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Disney Reservations Jobs (NOW HIRING)

Whiteface Lodge

Front Desk Supervisor

Orlando, FL

$15.75 - $20.50/hr

Make and confirm reservations. * Promote company and brand-specific marketing programs. * Greet ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

The Rittenhouse Hotel

Front Desk Supervisor

Orlando, FL

$15.75 - $20.50/hr

Make and confirm reservations. * Promote company and brand-specific marketing programs. * Greet ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

Whiteface Lodge

Guest Service Agent

Orlando, FL

$14 - $17.75/hr

Make and confirm reservations. * Compute bills, collect payments, and make change for guests ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

Wincome Hospitality

Front Desk Agent

Anaheim, CA · On-site

$24.50/hr

... reservations binder. * Reconfirm pre-blocked rooms are in accordance to the special request report. Sign the report and place it in the night audit drawer. * Post all Disney tickets, waters, damage ...

Level99 Entertainment

Host

Tysons, VA · On-site

$15 - $20/hr

Seat guests to maximize dining room and account for reservations and large parties * Communicate ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

DS Restaurant Associates LLC

Host/Hostess

Orlando, FL

$16/hr

At Wolfgang Puck Bar & Grill in Disney Springs , exceptional hospitality starts the moment a guest ... Manage reservations and guest flow using OpenTable, balancing efficiency with personalized service.

Level99 Entertainment

Host

Mclean, VA · On-site

$15 - $20/hr

Seat guests to maximize dining room and account for reservations and large parties * Communicate ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

Level99 Entertainment

Host

Mclean, VA · On-site

Seat guests to maximize dining room and account for reservations and large parties * Communicate ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Reservations, Seating & Flow ManagementManage reservations, waitlists, and seating assignments ...

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Disney Reservations information

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How much do disney reservations jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for disney reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Disney Reservations?

Disney Reservations refer to the process of booking various services and experiences at Disney destinations, including theme parks, resorts, dining, and special events. Guests can make reservations online, via phone, or through the My Disney Experience app to secure their entry to parks, reserve hotel rooms, and plan dining experiences. Park reservations are often required in addition to tickets to manage attendance and ensure guest safety. Planning ahead is recommended, as popular dates and attractions can fill up quickly.

What is the 2pm rule at Disney World?

The 2pm rule at Disney World refers to a policy where guests who have purchased a park ticket for the day can make reservations for certain attractions or dining experiences starting at 2pm. For Disney reservations staff, understanding this rule helps in assisting guests with last-minute bookings and managing park capacity efficiently.

What is the 3 2 1 rule at Disney?

The 3-2-1 rule at Disney refers to a reservation strategy for popular attractions, where guests aim to book three FastPass+ reservations, with two hours between each, and complete all three rides within one day. This approach helps maximize ride availability and reduce wait times during busy periods. Disney reservations staff and guests often use this method to plan efficient park visits.

What are the key skills and qualifications needed to thrive as a Disney Reservations Agent, and why are they important?

To excel as a Disney Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems like Disney’s proprietary booking software and general office applications is typically required. Outstanding communication, patience, and problem-solving abilities help agents create magical guest experiences and resolve booking issues efficiently. These skills ensure seamless reservations, guest satisfaction, and uphold Disney’s renowned service standards.

Is it hard to be hired by Disney?

Getting hired for a Disney Reservations role can be competitive, often requiring customer service experience, strong communication skills, and a positive attitude. Candidates typically go through an application process that includes interviews and background checks, and familiarity with reservation systems is beneficial.

What is the difference between Disney Reservations vs Disney Guest Services?

AspectDisney ReservationsDisney Guest Services
Primary RoleHandling reservation bookings for Disney parks, hotels, and eventsAssisting guests with inquiries, ticketing, and general support during their visit
Required CredentialsCustomer service skills, knowledge of reservation systems, sometimes certifications in hospitalityCustomer service skills, knowledge of Disney policies, communication skills
Work EnvironmentCall centers, online platforms, reservation officesPark guest areas, customer service counters, phone support
Employer & Industry UsageDisney parks, resorts, and ticketing departmentsDisney parks, guest relations, and support services

Disney Reservations primarily focus on managing bookings and reservations, while Disney Guest Services concentrate on assisting guests during their visit. Both roles require strong customer service skills and familiarity with Disney systems, but they differ in daily tasks and work environments.

Can I work from home as a Disney travel agent?

Disney travel agents often have the opportunity to work remotely, depending on the company's policies and the specific role. Many agents use booking tools and communication platforms that facilitate remote work, but some positions may require in-office training or meetings. Flexibility varies by employer and job responsibilities.

What are some typical challenges faced by Disney Reservations agents, and how can they be overcome?

Disney Reservations agents often handle a high volume of calls and inquiries, requiring them to stay organized and maintain a positive attitude under pressure. Common challenges include managing last-minute changes to bookings, resolving guest concerns promptly, and staying up-to-date with evolving promotions or park policies. Success in this role comes from strong communication skills, adaptability, and a commitment to delivering excellent guest service. Ongoing training and teamwork help agents stay informed and supported in their daily tasks.
What states have the most Disney Reservations jobs? States with the most job openings for Disney Reservations jobs include:
What job categories do people searching Disney Reservations jobs look for? The top searched job categories for Disney Reservations jobs are:
Disney Reservations jobs near you
Infographic showing various Disney Reservations job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Guest Service Agent

Holiday Inn Resort Orlando Suites - Waterpark

Orlando, FL • On-site

$14 - $17.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Overview
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill
  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks
  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.
The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.
Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites - Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort's Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.

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