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Disaster Case Manager Jobs in Washington (NOW HIRING)

ICF

Housing Implementation Growth Lead

Reston, VA · Remote

... including case management,outreach,damage assessments, construction management, and federal and state compliance capabilitiesthat resonate with disaster-prone community leaders.This role also ...

AITHERAS, LLC

eDiscovery Systems Manager

Washington, DC · On-site

$145K - $155K/yr

Provide technical guidance to attorneys, case managers, government personnel, and other ... Support system security, data security, configuration management, disaster recovery, capacity ...

AITHERAS, LLC

eDiscovery Systems Manager

Washington, DC · On-site

$145K - $155K/yr

Provide technical guidance to attorneys, case managers, government personnel, and other ... Support system security, data security, configuration management, disaster recovery, capacity ...

CYKOR

Lead Splunk Architect

Annapolis, MD · On-site

... Case management, Automated containment, Notification workflows * Integrate SOAR with enterprise ... Disaster Recovery documentation, Knowledge Base articles, Technical decision records * Evaluate ...

Leidos

eDiscovery Systems Manager

Washington, DC · On-site

$107K - $195K/yr

Oversees development of configuration management, risk analysis, and disaster recovery solutions ... Provides Case Managers, attorneys, and opposing counsel with technical feedback on ESI ...

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Disaster Case Manager information

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$37

How much do disaster case manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for disaster case manager in Washington is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $28.03 per hour, depending on experience, location, and employer.

What is a disaster case manager?

Disaster Case Managers are professionals who help individuals and families recover after a disaster by assessing their needs, creating recovery plans, and connecting them with resources and assistance. They act as advocates for survivors, guiding them through the process of accessing relief services, financial aid, housing, and other necessary supports. Their goal is to help clients regain stability and rebuild their lives after a crisis by providing personalized support and coordination throughout the recovery process.

What are the key skills and qualifications needed to thrive as a disaster case manager?

To thrive as a Disaster Case Manager, you need a background in social work or human services, strong organizational skills, and case management experience, often supported by a relevant degree or certification. Familiarity with case management software, FEMA systems, and client tracking tools is typically required. Outstanding communication, empathy, and problem-solving abilities help build trust and advocate effectively for clients facing crisis situations. These skills ensure that disaster survivors receive timely, coordinated support and resources to rebuild their lives.

What are the most common challenges disaster case managers face when coordinating support for clients after a disaster?

Disaster Case Managers often encounter challenges such as navigating complex assistance programs, managing high caseloads, and addressing the urgent needs of clients who may have lost homes or livelihoods. They must coordinate with multiple agencies, which can involve extensive documentation and follow-up to ensure clients receive timely aid. Additionally, working with individuals who are experiencing trauma requires strong interpersonal and emotional resilience skills. Despite these challenges, the role is deeply rewarding and offers opportunities to make a tangible difference in clients’ recovery journeys.

What is the difference between Disaster Case Manager vs Social Worker?

Disaster Case ManagerSocial Worker
Typically requires certifications like CPR, disaster response training, and sometimes a bachelor's degree in social work or related fieldUsually requires a bachelor's or master's degree in social work or related field, along with state licensure
Works primarily in disaster zones, emergency response settings, or community recovery programsWorks in various settings including hospitals, schools, community agencies, and government offices
Focuses on disaster-related needs, recovery planning, and resource coordinationAddresses a broad range of social, emotional, and practical needs of clients

While both roles involve supporting individuals in crisis, Disaster Case Managers specialize in disaster response and recovery, often working in emergency settings, whereas Social Workers have a broader scope, addressing diverse social issues across multiple environments.

Where do disaster case managers make the most money?

Disaster case managers tend to earn higher salaries in regions with a higher cost of living and greater demand for disaster response services, such as urban areas or states frequently affected by natural disasters. Experience, certifications, and the size of the organization also influence earning potential, with larger agencies often offering higher pay. Salaries can vary widely based on location, funding, and the complexity of cases handled.

What are popular job titles related to Disaster Case Manager jobs in Washington?

For Disaster Case Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Disaster Case Manager jobs in Washington look for?

The top searched job categories for Disaster Case Manager jobs in Washington are:

What cities in Washington are hiring for Disaster Case Manager jobs?

Cities in Washington with the most Disaster Case Manager job openings:

Disaster Case Manager jobs near you
Infographic showing various Disaster Case Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,074 per year, or $26 per hour.

Front Desk Human Services Manager

Woodbridge, VA • On-site

GovernmentJobs.com
Recruiting and Staffing Services • 11 - 50 employees
Learn more about GovernmentJobs.comexternal

$91K - $121K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Job description

Human Services Manager

The Prince William County Department of Social Services, Customer Support and Services Division (CSS) is seeking a Human Services Manager for the Customer Response Team (CRT) to lead and manage a team of Administrative Specialists. If you are looking for an excellent opportunity to make a lasting impact, this could be the job for you!

As a Human Services Manager, you will oversee a team of Administrative Specialists and manage daily operations across our public benefits programs, ensuring that staff are well supported and that the people we serve receive timely, high-quality service.

Additional responsibilities will include:

  • Monitoring workload demands and distributing assignments to meet both immediate and ongoing operational needs.
  • Developing, implementing, and evaluating processes and policies to ensure compliance with federal, state, and local regulations.
  • Providing guidance to staff on application matters, policies, and procedures, and communicating departmental and divisional initiatives related to customer services and professional development.
  • Collaborating with managers within the division and across other divisions to ensure a positive service delivery and high-quality internal and external customer services.
  • Meeting regularly with staff to communicate performance expectations, conducting performance evaluations, and identifying training and development needs. Provide coaching as needed.
  • Overseeing team workflows, including receiving, researching, and uploading documents; ensuring staff conduct system searches timely and accurately, and uploading results to the case management system.
  • Ensuring staff deliver timely, professional customer service via face-to-face or email interactions as needed.
  • Managing mail and email correspondence to ensure timely responses.
  • Maintaining quality control and ensuring compliance with organizational policies, procedures, and service standards.
  • Identifying process improvements, addressing workflow issues, and performing other duties as assigned to support business operations.

Minimum Requirements:

  • High school diploma or G.E.D., and 7 years of experience in human services, including strong customer service delivery and working with vulnerable populations

Preferences:

  • 5 or more years of experience working with the Virginia Case Management System (VaCMS)
  • 3 or more years of experience in a management role or equivalent leadership experience
  • Proficient in using computer systems, office applications, and telecommunication software to complete analyses and presentations.

Special Requirements:

  • All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
  • Must be bilingual in English and Spanish.
  • Candidates must pass criminal history, child protective services, DMV background checks, as well as a language proficiency test for the bilingual requirement.
  • Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
  • Staff in this position must possess a valid driver's license and be eligible to drive for work.
  • This position is not eligible for telework. Staff in this position work on-site at the Woodbridge DSS office.

Work Schedule:

37.5 hours per week, Monday–Friday, 8:00 am–4:00 pm at the DSS office at the Ferlazzo Government Center in Woodbridge, VA

Starting Salary Range:

$91,162.50 - $121,836.00 Annual

We also offer great benefits, including:

  • Retirement from the Virginia Retirement System (VRS)
  • 401a and 457 retirement savings and investment plans
  • Paid Annual Leave
  • Paid Personal Leave
  • Paid Sick Leave
  • Paid Holidays
  • Optional Group Medical and Dental Health Plans
  • Optional Group Life Insurance
  • An Employee Assistance Program (EAP)
  • Career Development Opportunities

Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply