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Disney Reservations Jobs (NOW HIRING)

The Rittenhouse Hotel

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Make and confirm reservations. Compute bills, collect payments, and make change for guests ... We are only a 15-minute walk to Downtown Disney ® and the Disneyland ® Monorail. We are also ...

CoralTree Hospitality

Concierge

Islamorada, FL

$20 - $22/hr

You'll warmly welcome visitors, assist with their travel itineraries and reservations, and share ... Disney World, Live Nation, Samsung, Hertz and many more! #LI-Onsite

The Islands of Islamorada

Concierge

Islamorada, FL · On-site

$14.50 - $18.75/hr

You'll warmly welcome visitors, assist with their travel itineraries and reservations, and share ... Disney World, Live Nation, Samsung, Hertz and many more! #LI-Onsite Employment Type: FULL_TIME

TPG Hotels Resorts and Marinas

Night Auditor

Orlando, FL · On-site

$14 - $18.75/hr

Night Auditor The Beautiful Wyndham Lake Buena Vista Disney Springs Resort Job Overview The Night ... Manage reservations and room assignments, ensuring accurate information and availability. * Handle ...

Whiteface Lodge

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Make and confirm reservations. * Compute bills, collect payments, and make change for guests ... We are only a 15-minute walk to Downtown Disney ® and the Disneyland ® Monorail. We are also ...

Holiday Inn & Suites Anaheim

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Make and confirm reservations. * Compute bills, collect payments, and make change for guests ... We are only a 15-minute walk to Downtown Disney ® and the Disneyland ® Monorail. We are also ...

Evermore Orlando

Revenue Analyst

Orlando, FL · On-site

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Support the revenue management and reservations division to drive revenue growth through the ...

Evermore Orlando Resort

Revenue Analyst

Orlando, FL

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Support the revenue management and reservations division to drive revenue growth through the ...

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All JobsDisney Reservations Jobs

Disney Reservations information

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How much do disney reservations jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for disney reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Disney Reservations?

Disney Reservations refer to the process of booking various services and experiences at Disney destinations, including theme parks, resorts, dining, and special events. Guests can make reservations online, via phone, or through the My Disney Experience app to secure their entry to parks, reserve hotel rooms, and plan dining experiences. Park reservations are often required in addition to tickets to manage attendance and ensure guest safety. Planning ahead is recommended, as popular dates and attractions can fill up quickly.

What is the 3 2 1 rule at Disney?

The 3-2-1 rule at Disney refers to a reservation strategy for popular attractions, where guests aim to book three FastPass+ reservations, use two of them, and then make a third reservation after using the first two. This approach helps maximize ride access and reduce wait times during busy periods. Disney reservations staff and mobile app users often utilize this method to optimize their park experience.

How hard is it to get hired by Disney?

Getting hired for a Disney Reservations role typically requires completing an online application, passing interviews, and demonstrating customer service skills. Competition can be high, and relevant experience or knowledge of Disney parks and reservation systems can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Disney Reservations Agent, and why are they important?

To excel as a Disney Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems like Disney’s proprietary booking software and general office applications is typically required. Outstanding communication, patience, and problem-solving abilities help agents create magical guest experiences and resolve booking issues efficiently. These skills ensure seamless reservations, guest satisfaction, and uphold Disney’s renowned service standards.

What is the difference between Disney Reservations vs Disney Guest Services?

AspectDisney ReservationsDisney Guest Services
Primary RoleHandling reservation bookings for Disney parks, hotels, and eventsAssisting guests with inquiries, ticketing, and general support during their visit
Required CredentialsCustomer service skills, knowledge of reservation systems, sometimes certifications in hospitalityCustomer service skills, knowledge of Disney policies, communication skills
Work EnvironmentCall centers, online platforms, reservation officesPark guest areas, customer service counters, phone support
Employer & Industry UsageDisney parks, resorts, and ticketing departmentsDisney parks, guest relations, and support services

Disney Reservations primarily focus on managing bookings and reservations, while Disney Guest Services concentrate on assisting guests during their visit. Both roles require strong customer service skills and familiarity with Disney systems, but they differ in daily tasks and work environments.

How do reservations work at Disney?

Disney reservations, including those for theme park entry, dining, and accommodations, typically require booking in advance through the official Disney website or app. Guests can select dates, times, and specific services, and must often provide payment details to secure their reservation. It is important to review cancellation policies and reservation windows to ensure availability and plan accordingly.

Can I work from home as a Disney travel agent?

Disney travel agents often have the opportunity to work remotely, especially if they are independent agents or work for agencies that support home-based roles. However, some positions may require in-office training or meetings, and familiarity with booking systems and customer service skills are essential for remote work. Availability of work-from-home options can vary depending on the employer and specific job requirements.

What are some typical challenges faced by Disney Reservations agents, and how can they be overcome?

Disney Reservations agents often handle a high volume of calls and inquiries, requiring them to stay organized and maintain a positive attitude under pressure. Common challenges include managing last-minute changes to bookings, resolving guest concerns promptly, and staying up-to-date with evolving promotions or park policies. Success in this role comes from strong communication skills, adaptability, and a commitment to delivering excellent guest service. Ongoing training and teamwork help agents stay informed and supported in their daily tasks.
What states have the most Disney Reservations jobs? States with the most job openings for Disney Reservations jobs include:
What job categories do people searching Disney Reservations jobs look for? The top searched job categories for Disney Reservations jobs are:
Disney Reservations jobs near you
Infographic showing various Disney Reservations job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Agent SpringHill Suites at Flamingo Crossings

SHS TPS FX

Winter Garden, FL • On-site

$12.50 - $16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Front Desk Agent

SpringHill Suites & TownePlace Suites Orlando at Flamingo Crossings

Do you enjoy creating memorable guest experiences and being part of a fun, energetic team? The SpringHill Suites & TownePlace Suites at Flamingo Crossings, located just minutes from Walt Disney World®, is looking for friendly, service-focused Front Desk Agents to join our team.

As a Front Desk Agent, you will be the first and last impression for our guests. You'll play a key role in delivering exceptional hospitality by welcoming guests, assisting with check-ins and check-outs, resolving concerns, and helping create a seamless and enjoyable stay.

What You'll Do

  • Welcome guests with a warm, friendly, and professional attitude
  • Complete guest check-in and check-out procedures efficiently and accurately
  • Process reservations, room assignments, payments, and guest requests
  • Answer phone calls and respond to guest inquiries
  • Provide information about hotel amenities, local attractions, dining, and transportation
  • Assist guests with special requests and service recovery situations
  • Promote hotel services, upgrades, and Marriott loyalty programs
  • Maintain accurate guest records and ensure proper billing procedures
  • Work collaboratively with housekeeping, maintenance, and other departments to deliver an outstanding guest experience
  • Remain calm and professional during busy periods and unexpected situations

What We're Looking For

  • A positive attitude and passion for hospitality
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency and ability to learn hotel systems
  • Strong problem-solving skills and attention to detail
  • Flexibility to work mornings, evenings, weekends, and holidays as needed
  • Previous hotel, customer service, or front desk experience preferred, but not required

Physical Requirements

  • Ability to stand for extended periods
  • Occasional bending, stooping, and lifting
  • Ability to work at a computer and use standard office equipment

The Benefits of Being Part of Our Family

  • Medical, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Leadership and Management Development Programs
  • Career Growth Opportunities
  • Marriott Hotel Discounts
  • Voluntary Benefits, including Pet Insurance, Cell Phone Discounts, Travel & Entertainment Discounts, and Wellness Programs
  • A Fun, Supportive, and Team-Oriented Work Environment

Why Join Us?

At JL Hospitality Management, we believe hospitality starts with our associates. We are committed to creating a workplace where team members feel valued, supported, and empowered to grow their careers while delivering exceptional experiences to our guests.

JL Hospitality Management is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all associates.

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