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Disney Reservations Jobs (NOW HIRING)

The Rittenhouse Hotel

Front Desk Supervisor

Orlando, FL · On-site

$15.75 - $20.50/hr

Make and confirm reservations. * Promote company and brand-specific marketing programs. * Greet ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

Whiteface Lodge

Front Desk Supervisor

Orlando, FL · On-site

$15.75 - $20.50/hr

Make and confirm reservations. * Promote company and brand-specific marketing programs. * Greet ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

Whiteface Lodge

Guest Service Agent

Orlando, FL · On-site

$14 - $17.75/hr

Make and confirm reservations. * Compute bills, collect payments, and make change for guests ... A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites - Waterpark is ...

DS Restaurant Associates LLC

Host/Hostess

Orlando, FL · On-site

$16/hr

At Wolfgang Puck Bar & Grill in Disney Springs , exceptional hospitality starts the moment a guest ... Manage reservations and guest flow using OpenTable, balancing efficiency with personalized service.

Earl Enterprises

The Carnaby - Host

Anaheim, CA · On-site

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Reservations, Seating & Flow ManagementManage reservations, waitlists, and seating assignments ...

Earl Enterprises

The Carnaby - Host

Anaheim, CA · On-site

Located in the Downtown Disney District, The Carnaby blends the sophistication of fine dining with ... Reservations, Seating & Flow Management • Manage reservations, waitlists, and seating assignments ...

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Disney Reservations information

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How much do disney reservations jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for disney reservations in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Disney Reservations?

Disney Reservations refer to the process of booking various services and experiences at Disney destinations, including theme parks, resorts, dining, and special events. Guests can make reservations online, via phone, or through the My Disney Experience app to secure their entry to parks, reserve hotel rooms, and plan dining experiences. Park reservations are often required in addition to tickets to manage attendance and ensure guest safety. Planning ahead is recommended, as popular dates and attractions can fill up quickly.

What is the 3 2 1 rule at Disney?

The 3-2-1 rule at Disney refers to a reservation strategy for popular attractions, where guests aim to book three FastPass+ reservations, use two of them, and then make a third reservation after using the first two. This approach helps maximize ride access and reduce wait times during busy periods. Disney reservations staff and mobile app users often utilize this method to optimize their park experience.

How hard is it to get hired by Disney?

Getting hired for a Disney Reservations role typically requires completing an online application, passing interviews, and demonstrating customer service skills. Competition can be high, and relevant experience or knowledge of Disney parks and reservation systems can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Disney Reservations Agent, and why are they important?

To excel as a Disney Reservations Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation management systems like Disney’s proprietary booking software and general office applications is typically required. Outstanding communication, patience, and problem-solving abilities help agents create magical guest experiences and resolve booking issues efficiently. These skills ensure seamless reservations, guest satisfaction, and uphold Disney’s renowned service standards.

What is the difference between Disney Reservations vs Disney Guest Services?

AspectDisney ReservationsDisney Guest Services
Primary RoleHandling reservation bookings for Disney parks, hotels, and eventsAssisting guests with inquiries, ticketing, and general support during their visit
Required CredentialsCustomer service skills, knowledge of reservation systems, sometimes certifications in hospitalityCustomer service skills, knowledge of Disney policies, communication skills
Work EnvironmentCall centers, online platforms, reservation officesPark guest areas, customer service counters, phone support
Employer & Industry UsageDisney parks, resorts, and ticketing departmentsDisney parks, guest relations, and support services

Disney Reservations primarily focus on managing bookings and reservations, while Disney Guest Services concentrate on assisting guests during their visit. Both roles require strong customer service skills and familiarity with Disney systems, but they differ in daily tasks and work environments.

How do reservations work at Disney?

Disney reservations, including those for theme park entry, dining, and accommodations, typically require booking in advance through the official Disney website or app. Guests can select dates, times, and specific services, and must often provide payment details to secure their reservation. It is important to review cancellation policies and reservation windows to ensure availability and plan accordingly.

Can I work from home as a Disney travel agent?

Disney travel agents often have the opportunity to work remotely, especially if they are independent agents or work for agencies that support home-based roles. However, some positions may require in-office training or meetings, and familiarity with booking systems and customer service skills are essential for remote work. Availability of work-from-home options can vary depending on the employer and specific job requirements.

What are some typical challenges faced by Disney Reservations agents, and how can they be overcome?

Disney Reservations agents often handle a high volume of calls and inquiries, requiring them to stay organized and maintain a positive attitude under pressure. Common challenges include managing last-minute changes to bookings, resolving guest concerns promptly, and staying up-to-date with evolving promotions or park policies. Success in this role comes from strong communication skills, adaptability, and a commitment to delivering excellent guest service. Ongoing training and teamwork help agents stay informed and supported in their daily tasks.
What states have the most Disney Reservations jobs? States with the most job openings for Disney Reservations jobs include:
What job categories do people searching Disney Reservations jobs look for? The top searched job categories for Disney Reservations jobs are:
Disney Reservations jobs near you
Infographic showing various Disney Reservations job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Front Desk Supervisor

Holiday Inn Resort Orlando Suites - Waterpark

Orlando, FL • On-site

$15.75 - $20.50/hr

Other

Posted 18 days ago

Job description

Overview

Opportunity:  Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. 
  • Perform bookkeeping activities such as balancing accounts and conducting audits.
  • Make and confirm reservations.
  • Promote company and brand-specific marketing programs.
  • Greet guests immediately upon arrival; register and assign guests to hotel rooms.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate’s or Bachelor’s degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context 

  • Work schedule varies and may include working on all shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort’s Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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