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Dispatch Agent Jobs in Florida (NOW HIRING)

TeleSpecialists LLC

Call Center Agent

Fort Myers, FL · On-site

$13 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

Tele Specialists

Call Center Agent

Fort Myers, FL · On-site

$14 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office ... The dispatcher answers the call, obtains information, and then contacts the physician to transfer ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

LCX Freight USA LLC

Operations Agent

Miami, FL · On-site

Operations Agent DEPARTMENT: Operations REPORTS TO: Operations Manager EFFECTIVE DATE: 2026 SUMMARY ... Coordinate the acceptance, processing, and dispatch of air cargo shipments. * Monitor flight ...

Unifi

Airport Ops Agent- PBI

West Palm Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepares dispatch release forms and collects weather reports. * Arranges fueling for the aircraft ... Qualifications for Operations Agent * Able to work in extreme conditions, such as hot and cold ...

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Showing results 21-40

All JobsDispatch Agent JobsDispatch Agent Jobs in Florida

Dispatch Agent information

See Florida salary details

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How much do dispatch agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for dispatch agent in Florida is $12.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.02 and $13.40 per hour, depending on experience, location, and employer.

What is a dispatch agent?

Dispatch agents are professionals responsible for coordinating and managing the movement of vehicles, personnel, or shipments. They communicate with drivers or field workers, assign tasks or routes, track progress, and respond to emergencies or changes in schedules. Dispatch agents often use specialized software to optimize routes and ensure timely and efficient service. Their work is critical in industries such as transportation, logistics, emergency services, and delivery companies.

What are the key skills and qualifications needed to thrive as a dispatch agent?

To thrive as a Dispatch Agent, you need strong organizational abilities, excellent communication skills, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Outstanding multitasking, problem-solving, and customer service skills help set top performers apart in this role. These competencies ensure efficient coordination, timely responses, and smooth operations in fast-paced logistics or service environments.

How does a dispatch agent typically collaborate with other departments to ensure timely deliveries?

Dispatch Agents work closely with drivers, warehouse staff, and customer service teams to coordinate schedules and resolve delivery issues. Effective communication is key, as Dispatch Agents must relay real-time updates about traffic, route changes, or urgent requests. Collaboration often includes daily briefings, shared digital platforms for tracking shipments, and quick problem-solving when unexpected challenges arise. This teamwork helps maintain smooth operations and high customer satisfaction.

What is the difference between Dispatch Agent vs Customer Service Representative?

AspectDispatch AgentCustomer Service Representative
CredentialsHigh school diploma; sometimes certifications in logistics or transportationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentLogistics centers, transportation hubs, or dispatch officesCall centers, retail stores, or office settings
Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, service industries
Primary ResponsibilitiesScheduling, tracking, and coordinating vehicle or shipment dispatchAssisting customers, handling inquiries, resolving issues

While both roles involve communication and coordination, Dispatch Agents focus on logistics and transportation scheduling, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a dispatch agent?

To become a dispatch agent, candidates typically need a high school diploma or equivalent and should develop strong communication, organizational, and problem-solving skills. Some employers prefer candidates with experience in logistics, transportation, or customer service, and may require familiarity with dispatch software or GPS systems. Certification is not usually mandatory but can enhance job prospects.

Is it hard to get hired as a dispatch agent?

Getting hired as a dispatch agent typically requires good communication skills, organization, and sometimes prior experience or a relevant certification. The hiring process can vary by company but often involves interviews and background checks; some roles may also require familiarity with dispatch software or GPS systems.

What are popular job titles related to Dispatch Agent jobs in Florida?

For Dispatch Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dispatch Agent jobs in Florida look for?

The top searched job categories for Dispatch Agent jobs in Florida are:

Dispatch Agent jobs near you
Infographic showing various Dispatch Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $25,356 per year, or $12.2 per hour.

Call Center Agent

TeleSpecialists LLC

Fort Myers, FL • On-site

$13 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Call Center Agent / Navigator

This is an in-person, in-office position at the Fort Myers office. Day and Night Shifts Available.


About Us:

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you’re inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that’s reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers:

  • A great culture with a team environment
  • A fun, diverse work environment
  • A rapidly growing company with career advancement opportunities
  • Medical, Dental and Vision benefits
  • 401k match
  • Paid Vacation
  • Leadership Training Classes
  • Mentorship Program
  • Tuition Reimbursement


About the Role:

The navigator is responsible for coordinating the care between the patients and physicians throughout the continuum of the telehealth encounter. High volumes of calls are directed to the dispatcher. The dispatcher answers the call, obtains information, and then contacts the physician to transfer the information.

Duties/Responsibilities:

  • Coordinates and manages teleneurologists’ schedules for rounding and teleneurology
  • Serve as an essential link between patients and teleneurology team
  • Receive and triage calls from client hospitals.
  • Promote collaboration to both internal and external healthcare team members.
  • Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to interact with internal and external customers
  • Flexible and adaptable with learning and understanding technology
  • Strong written, oral and interpersonal communication skills
  • Highly self-motivated, directed and proactive
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Able to communicate effectively within department and with members of interdisciplinary teams

Education and Experience:

  • High School Diploma required
  • 1-year in a call center preferred

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times