Services, LLC, we're dedicated to delivering ... You'll be responsible for dispatching vendors or internal crews and tracking work orders, ensuring ...

Menzies Aviation

VB Ramp Lead Agent

Miami, FL

$14.75 - $18.25/hr

Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Menzies Aviation

Ramp Lead Agent PART TIME

Fort Lauderdale, FL · On-site

$15 - $18.50/hr

Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

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Dispatch Agent information

See Florida salary details

$4

$12

$15

How much do dispatch agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for dispatch agent in Florida is $12.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.02 and $13.40 per hour, depending on experience, location, and employer.

What is a dispatch agent?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

What are the key skills and qualifications needed to thrive as a dispatch agent?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

How does a dispatch agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a dispatch agent?

To become a dispatch agent, candidates typically need a high school diploma or equivalent and should develop strong communication, organizational, and problem-solving skills. Some employers prefer candidates with experience in logistics, transportation, or customer service, and may require familiarity with dispatch software or GPS systems. Certification is not usually mandatory but can enhance job prospects.

Is it hard to get hired as a dispatch agent?

Getting hired as a dispatch agent typically requires good communication skills, organization, and sometimes prior experience or a relevant certification. The hiring process can vary by company but often involves interviews and background checks; some roles may also require familiarity with dispatch software or GPS systems.

What are popular job titles related to Dispatch Agent jobs in Florida?

For Dispatch Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dispatch Agent jobs in Florida look for?

The top searched job categories for Dispatch Agent jobs in Florida are:

Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $25,356 per year, or $12.2 per hour.

Scheduler / Dispatch Agent WAH

Inktel

Layton, FL • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 23 days ago

Inktel rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

50th of 72 rated call and contact centers

Job description

Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly. Connecting with people in a way that is meaningful to them is our bread and butter-and our Agents perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners-we can't resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA-and we don't use the word "strive" lightly. It embodies what we value.
Qualifications:
  • Proven track record of ALL of the following STRIVE values:
    • [S]ervice
    • [T]enacity
    • [R]esponsibility
    • [I]ntegrity
    • [V]ersatility
    • [E]ntrepreneurship
  • Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
  • Strong desire to be helpful and take ownership to resolve customer situations
  • Positive outlook and enthusiastic attitude
  • Conscientious team player
  • Driven by delivering results
  • Professional demeanor, put together
  • Dependable and consistent, history of good attendance
  • Naturally curious with an aptitude for learning and understanding quickly
  • Ability to multitask by reading, typing, and navigating through applications
  • Prior scheduling experience preferably in a paratransit transportation or messenger environment, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Responsibilities:
  • Construct daily vehicle routes for safe productive passenger pick-ups and drop-off's in a transit/paratransit environment.
  • Analyze historical route information, reviews travel patterns, scheduling efficiencies, improved timelines and overall performance to ensure quality service.
  • Analyze and adjust system routing parameters, as needed, for scheduling efficiencies.
  • Communicate effectively with management as it pertains to strategic objectives.
  • Organize and conduct activities to assure safe, cost-effective, on-time operating performance.
  • Tracks and reports adherence to run cut structure and communicates issue to management.

Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
#LI-DF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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