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Disney Reservations Jobs (NOW HIRING)

Spire Hospitality

Rooms Controller

Winter Garden, FL

$36K - $49K/yr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... Handle room changes, late check-outs, and duplicate reservations. * Ensure accuracy in billing and ...

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Located just six miles from Walt Disney World ® Theme Parks, The Grove Resort & Water Park Orlando ... Handle room changes, late check-outs, and duplicate reservations. * Ensure accuracy in billing and ...

DS Restaurant Associates LLC

Host/Hostess

Orlando, FL

$16/hr

At Wolfgang Puck Bar & Grill in Disney Springs , exceptional hospitality starts the moment a guest ... Manage reservations and guest flow using OpenTable, balancing efficiency with personalized service.

Spire Hospitality

Rooms Controller

Winter Garden, FL · On-site

$36K - $49K/yr

Description Located just six miles from Walt Disney World Theme Parks, The Grove Resort & Water ... Handle room changes, late check-outs, and duplicate reservations. * Ensure accuracy in billing and ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA · On-site

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Reservations, Seating & Flow ManagementManage reservations, waitlists, and seating assignments ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA · On-site

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Reservations, Seating & Flow Management • Manage reservations, waitlists, and seating assignments ...

Evermore Orlando

Guest Services Agent

Orlando, FL · On-site

$14 - $17.75/hr

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Collaborate with the reservations and sales teams to maximize occupancy and revenue * Address guest ...

Evermore Orlando Resort

Guest Services Agent

Orlando, FL

$14 - $17.75/hr

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Collaborate with the reservations and sales teams to maximize occupancy and revenue * Address guest ...

Evermore Orlando

Guest Services Agent

Orlando, FL · On-site

$14 - $17.75/hr

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Collaborate with the reservations and sales teams to maximize occupancy and revenue * Address guest ...

Evermore Orlando Resort

Guest Services Agent

Orlando, FL · On-site

$14 - $17.75/hr

Just steps away from Walt Disney World ® , Evermore stretches across 1,100 acres and offers a one ... Collaborate with the reservations and sales teams to maximize occupancy and revenue * Address guest ...

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Disney Reservations information

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How much do disney reservations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for disney reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Disney Reservations agent?

Disney Reservations refer to the process of booking various services and experiences at Disney destinations, including theme parks, resorts, dining, and special events. Guests can make reservations online, via phone, or through the My Disney Experience app to secure their entry to parks, reserve hotel rooms, and plan dining experiences. Park reservations are often required in addition to tickets to manage attendance and ensure guest safety. Planning ahead is recommended, as popular dates and attractions can fill up quickly.

What are some typical challenges faced by Disney Reservations agents, and how can they be overcome?

Disney Reservations agents often handle a high volume of calls and inquiries, requiring them to stay organized and maintain a positive attitude under pressure. Common challenges include managing last-minute changes to bookings, resolving guest concerns promptly, and staying up-to-date with evolving promotions or park policies. Success in this role comes from strong communication skills, adaptability, and a commitment to delivering excellent guest service. Ongoing training and teamwork help agents stay informed and supported in their daily tasks.

What are the key skills and qualifications needed to thrive as a Disney Reservations agent, and why are they important?

To excel as a Disney Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems like Disney’s proprietary booking software and general office applications is typically required. Outstanding communication, patience, and problem-solving abilities help agents create magical guest experiences and resolve booking issues efficiently. These skills ensure seamless reservations, guest satisfaction, and uphold Disney’s renowned service standards.

What is the difference between Disney Reservations vs Disney Guest Services?

AspectDisney ReservationsDisney Guest Services
Primary RoleHandling reservation bookings for Disney parks, hotels, and eventsAssisting guests with inquiries, ticketing, and general support during their visit
Required CredentialsCustomer service skills, knowledge of reservation systems, sometimes certifications in hospitalityCustomer service skills, knowledge of Disney policies, communication skills
Work EnvironmentCall centers, online platforms, reservation officesPark guest areas, customer service counters, phone support
Employer & Industry UsageDisney parks, resorts, and ticketing departmentsDisney parks, guest relations, and support services

Disney Reservations primarily focus on managing bookings and reservations, while Disney Guest Services concentrate on assisting guests during their visit. Both roles require strong customer service skills and familiarity with Disney systems, but they differ in daily tasks and work environments.

Is a Disney Reservations agent a good job?

A Disney Reservations agent is responsible for assisting guests with booking and planning their Disney vacations, often requiring strong customer service and communication skills. The role typically involves working in a call center environment with scheduled shifts and may offer benefits such as employee discounts and training opportunities. Job satisfaction depends on individual preferences for customer interaction and the work environment.

What states have the most Disney Reservations jobs?

States with the most job openings for Disney Reservations jobs include:

What job categories do people searching Disney Reservations jobs look for?

The top searched job categories for Disney Reservations jobs are:

Disney Reservations jobs near you
Infographic showing various Disney Reservations job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Rooms Controller

Spire Hospitality

Winter Garden, FL

$36K - $49K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Located just six miles from Walt Disney World® Theme Parks, The Grove Resort & Water Park Orlando puts Orlando’s world-famous parks and attractions at your fingertips. Offering daily transportation to Walt Disney World® Theme Parks, Universal Orlando, and SeaWorld. Free Surfari Water Park entry for all resort guests. Our property also boasts a 6,000-square-foot meeting space and a variety of dining options to suit every preference. Valencia Restaurant provides picturesque poolside dining with offerings for breakfast, lunch, and dinner. The outdoor Longboard Restaurant is situated at the water park, while Alfresco Market serves as a coffee shop and apparel store.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.  We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

In this role, you'll oversee the friendly, professional, and efficient registration and account settlement of hotel guests by providing support to Front Desk Agents & Management. As a liaison between the Front Office Agents, Front Office Management, Housekeeping, and Engineering, you ensure a smooth and seamless guest experience.

Essential Job Functions:

  • Assist with guest check-ins, check-outs, and requests.
  • Support Front Desk Agents during peak times.
  • Monitor VIP room blocking and special requests.
  • Communicate with Housekeeping and other departments to ensure room readiness.
  • Handle room changes, late check-outs, and duplicate reservations.
  • Ensure accuracy in billing and guest satisfaction.

    Physical Demands: 

    • Ability to lift, carry, push or pull 10 lbs
    • Stand, walk and work at times in confined spaces throughout the shift in full sight of guests.

    Qualifications:

    • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities.
    • No prior experience required. Prior hospitality experience preferred.
    • Ability to work flexible hours, including weekends and holidays.
    • Additional language ability preferred.

      Experience:  

      • 1-2 years as a front desk agent.
      • Basic mathematical skills to operate and prepare calculations for financial reporting
      • Effective analytical skills to evaluate reservations and make informed decisions on room availability or guest resolutions with sound judgment
      • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
      • Previous experience with hotel PMS systems a plus. Examples: Springer Miller Systems (SMS), Hotsos, Reveinate.

      Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

      SPIRE HOSPITALITY logo

      About SPIRE HOSPITALITY

      Sourced by ZipRecruiter

      Spire Hospitality, situated in Irving, Texas, U.S, is recognized for its successful foray into the hospitality industry. It operates within the segment of hotel asset management, with a focus on renovating, rejuvenating and repositioning hotels. With roots stretching back to the formation of Lane Hospitality in 1980, the company officially took on the name Spire Hospitality in 2012. It boasts a diversely stocked portfolio of unique brands and independently recognized hotels spread across the U.S. The company's website, spirehotels.com, serves as a key interface for connecting with clients and communicating their commitment to creating exceptional environments for guests.

      Industry

      Traveler accommodation

      Company size

      1,001 - 5,000 Employees

      Headquarters location

      Irving, TX, US

      Year founded

      1986

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