As a customer support Representative at Ndax, you will become one of the faces and names associated ... Benefits * Extended Healthcare Plan (Medical, Disability, Dental & Vision) * Paid Time Off
As a customer support Representative at Ndax, you will become one of the faces and names associated ... Benefits * Extended Healthcare Plan (Medical, Disability, Dental & Vision) * Paid Time Off
As a customer support Representative at Ndax, you will become one of the faces and names associated ... Benefits * Extended Healthcare Plan (Medical, Disability, Dental & Vision) * Paid Time Off
Quick apply
As a customer support Representative at Ndax, you will become one of the faces and names associated ... Benefits * Extended Healthcare Plan (Medical, Disability, Dental & Vision) * Paid Time Off
Family Supports Navigator
Calgary, AB ยท On-site
Support families to identify strengths, goals, priorities, and service needs * Provide information ... disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed ...
Quick apply
Family Supports Navigator
Calgary, AB ยท On-site
Support families to identify strengths, goals, priorities, and service needs * Provide information ... disability, age, ancestry, or place of origin. Privacy statement: Personal information is managed ...
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Quick apply
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Quick apply
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Quick apply
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Quick apply
Operations & Branch Support * Technical & Product Support * Corporate & Shared Services ... We prohibit discrimination based on age, color, disability, national origin, race, religion, sex ...
Data Specialist - 26327D
Calgary, AB ยท Remote
Income Protection (disability, life/AD&D, critical illness, accident) * Employee Assistance Program (EAP) * Healthcare Spending Account (HSA), Commuter * Lifestyle & Wellbeing Program * Pet Insurance ...
Data Specialist - 26327D
Calgary, AB ยท Remote
Income Protection (disability, life/AD&D, critical illness, accident) * Employee Assistance Program (EAP) * Healthcare Spending Account (HSA), Commuter * Lifestyle & Wellbeing Program * Pet Insurance ...
Analyst, Leaves
Calgary, AB ยท On-site
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Analyst, Leaves
Calgary, AB ยท On-site
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Quick apply
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Supports the organization's disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational ...
Benefits Specialist
Calgary, AB ยท On-site
Partner with the Ability Management & Wellness team to support disability management, accommodation, and return-to-work programs. Reporting, Compliance & Continuous Improvement * Prepare reports ...
Benefits Specialist
Calgary, AB ยท On-site
Partner with the Ability Management & Wellness team to support disability management, accommodation, and return-to-work programs. Reporting, Compliance & Continuous Improvement * Prepare reports ...
HR Recruitment Specialist
Calgary, AB ยท Hybrid
The HR Recruitment Specialist plays a key role in supporting individuals with disabilities and their families participating in Easter Seals Alberta's Family Managed Services (FMS) Program. This ...
HR Recruitment Specialist
Calgary, AB ยท Hybrid
The HR Recruitment Specialist plays a key role in supporting individuals with disabilities and their families participating in Easter Seals Alberta's Family Managed Services (FMS) Program. This ...
Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA ...
Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA ...
Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA ...
Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA ...
Guardianship and Trusteeship Specialist
Calgary, AB ยท On-site
$50K - $60K/yr
Guardianship and Trusteeship Specialist Are you passionate about working with Albertans with disabilities and supporting your local community? Do you have what it takes to champion our vision to ...
Guardianship and Trusteeship Specialist
Calgary, AB ยท On-site
$50K - $60K/yr
Guardianship and Trusteeship Specialist Are you passionate about working with Albertans with disabilities and supporting your local community? Do you have what it takes to champion our vision to ...
Summer Camp Counselor
Calgary, AB ยท On-site
Join EasterSeals Alberta in supporting our mission to foster inclusion, independence, andrecreation for individuals with disabilities. Easter Seals Alberta's Camp Horizon specializes in an accessible ...
Summer Camp Counselor
Calgary, AB ยท On-site
Join EasterSeals Alberta in supporting our mission to foster inclusion, independence, andrecreation for individuals with disabilities. Easter Seals Alberta's Camp Horizon specializes in an accessible ...
Program Administrator
$50K - $58K/yr
Program Administrator Easter Seals Alberta Are you passionate about working with Albertans with disabilities and supporting your local community? Do you have what it takes to champion our vision to ...
Program Administrator
$50K - $58K/yr
Program Administrator Easter Seals Alberta Are you passionate about working with Albertans with disabilities and supporting your local community? Do you have what it takes to champion our vision to ...
Health and Wellness Advisor
Calgary, AB ยท On-site
You will be responsible for supporting employees and managing employee short-term disability (STD) claims in a timely and efficient manner. What we offer: We recognize your contribution and offer a ...
Health and Wellness Advisor
Calgary, AB ยท On-site
You will be responsible for supporting employees and managing employee short-term disability (STD) claims in a timely and efficient manner. What we offer: We recognize your contribution and offer a ...
Disability Support information
See Calgary, AB salary details
$9.86 - $12.74
5% of jobs
$12.74 - $15.63
14% of jobs
$16.26 is the 25th percentile. Wages below this are outliers.
$15.63 - $18.51
27% of jobs
The median wage is $19.04 / hr.
$18.51 - $21.39
20% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$21.39 - $24.28
16% of jobs
$24.28 - $27.16
11% of jobs
$27.16 - $30.05
3% of jobs
$30.05 - $32.93
2% of jobs
$32.93 - $35.82
1% of jobs
$35.82 - $38.70
1% of jobs
$38.70 - $41.59
0% of jobs
$9
$21
$41
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Bilingual Customer Support Representative (French and English) - Part-time
Calgary, AB โข On-site, Remote
Full-time
Medical, Dental, Vision, PTO
Posted 11 days ago
Key responsibilities
Respond to customer inquiries via live chats, emails, calls, and voicemails.
Handle questions and concerns to maintain customer relationships and resolve complaints.
Stay informed about promotions, product launches, and cryptocurrency trends to provide accurate information.
Job description
As one of Canada's largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We're on a mission to empower more Canadians to unlock the full potential of digital finance. To address the various needs in the Canadian cryptocurrency space, Ndax has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more.
We're proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work.
Ndax is currently looking to hire a Bilingual Customer Support Representative (French and English). As a customer support Representative at Ndax, you will become one of the faces and names associated with our brand, so it is vital that you are friendly, understanding, patient, and kind to every Ndax client.
In this position, you will interact with customers to provide information in response to inquiries about products and services; you will also handle and resolve client's questions and complaints. Excellent communication abilities and data entry skills are essential for candidates.
Our clients have different levels of trading experience; there will not be a one-fit-all solution for every customer, being able to understand each customer's needs and meet them at their level is an important skill for any member of our customer support team.
Key Responsibilities
- Respond to customer service live chats, emails, telephone calls, and voicemails
- Maintain customer relationships by handling questions and concerns with speed and professionalism
- Resolve customer complaints, manage database records, draft status reports on customer service issues
- Provide a great experience and build loyalty with every customer you talk to
- Stay on top of promotions, product launches, and cryptocurrency trends
- Create value through superior customer service and expert product knowledge
Requirements
- Self-motivated with an ability to solve problems on-the-fly
- Passionate for customer satisfaction with strong interpersonal communication skills
- An enthusiastic learner with a desire for continual growth
- Available full-time and have flexible schedules that meet business needs, including morning and evening shifts
- Proficiency in both English and French is essential for effective communication with our diverse customer base.
- Previous experience in cryptocurrency-related roles would be a strong asset.
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)ย
- Paid Time Offย
- Potential Equity or Stock Option Planย
- Training & Development Opportunitiesย
- Bonus - Awards - Giftsย
- Collaborative, fast-paced culture with a passionate team dedicated to shaping the future of crypto tradingย
- Modern offices withย cutting-edgeย technology (or remote options for qualified candidates)ย
- Free bicycle parking and access to theย buildingย gymย