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Disaster Adjuster Jobs in Indiana (NOW HIRING)

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Disaster Adjuster information

What is a disaster adjuster?

A Disaster Adjuster is a professional who assesses damage and determines insurance payouts after natural disasters or large-scale emergencies, such as hurricanes, floods, or wildfires. They inspect affected properties, evaluate losses, and work closely with policyholders to process claims quickly and fairly. Disaster Adjusters often travel to disaster sites, work in challenging conditions, and play a key role in helping individuals and businesses recover after catastrophic events.

What are the key skills and qualifications needed to thrive as a disaster adjuster, and why are they important?

To thrive as a Disaster Adjuster, you need strong analytical skills, knowledge of insurance policies, and experience in property assessment, often supported by relevant licenses or certifications. Familiarity with claims management software, digital imaging tools, and remote inspection technologies is typically required. Excellent communication, empathy, and organizational skills help build trust with clients and efficiently manage high-stress situations. These skills are crucial for delivering accurate, timely claims resolutions and supporting affected individuals during challenging times.

What are some typical challenges disaster adjusters face when handling large-scale catastrophe claims?

Disaster Adjusters often encounter the challenge of managing a high volume of claims in a short period, especially after major natural disasters. They must quickly assess damage, coordinate with policyholders, and collaborate with other adjusters and contractors while maintaining accuracy and empathy under pressure. Additionally, working in disaster zones may involve unpredictable travel, long hours, and adapting to rapidly changing conditions, all of which require strong organizational and communication skills.

What is the difference between Disaster Adjuster vs Property Claims Adjuster?

Disaster AdjusterProperty Claims Adjuster
Handles claims related to natural disasters like hurricanes, floods, and wildfiresHandles claims for property damage caused by various incidents, including fire, theft, or vandalism
Requires knowledge of disaster-specific policies and extensive fieldwork in affected areasRequires general property insurance knowledge and often works in office or on-site at claim locations
Often employed by insurance companies or public adjusting firms during large-scale disaster eventsEmployed by insurance companies to assess and settle property damage claims

Disaster Adjusters specialize in managing claims related to natural disasters, often working in affected areas, while Property Claims Adjusters handle a broader range of property damage claims. Both roles require similar certifications and insurance knowledge, but Disaster Adjusters focus on large-scale disaster scenarios.

How do you become a disaster adjuster?

To become a disaster adjuster, typically you need a high school diploma or equivalent, relevant insurance licensing, and training in claims adjusting. Gaining experience in insurance or claims handling and obtaining certifications such as the Certified Claims Adjuster (CCA) can improve job prospects; the role often involves working in the field during disaster response efforts.

Is a disaster adjuster a good job?

A disaster adjuster evaluates insurance claims related to property damage caused by disasters. The role often requires strong communication skills, knowledge of insurance policies, and the ability to work in challenging environments, with some positions offering flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences for fieldwork, problem-solving, and helping clients recover from losses.

What are popular job titles related to Disaster Adjuster jobs in Indiana?

For Disaster Adjuster jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Disaster Adjuster jobs?

Cities in Indiana with the most Disaster Adjuster job openings:

Infographic showing various Disaster Adjuster job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Restoration - Sales Account Representative

ServiceMaster

Indianapolis, IN • On-site

$60K - $80K/yr

Full-time

Retirement, PTO

Re-posted 28 days ago


Job description

Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Training & development
  • 401(k)

Position Overview
Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.
Job Responsibilities
  • Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
  • Prospects and develops new sales leads in assigned verticals
  • Create, manage, and maintain key relationships with insurance agents, adjusters' other key relationships
  • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
  • Prepares documents for job file reviews with current and prospective clients
  • Documents and reports on key referral-source relationships weekly and monthly
  • Participates in collections efforts with non-residential customers when necessary
  • Resolves issues with customers

Job Requirements
  • High school graduate or equivalent; college degree preferred
  • 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
  • 6-12 months of sales experience or prior sales training is highly desired, but not required
  • Valid Driver's License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Highly motivated, strong work ethic and enjoy the selling process
  • Build rapport easily and establish trust, leading to lasting customer relationships
  • Can effectively present information to customers one-on-one and in small groups
  • Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
  • Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
  • Some work required outside of traditional working hours to network and represent the company at business social events
  • Skilled using social media and other web-based sales tools

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sit for long periods of time while using office equipment such as computers, phones etc.
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.
  • Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.
  • Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $60,000.00 - $80,000.00 per year
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.