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Discount Direct Jobs (NOW HIRING)

Orangetheory - Franchise #0279

Sales Manager

Lakewood, OH · On-site

$17 - $19/hr

Employee Plus One Membership Discount * Direct your career track to any of the roles below. * Fitness Coach * General Manager * Regional Sales & Operations Manager * Director of Operations * Great ...

Orangetheory - Franchise #0279

Sales Manager

Columbus, OH · On-site

$17 - $19/hr

Employee Plus One Membership Discount * Direct your career track to any of the roles below. * Fitness Coach * General Manager * Regional Sales & Operations Manager * Director of Operations * Great ...

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How much do discount direct jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for discount direct in the United States is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Discount Direct vs Customer Service Representative?

AspectDiscount DirectCustomer Service Representative
Primary RoleSales and promotional support for discount productsAssisting customers with inquiries, complaints, and support
Work EnvironmentRetail stores, online platformsCall centers, retail stores, corporate offices
Required SkillsSales skills, product knowledgeCommunication, problem-solving
CertificationsNone typically requiredNone typically required

Discount Direct employees focus on sales and promoting discount products, often working in retail or online environments. Customer Service Representatives primarily assist customers with inquiries and support, working in call centers or retail settings. While both roles require strong communication skills, they differ in daily responsibilities and focus areas.

What are the main challenges faced by sales associates at Discount Direct, and how can new hires prepare for them?

Sales associates at Discount Direct often face challenges such as handling high customer traffic during promotions, maintaining detailed product knowledge across a wide inventory, and meeting sales targets in a competitive retail environment. New hires can prepare by familiarizing themselves with the store’s products, practicing effective communication, and developing strong organizational skills to balance multiple tasks efficiently. Team collaboration and a proactive approach to learning will also help ease the adjustment to the fast-paced retail setting.

What is a Discount Direct Associate?

A Discount Direct Associate typically works for Discount Direct, a retail or online store known for offering products at reduced prices. Their responsibilities often include assisting customers, managing inventory, processing sales transactions, and helping to maintain store displays. Associates may also answer product-related questions and ensure a positive shopping experience for customers. The role requires good communication and customer service skills, attention to detail, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Retail Sales Associate at Discount Direct, and why are they important?

To thrive as a Retail Sales Associate at Discount Direct, you need strong customer service skills, knowledge of product inventory, and preferably a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, basic inventory management software, and cash handling procedures is typically required. Excellent communication, teamwork, and problem-solving abilities enable associates to effectively assist customers and resolve issues. These skills ensure a positive shopping experience, drive sales, and contribute to the overall success of the store.
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Discount Direct jobs near you
Infographic showing various Discount Direct job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,034 per year, or $15.4 per hour.

Call Center Representative

Orangetheory - Franchise #0279

Rocky River, OH

$18/hr

Part-time

Medical, Dental, Retirement

Posted 13 hours ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Position Summary
The Call Center Representative is responsible for making outbound calls to prospective leads
generated through studio marketing and referral campaigns. This role is focused on booking intro
classes, increasing show rates, and supporting membership conversion efforts across multiple
locations. The ideal candidate is confident on the phone, goal-oriented, and thrives in a fast-
paced, performance-based environment.
Key Responsibiltiies
  • Place outbound calls to new leads and former members to schedule introductory classes.
  • Follow up with leads using call cadences, scripts, and studio promotions.
  • Consistently track and report on call activity, booking percentages, and show rates.
  • Communicate studio value propositions and answer basic questions about the Orangetheory Fitness experience.
  • Collaborate with sales and studio teams to ensure seamless handoff of booked prospects.
  • Use CRM tools and internal systems to update lead status, call logs, and outcomes.
  • Meet or exceed daily and weekly performance metrics.
Qualifications
  • Previous experience in outbound sales, call centers, or fitness/wellness customer service is preferred
  • Excellent verbal communication and interpersonal skills
  • Self-motivated and able to work independently to meet goals
  • Comfortable with scripts, sales techniques, and performance tracking
  • Familiarity with CRM tools and call center systems is a plus
  • Passion for fitness, health, and helping others reach their goals
Performance Metrics
  • Intro Class Booking %
  • Prospect Show Rate
  • Lead Contact Rate
  • Follow-up compliance
We Offer
  • Compensation
    • Base Salary, Individual commission
    • 401K, 401K match following 1 year of employment
    • Health insurance
  • Staff Rewards
    • Fitness certification discounts
    • Retail employee discounts
    • Workout for free at any of our 31 Orangetheory location
    • Employee Plus One Membership Discount
  • Direct your career track to any of the roles below.
    • Call Center Manager
  • Great company culture
    • Staff workouts
    • Annual Holiday Party
    • Quarterly workshops for on-going development
About Thrive Venture Group (Franchisee, Area Developer)
Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka The Grove. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.
Orangetheory Fitness Vision
  • To be the trusted global leader of innovative heart rate-based interval training.
Orangetheory Fitness Values
  • Passion
  • Integrity
  • Accountability
  • Innovation
  • Community