ZipRecruiter

Log In

1

Disabled Veterans Preference Federal Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsDisabled Veterans Preference Federal Jobs

Disabled Veterans Preference Federal information

See salary details

$9

$15

$21

How much do disabled veterans preference federal jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for disabled veterans preference federal in the United States is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.55 per hour, depending on experience, location, and employer.

How does disabled veterans preference impact the federal job application and hiring process?

Disabled Veterans Preference provides eligible veterans with a significant advantage during the federal hiring process. This preference can help applicants receive higher scores during the rating process or be placed ahead of non-preference candidates on hiring lists. However, it’s important to understand that while preference increases your chances, it does not guarantee a job offer. Applicants should ensure they clearly document their eligibility and provide all necessary documentation, such as a DD-214 and VA letter, to maximize the benefit of this preference. Collaborating with agency HR specialists can help clarify your status and ensure your application is properly processed.

What is the difference between Disabled Veterans Preference Federal vs Federal Customer Service Representative?

AspectDisabled Veterans Preference FederalFederal Customer Service Representative
CredentialsVeteran status, proof of disability, possibly additional certificationsCustomer service skills, federal employment qualifications
Work EnvironmentGovernment offices, federal agenciesCall centers, government agencies, public service settings
Employer & IndustryFederal government, defense, veterans affairsFederal agencies, public sector
Search & ComparisonVeterans benefits, federal employment preferencesCustomer service jobs, federal employment

Disabled Veterans Preference Federal provides veterans with preference points or special considerations in federal hiring processes, especially for roles suited to their skills. Federal Customer Service Representatives handle public inquiries and support within federal agencies. While both are federal roles, the former emphasizes veteran status and disability considerations, whereas the latter focuses on customer service skills within government settings.

Do veterans get preference for federal jobs?

Yes, disabled veterans are given preference for federal jobs under laws such as the Veterans' Preference Act. They may receive additional points during the hiring process and are often eligible for special hiring authorities, which can help them secure federal employment more easily.

What are the key skills and qualifications needed to thrive as a federal employee using disabled veterans preference, and why are they important?

To thrive as a federal employee using Disabled Veterans Preference, you typically need to meet the basic qualifications of the desired federal position, such as relevant education, work experience, or specialized skills, along with documentation of your veteran status and disability rating. Familiarity with USAJOBS, federal hiring processes, and knowledge of veterans' preference regulations is essential. Initiative, adaptability, and strong communication skills help candidates navigate the application process and integrate effectively into government workplaces. These skills and qualifications are important to maximize your eligibility, successfully transition into federal service, and contribute meaningfully to public sector roles.

What is disabled veterans preference in federal employment?

Disabled Veterans Preference is a policy that gives eligible veterans who have a service-connected disability an advantage in the federal hiring process. This preference provides extra points during the assessment of job applications, helping disabled veterans compete more effectively for federal jobs. To qualify, veterans must have a disability rated by the Department of Veterans Affairs and meet other eligibility requirements. This policy is part of the federal government’s commitment to recognizing and supporting veterans’ service. Eligible veterans are encouraged to provide the necessary documentation, such as their DD-214 and VA disability letter, when applying for federal positions.
More about Disabled Veterans Preference Federal jobs

What cities are hiring for Disabled Veterans Preference Federal jobs?

Cities with the most Disabled Veterans Preference Federal job openings:

What states have the most Disabled Veterans Preference Federal jobs?

States with the most job openings for Disabled Veterans Preference Federal jobs include:

What job categories do people searching Disabled Veterans Preference Federal jobs look for?

The top searched job categories for Disabled Veterans Preference Federal jobs are:

Disabled Veterans Preference Federal jobs near you
Infographic showing various Disabled Veterans Preference Federal job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,056 per year, or $15.9 per hour.

Customer Service Representative - Technical

Disabled Veterans Solutions

Olive Branch, MS • On-site

$18.92/hr

Other

Posted 6 days ago

Job description

Customer Service Representative - Technical
Disabled Veteran Solutions (DVS)
Pay: $18.92/hour
Status: Full-Time Regular (36-40 hours/week)
Location: Remote, must reside in PA, TX, MS, or VA.
About Disabled Veteran Solutions
Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.
Position Overview
The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.
Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.
Key Responsibilities
Customer interactions may include, but are not limited to:
  • Reviewing and updating toll account information
  • Processing tolls, violations, and related inquiries
  • Resolving toll charge disputes
  • Assisting with congestion pricing questions
  • Guiding customers through application status checks and walkthroughs
Additional responsibilities include:
  • Managing a high volume of inbound inquiries in a timely and professional manner
  • Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing
  • Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution
  • Creating, documenting, and reviewing service requests accurately
  • Collaborating with internal departments to ensure customer issues are fully resolved
  • Delivering consistently high-quality customer service across all interactions
Training & Attendance Requirements (Mandatory)
Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.
  • No time off, late arrivals, or early departures are permitted during training or nesting
  • Failure to meet attendance requirements during training may result in termination
  • Two assessments must be passed during and at the conclusion of training to meet employment requirements
Training Schedule:
  • Training Start: 9/11/2026
  • Training Hours: 8:30 AM - 5:00 PM EST, Monday-Friday
  • Training Duration: Approximately 3 weeks
Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.
Work Schedule & Availability
  • Open availability required Monday-Sunday
  • Scheduled 5 days per week
  • Every other Saturday required (counted as one of the 5 scheduled days)
Production Hours:
  • Monday-Friday: Between 7:00 AM - 7:30 PM EST
  • Saturday & Sunday: Between 8:00 AM - 2:30 PM EST You WILL be scheduled every other Saturday
Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume.
Overtime is paid for hours worked over 40 in a workweek.
Compensation & Benefits
  • $18.92/hour - Paid Weekly
  • Paid training at the applicable hourly rate
  • Benefits after 90 Day Probationary period is completed
Equipment & Technical Requirements
  • A Company-issued computer and headset will be provided for performing job functions.
Candidates must have:
  • Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)
  • A private, dedicated workspace suitable for remote work
Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.
Minimum Qualifications
  • High school diploma or GED required
  • Minimum of 6 months customer service experience (call center experience preferred)
  • Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently
  • Basic to advanced computer proficiency and ability to navigate multiple systems required
  • Ability to troubleshoot common technical issues
  • Ability to pass background check and drug screening (no cost to candidate)
  • Professional, dependable, and able to adhere to strict attendance and scheduling requirements
Additional Employment Information
  • This is a full-time position; part-time roles are not available
  • Schedules are assigned based on program needs
  • Lunch and break schedules are assigned and must be adhered to
Ready to Apply?
If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.
A pre-employment drug screening and criminal background check are required prior to employment.

Apply