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Dispatch Agent Jobs in Florida (NOW HIRING)

VB Ramp Lead Agent

Miami, FL · On-site

$14.75 - $18.25/hr

Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and ... Must have high school diploma, GED or six months experience as a Ramp Agent; * Must be able to pass ...

Service Agent I - HVAC

Tampa, FL · On-site

$25 - $35/hr

Service Agent I - HVAC Position Overview As a Service Agent I - HVAC, you'll serve as a key point ... Receive, record, and dispatch incoming service requests from customers. * Identify the appropriate ...

Service Agent I - HVAC

Tampa, FL · On-site

$25 - $35/hr

Service Agent I - HVAC Position Overview As a Service Agent I - HVAC, you'll serve as a key point ... Receive, record, and dispatch incoming service requests from customers. * Identify the appropriate ...

Call Center Agent

Fort Myers, FL · On-site

$13 - $17.25/hr

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping ... Career advancement opportunities within Customer Care, Dispatch, Operations, and other areas of ...

Customer Service Agent Are you great with people, confident on the phone, and motivated by helping ... Career advancement opportunities within Customer Care, Dispatch, Operations, and other areas of ...

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

Prepares dispatch release forms and collects weather reports. * Arranges fueling for the aircraft ... Qualifications for Operations Agent * Able to work in extreme conditions, such as hot and cold ...

Showing results 21-40

Dispatch Agent information

See Florida salary details

$4

$12

$15

How much do dispatch agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for dispatch agent in Florida is $12.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.02 and $13.40 per hour, depending on experience, location, and employer.

What is a dispatch agent?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

What are the key skills and qualifications needed to thrive as a dispatch agent?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

How does a dispatch agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a dispatch agent?

To become a dispatch agent, candidates typically need a high school diploma or equivalent and should develop strong communication, organizational, and problem-solving skills. Some employers prefer candidates with experience in logistics, transportation, or customer service, and may require familiarity with dispatch software or GPS systems. Certification is not usually mandatory but can enhance job prospects.

Is it hard to get hired as a dispatch agent?

Getting hired as a dispatch agent typically requires good communication skills, organization, and sometimes prior experience or a relevant certification. The hiring process can vary by company but often involves interviews and background checks; some roles may also require familiarity with dispatch software or GPS systems.

What are popular job titles related to Dispatch Agent jobs in Florida?

For Dispatch Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dispatch Agent jobs in Florida look for?

The top searched job categories for Dispatch Agent jobs in Florida are:

Infographic showing various Dispatch Agent job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $25,356 per year, or $12.2 per hour.

VB Ramp Lead Agent

Menzies Aviation

Miami, FL • On-site

$14.75 - $18.25/hr

Part-time

Posted 20 days ago


Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

44th of 68 rated aviation services


Job description

Responsibilities:
  • Safely and continuously lift/move 70 lbs. of cargo and baggage from outbound bag room, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
  • Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
  • Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft.
  • Operate motorized equipment.
  • Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
  • Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
  • Assist Ramp Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier's standards.
  • Trains employees during on the job training and/or airline specific training or assigns employees to work with experienced agent
  • Performs other duties that may be assigned.
  • Required to attend the mandatory training imposed by the Company and Airlines as per job role.

Required Skills
  • Must be at least 18 years of age.
  • Must have high school diploma, GED or six months experience as a Ramp Agent;
  • Must be able to pass all pre-employment testing, including a drug test.
  • Must be able to proficiently speak, read, and write in English.
  • Must have current driver's license with no violations over the past 5 years;
  • Capable of safely lifting up to 70 lbs. continuously;
  • Must be available and flexible to work variable shifts including overtime, weekends and holidays.
  • Work is done primarily outdoors. Must be comfortable working in all weather conditions.
  • Must be able to obtain and maintain all required Airport security badge.
  • Prior Ramp/Airline experience required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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