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Dispatch Agent Jobs in Florida (NOW HIRING)

Inktel

Scheduler / Dispatch Agent WAH

Layton, FL · On-site

Driven by our Passion for People, our Scheduler/Dispatch Agents are experts at analyzing established and changing passenger riding patterns in order to adjust daily routing strategies accordingly.

AVO T&L, LLC

Scheduling Agent

Cocoa, FL · On-site +1

Scheduling Agent Company: Avô Transportation & Language Solutions Position Overview: Avô ... Previous experience in scheduling, dispatching, customer service, or logistics preferred * Strong ...

Radiant Delivers

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

White Glove Moving, Storage & Delivery

Be Seen First

Interstate Move Coordinator

Vero Beach, FL · On-site

$50K - $60K/yr

... Agent of Bekins Van Lines . Our success is driven by operational excellence, precision planning ... This individual will serve as a key operational leader, partnering with Dispatch, Carrier Planning ...

RADIANT LOGISTICS INC

Warehouse Agent

Miami, FL

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

Radiant Global Logistics, Inc.

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

Radiant Global Logistics

Warehouse Agent

Miami, FL · On-site

$14.84 - $25.44/hr

Dispatch & Administrative Support * Assist with dispatch-related duties, including: * Entering ... agent-owned offices throughout North America and other key markets around the world. Radiant ...

Menzies Aviation

Ramp Lead Agent PART TIME

Fort Lauderdale, FL · On-site

$15 - $18.50/hr

Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Menzies Aviation

Ramp Lead Agent PART TIME

Fort Lauderdale, FL · On-site

$15 - $18.50/hr

Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

TeleSpecialists LLC

Call Center Agent

Fort Myers, FL · On-site

$13 - $17.25/hr

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

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All JobsDispatch Agent JobsDispatch Agent Jobs in Florida

Dispatch Agent information

See Florida salary details

$4

$12

$15

How much do dispatch agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dispatch agent in Florida is $12.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.02 and $13.40 per hour, depending on experience, location, and employer.

How much is a 911 dispatcher paid?

911 dispatchers, also known as emergency dispatchers or telecommunicators, typically earn a median annual salary of around $45,000 to $50,000, depending on location and experience. Salaries can range from approximately $30,000 for entry-level positions to over $70,000 for experienced dispatchers or those in high-cost areas. The role often requires certification and familiarity with radio and computer-aided dispatch systems.

What are dispatch agents?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organizational ability, and sometimes relevant certifications or experience. Entry-level positions are often available, but competition can be moderate, especially without prior experience or specialized training.

How much does a dispatcher earn?

Dispatch agents typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can vary based on the complexity of the dispatching tasks and whether the role involves 24/7 shifts or specialized knowledge such as logistics or transportation management.

How does a Dispatch Agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What is the role of a dispatch agent?

A dispatch agent coordinates the assignment and routing of vehicles, drivers, or service personnel to ensure timely delivery or service. They communicate with drivers, monitor schedules, and use dispatch software to optimize operations, often working in a fast-paced environment with attention to detail.

What are the key skills and qualifications needed to thrive as a Dispatch Agent, and why are they important?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Dispatch Agent jobs in Florida? For Dispatch Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Dispatch Agent jobs in Florida look for? The top searched job categories for Dispatch Agent jobs in Florida are:
Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in Florida as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $25,356 per year, or $12.2 per hour.
PBX Operator/Dispatch Agent-Sandestin Golf & Beach Resort

PBX Operator/Dispatch Agent-Sandestin Golf & Beach Resort

Sandestin Investments LLC

Miramar Beach, FL • On-site

Full-time

Posted 25 days ago

Job description

Job Summary:

The PBX Operator/Dispatch Agent will serve as the primary point of contact for internal and external communication. This role is responsible for answering calls, providing information, and dispatching service requests to various departments efficiently and courteously. The operator must ensure prompt and accurate routing of all requests while maintaining a professional demeanor in a fast-paced environment.

Key Responsibilities:

  • Answer incoming internal and external calls, providing accurate information or directing the caller to the appropriate department.
  • Handle all guest and team member service requests, ensuring they are logged and dispatched promptly.
  • Maintain communication with housekeeping, maintenance, security, and other departments for swift resolution of guest needs.
  • Dispatch requests to appropriate departments using the resort’s communication and service request software.
  • Monitor radio communication channels, responding to emergency calls and service requests as necessary.
  • Assist in handling guest inquiries and complaints via phone, providing solutions or escalating issues to management.
  • Ensure all calls are logged accurately and follow up on unresolved issues.
  • Coordinate emergency services if required, and inform relevant departments during critical situations.
  • Maintain knowledge of resort activities, promotions, and local attractions to assist with guest inquiries.
  • Perform clerical duties such as filing, record-keeping, and other administrative tasks as needed.

Qualifications:

  • High school diploma or equivalent required.
  • Previous experience in a PBX or dispatch role is preferred but not required.
  • Strong communication and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficiency in using communication systems, radios, and phone systems.
  • Familiarity with resort or hospitality operations is a plus.
  • Must be able to handle stressful situations calmly and professionally.

Physical Requirements:

  • Must be able to sit for extended periods while operating phones, radios, and computers.
  • Occasional walking or standing may be required when assisting with communication equipment or tasks.
  • Manual dexterity is necessary for typing and using communication devices.
  • Must be able to hear and respond to communications via phone and radio.

Work Environment:

  • This position operates in an indoor office setting with continuous phone and radio communication.
  • The PBX Operator/Dispatch Agent must maintain a calm and controlled environment, especially during high-demand periods or emergencies.

EOE M/D/F/V

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