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Disney Reservations Jobs (NOW HIRING)

Evermore Orlando

Reservations Supervisor

Orlando, FL · On-site

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Oversee the reservations department and be a support to the reservation agents including assisting ...

Spire Hospitality

Reservations Agents

Winter Garden, FL

$14.25 - $17.75/hr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... You and the entire reservations team are dedicated to ensuring guest satisfaction by crafting ...

Spire Hospitality

Reservations Agents

Winter Garden, FL · On-site

$14.25 - $17.75/hr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... You and the entire reservations team are dedicated to ensuring guest satisfaction by crafting ...

Evermore Orlando

Reservations OTA Specialist

Orlando, FL · On-site

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Book reservations accurately and efficiently utilizing telephone, internet, group booking fax, room ...

CoralTree Hospitality

Reservation Manager

Kihei, HI

$78K - $85K/yr

Primarily responsible for the day-to-day operations and administration of the Reservations Sales ... Walt Disney World, Live Nation, Samsung, Hertz, and many more! At CoralTree Residence Collection ...

DS Restaurant Associates LLC

Host/Hostess

Orlando, FL · On-site

$16/hr

At Wolfgang Puck Bar & Grill in Disney Springs , exceptional hospitality starts the moment a guest ... Manage reservations and guest flow using OpenTable, balancing efficiency with personalized service.

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Disney Reservations information

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How much do disney reservations jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for disney reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Disney Reservations?

Disney Reservations refer to the process of booking various services and experiences at Disney destinations, including theme parks, resorts, dining, and special events. Guests can make reservations online, via phone, or through the My Disney Experience app to secure their entry to parks, reserve hotel rooms, and plan dining experiences. Park reservations are often required in addition to tickets to manage attendance and ensure guest safety. Planning ahead is recommended, as popular dates and attractions can fill up quickly.

What is the 3 2 1 rule at Disney?

The 3-2-1 rule at Disney refers to a reservation strategy for popular attractions, where guests aim to book three FastPass+ reservations, use two of them, and then make a third reservation after using the first two. This approach helps maximize ride access and reduce wait times during busy periods. Disney reservations staff and mobile app users often utilize this method to optimize their park experience.

How hard is it to get hired by Disney?

Getting hired for a Disney Reservations role typically requires completing an online application, passing interviews, and demonstrating customer service skills. Competition can be high, and relevant experience or knowledge of Disney parks and reservation systems can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Disney Reservations Agent, and why are they important?

To excel as a Disney Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems like Disney’s proprietary booking software and general office applications is typically required. Outstanding communication, patience, and problem-solving abilities help agents create magical guest experiences and resolve booking issues efficiently. These skills ensure seamless reservations, guest satisfaction, and uphold Disney’s renowned service standards.

What is the difference between Disney Reservations vs Disney Guest Services?

AspectDisney ReservationsDisney Guest Services
Primary RoleHandling reservation bookings for Disney parks, hotels, and eventsAssisting guests with inquiries, ticketing, and general support during their visit
Required CredentialsCustomer service skills, knowledge of reservation systems, sometimes certifications in hospitalityCustomer service skills, knowledge of Disney policies, communication skills
Work EnvironmentCall centers, online platforms, reservation officesPark guest areas, customer service counters, phone support
Employer & Industry UsageDisney parks, resorts, and ticketing departmentsDisney parks, guest relations, and support services

Disney Reservations primarily focus on managing bookings and reservations, while Disney Guest Services concentrate on assisting guests during their visit. Both roles require strong customer service skills and familiarity with Disney systems, but they differ in daily tasks and work environments.

How do reservations work at Disney?

Disney reservations, including those for theme park entry, dining, and accommodations, typically require booking in advance through the official Disney website or app. Guests can select dates, times, and specific services, and must often provide payment details to secure their reservation. It is important to review cancellation policies and reservation windows to ensure availability and plan accordingly.

Can I work from home as a Disney travel agent?

Disney travel agents often have the opportunity to work remotely, especially if they are independent agents or work for agencies that support home-based roles. However, some positions may require in-office training or meetings, and familiarity with booking systems and customer service skills are essential for remote work. Availability of work-from-home options can vary depending on the employer and specific job requirements.

What are some typical challenges faced by Disney Reservations agents, and how can they be overcome?

Disney Reservations agents often handle a high volume of calls and inquiries, requiring them to stay organized and maintain a positive attitude under pressure. Common challenges include managing last-minute changes to bookings, resolving guest concerns promptly, and staying up-to-date with evolving promotions or park policies. Success in this role comes from strong communication skills, adaptability, and a commitment to delivering excellent guest service. Ongoing training and teamwork help agents stay informed and supported in their daily tasks.
What states have the most Disney Reservations jobs? States with the most job openings for Disney Reservations jobs include:
What job categories do people searching Disney Reservations jobs look for? The top searched job categories for Disney Reservations jobs are:
Disney Reservations jobs near you
Infographic showing various Disney Reservations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Supervisor

Evermore Orlando

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.
Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.
If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!
Key Responsibilities:
  • Oversee the reservations department and be a support to the reservation agents including assisting the guest with escalated customer service requests.
  • Knowledgeable of all reservations systems as well as having detailed knowledge of our amenities, including all rates and packages for current and future seasons, available discounts, special package offerings.
  • Travel Agent Bookings: Serve as the primary point of contact for travel agent reservations-enter, confirm, and manage bookings, verify agency and IATA details, and ensure the correct rate and commission structures are applied.
  • Commission Payouts: Oversee and process travel agent commission payouts, ensuring timely and accurate reconciliation, researching and resolving discrepancies, and maintaining supporting records in coordination with the accounting team.
  • Wholesale: Manage Wholesale reservations and partner accounts, applying contracted rates and allotments correctly, monitoring inventory, and coordinating with wholesale partners to ensure accurate bookings and billing.
  • 3rd Party Bookings: Actively manage 3rd party bookings through systems such as but not limited to AirBNB, VRBO, Expedia, and Booking.com-including entering and updating reservations, maintaining rate accuracy and availability, and resolving channel discrepancies.
  • Serve as the department's resource and troubleshooter for travel agent, wholesale, and 3rd party booking questions, training and supporting agents on the proper handling of these channels.
  • Responsible for day-to-day operations of the department and ensures adequate operations
  • coverage for all aspects within reservations.
  • Oversee high-ranking, VIP and special reservations for internal and external guests.
  • Ensure all incoming calls are responded to promptly and provide callers with resort information and accommodation.
  • System (Hotel Key) to ensure rate accuracy and availability for bookings.
  • Attend all department meetings including required safety meetings when requested.
  • Assist in entering of individual and group reservations in the system.
  • Process advance deposits through credit card or other acceptable payments.
  • Work with minimal supervision and have excellent customer service skills.
  • Assist Reservation Manager with departmental outbound, conversion, and revenue goals.
  • Oversee the department in the absence of the Reservation Manager, handling manager calls and emergencies as well as providing feedback to management regarding both positive and negative issues impacting department performance.
  • Communicate with software support teams assisting agents in rectifying or problem solving any issues in the absence of the RSM.
  • Maintaining a positive and friendly company culture by demonstrating empathy, patience, and understanding while making the atmosphere a fun and enjoyable place.
  • Delegating tasks effectively by evaluating performance fairly and without prejudice in the absence of the RSM.
  • Perform all other duties as assigned by the Manager.
  • Must be able to work weekends.

Education, Skills, and Experience:
  • Previous supervisory experience preferred
  • Hands-on experience with travel agent bookings and commission processing, wholesale reservations, and 3rd party booking channels strongly preferred
  • Good computer skills in PMS, email, web browsing, and scheduling software
  • Good typing skills (45 wpm or better)
  • Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, members, guests, and co-workers.
  • Ability to speak or read in Portuguese or Spanish is highly desirable.
  • Answer calls in a warm and professional tone utilizing the provided scripting as a guide.
  • Able to handle guest requests in a detailed manner.
  • Adhere to property and company policies and procedures
  • Excellent communication and interpersonal skills; ability to interact with a wide range of people.
  • Outstanding organizational, attention to detail, and problem-solving skills.
  • Ability to multi-task in a fast-paced environment, an ever-changing environment and prioritize job duties.
  • Capable of working scheduled hours, including weekdays, weekends, nights, and holidays.

Physical Requirements:
  • Able to safely lift, pull and push up to 25 pounds.
  • Able to stand, walk, stoop, kneel, bend, and reach periodically.
  • Visually look at a computer for extended periods.
  • Able to sit and use the computer for hours at a time.
  • Subject to environmental conditions, work activities can occur inside and outside.
  • Visually look at a computer for extended periods.
  • Repetitive hand motions, such as typing.

Our Work Culture & Environment: We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore's core values-Easy on Purpose, Unexpected Delight, and Service Savvy-and fosters a culture built on TOGETHERNESS.
At Evermore, your role isn't just a job-it's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.
Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you!
EOE/M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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