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Disaster Adjuster Jobs in Virginia (NOW HIRING)

ServiceMaster

Lead Tech / Crew Chief

Lynchburg, VA · On-site

$16 - $17/hr

Role models customer service expectations with home owners, adjusters, vendors etc. * Knowledge of disaster restoration or construction industry * Proficient with using mobile software to enter data

Rainbow Restoration

Business Development Associate

Norfolk, VA · On-site

$43K - $59K/yr

Schedule, coordinate and administer continuing education classes for insurance agents and adjusters ... At Rainbow International ® Restoration we're helping families out when disaster strikes, turning ...

ServiceMaster NCR

Customer Service Coordinator

Alexandria, VA · On-site

$17.50 - $22.75/hr

ServiceMaster NCR has been a leader in disaster response services in the DC Metro area for over 38 ... adjuster * Ensure daily notes are entered in all jobs, contacting relevant participants and ...

24 Hour Flood Pros

Mitigation Project Manager

Richmond, VA · On-site

$50K - $60K/yr

About Us We are a fast-growing disaster mitigation company providing 24/7 emergency response for ... Maintain strong communication with customers, insurance adjusters, and internal teams throughout ...

ServiceMaster Restore

Sales Representative

Yorktown, VA · On-site

$35K - $45K/yr

Create, manage, and maintain key relationships with insurance agents, adjusters' other key ... Must live in the peninsula area, not the southside * 1-2 years experience in the Disaster ...

Rainbow Restoration

Restoration Estimator

Norfolk, VA · On-site

$60K - $100K/yr

Build and maintain relationships with claims adjusters and contractors. * Close business - obtain ... out when disaster strikes, turning their damaged houses back into homes. Our franchisees are ...

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All JobsDisaster Adjuster JobsDisaster Adjuster Jobs in Virginia

Disaster Adjuster information

What is the difference between Disaster Adjuster vs Property Claims Adjuster?

Disaster AdjusterProperty Claims Adjuster
Handles claims related to natural disasters like hurricanes, floods, and wildfiresHandles claims for property damage caused by various incidents, including fire, theft, or vandalism
Requires knowledge of disaster-specific policies and extensive fieldwork in affected areasRequires general property insurance knowledge and often works in office or on-site at claim locations
Often employed by insurance companies or public adjusting firms during large-scale disaster eventsEmployed by insurance companies to assess and settle property damage claims

Disaster Adjusters specialize in managing claims related to natural disasters, often working in affected areas, while Property Claims Adjusters handle a broader range of property damage claims. Both roles require similar certifications and insurance knowledge, but Disaster Adjusters focus on large-scale disaster scenarios.

Is a disaster adjuster a good job?

A disaster adjuster evaluates insurance claims related to property damage caused by disasters. The role often requires strong communication skills, knowledge of insurance policies, and the ability to work in challenging environments, with some positions offering flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences for fieldwork, problem-solving, and helping clients recover from losses.

What are some typical challenges disaster adjusters face when handling large-scale catastrophe claims?

Disaster Adjusters often encounter the challenge of managing a high volume of claims in a short period, especially after major natural disasters. They must quickly assess damage, coordinate with policyholders, and collaborate with other adjusters and contractors while maintaining accuracy and empathy under pressure. Additionally, working in disaster zones may involve unpredictable travel, long hours, and adapting to rapidly changing conditions, all of which require strong organizational and communication skills.

How do you become a disaster adjuster?

To become a disaster adjuster, typically you need a high school diploma or equivalent, relevant insurance licensing, and training in claims adjusting. Gaining experience in insurance or claims handling and obtaining certifications such as the Certified Claims Adjuster (CCA) can improve job prospects; the role often involves working in the field during disaster response efforts.

What is a disaster adjuster?

A Disaster Adjuster is a professional who assesses damage and determines insurance payouts after natural disasters or large-scale emergencies, such as hurricanes, floods, or wildfires. They inspect affected properties, evaluate losses, and work closely with policyholders to process claims quickly and fairly. Disaster Adjusters often travel to disaster sites, work in challenging conditions, and play a key role in helping individuals and businesses recover after catastrophic events.

What are the key skills and qualifications needed to thrive as a disaster adjuster, and why are they important?

To thrive as a Disaster Adjuster, you need strong analytical skills, knowledge of insurance policies, and experience in property assessment, often supported by relevant licenses or certifications. Familiarity with claims management software, digital imaging tools, and remote inspection technologies is typically required. Excellent communication, empathy, and organizational skills help build trust with clients and efficiently manage high-stress situations. These skills are crucial for delivering accurate, timely claims resolutions and supporting affected individuals during challenging times.
What are popular job titles related to Disaster Adjuster jobs in Virginia? For Disaster Adjuster jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Disaster Adjuster jobs in Virginia look for? The top searched job categories for Disaster Adjuster jobs in Virginia are:
What cities in Virginia are hiring for Disaster Adjuster jobs? Cities in Virginia with the most Disaster Adjuster job openings:
Disaster Adjuster jobs near you
Infographic showing various Disaster Adjuster job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lead Tech / Crew Chief

ServiceMaster

Lynchburg, VA • On-site

$16 - $17/hr

Full-time

Re-posted 28 days ago

Job description

Position Overview
Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepares and reviews documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to resolution in person to customers. Supervises technician(s) assigned to the job ensuring safety and operational standards are being followed and met during active jobs.
Job Responsibilities
  • Knowledge of disaster restoration industry
  • Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
  • Completes assigned jobs according to company processes and carrier standards, maintains quality control, manages technician(s) assigned to job
  • Performs daily monitoring and required activities on all active jobs to residential and/or commercial customers with a sense of urgency
  • Explains processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide
  • Interfaces with adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss
  • Completes sketch and scope sheet for estimate, complete drying records using mobile software
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Resolves issues with customers communicates customer issues, daily job activities with key company staff
  • Prepares and or reviews documentation to include notes, photos and have documents signed by customer according to company policies using software to ensure reimbursement from insurance companies
  • May train new technicians or key operational team members
  • Ensure safety standards are being followed during all active jobs
  • Valid Drivers' License and satisfactory driving record
  • Strong verbal and written and communication skills
  • Strong problem solving and customer service skills
  • Must be able to prioritize activities and meet deadlines
  • Experience with entering data using a tablet or mobile phone
  • Report to work on time in a clean, complete uniform
  • Read and follow product label usage instructions

Job Requirements
  • High school graduate or equivalent
  • Valid driver's license and satisfactory driving record
  • Good verbal and written and communication skills
  • Role models customer service expectations with home owners, adjusters, vendors etc.
  • Knowledge of disaster restoration or construction industry
  • Proficient with using mobile software to enter data
  • Experience with using Xactimate is preferred but not required
  • Must be able to prioritize activities and meet deadlines
  • Experience in training and managing others
  • Strong problem-solving skills
  • Communicates customer issues, job activities with key company staff
  • Certifications are preferred, but not required:
    • ASD - Applied Structural Drying Technician
    • FSRT - Fire & Smoke Restoration Technician
    • OCT - Odor Control Technician
    • WRT - Water Damage Restoration Technician

Physical Demands and Working Conditions
Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $16.00 - $17.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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