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Dispatch Admin Customer Jobs (NOW HIRING)

Diakon Logistics

Dispatch / Admin Associate

Dayton, NJ · On-site

$18 - $20/hr

The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the ...

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How much do dispatch admin customer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for dispatch admin customer in the United States is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are popular job titles related to Dispatch Admin Customer jobs?

For Dispatch Admin Customer jobs, the most frequently searched job titles are:

HVAC Dispatch Admin.

North Aurora, IL • On-site

Express Employment Professionals - North Aurora
See more jobs at Express Employment Professionals - North Auroraexternal

$20 - $30/hr

Other

Re-posted 19 days ago

Job description

Overview

We are seeking a motivated and organized HVAC Dispatch Admin to join our dynamic team in North Aurora, IL. In this role, you will be the backbone of our operations, ensuring that our HVAC technicians are efficiently dispatched to service calls and that our customers receive top-notch support. If you thrive in a fast-paced environment and enjoy coordinating schedules while providing excellent customer service, we want to hear from you!

Responsibilities
  • Manage incoming service requests and dispatch technicians accordingly.
  • Coordinate schedules and optimize routes for field technicians.
  • Communicate effectively with customers to provide updates and resolve inquiries.
  • Maintain accurate records of service calls, technician schedules, and customer interactions.
  • Assist in inventory management and ensure technicians have necessary tools and parts.
  • Collaborate with management to improve dispatch processes and customer satisfaction.
  • Handle emergency calls and prioritize urgent service requests.
Qualifications
  • High school diploma or equivalent; additional education in business administration or related field is a plus.
  • Proven experience in dispatching, customer service, or administrative roles.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Excellent communication skills, both verbal and written.
  • Proficient in using dispatch software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of HVAC systems and terminology is Required.