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Disability Program Manager Jobs in Providence, RI

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Disability Program Manager information

See Providence, RI salary details

$38.9K

$108.6K

$158.6K

How much do disability program manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for disability program manager in Providence, RI is $108,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,300.00 and $133,900.00 per year, depending on experience, location, and employer.

What is the difference between Disability Program Manager vs Disability Specialist?

AspectDisability Program ManagerDisability Specialist
CredentialsTypically requires a bachelor’s degree, often in social work, psychology, or related fields; certifications like CAP or CDR are commonUsually requires similar credentials, including certifications such as CAP or CDR
Work EnvironmentManages programs within organizations, overseeing policies and complianceProvides direct support and assessments to individuals with disabilities
Employer & Industry UsageUsed in government agencies, nonprofits, and large corporationsCommonly employed in healthcare, rehabilitation centers, and social services

The Disability Program Manager focuses on overseeing disability-related programs and policies within organizations, ensuring compliance and strategic management. In contrast, the Disability Specialist provides direct support and assessments to individuals, focusing on personalized services. Both roles require similar credentials but differ in scope and daily responsibilities.

What are Disability Program Managers?

Disability Program Managers are professionals who oversee and coordinate programs that support individuals with disabilities within an organization or agency. Their responsibilities include ensuring compliance with disability-related laws, developing policies, providing training, and facilitating workplace accommodations. They act as a liaison between employees, management, and external agencies to promote accessibility and inclusion. Disability Program Managers also monitor the effectiveness of disability programs and make recommendations for improvement. Their work is vital in creating an equitable and supportive environment for people with disabilities.

What are some common challenges Disability Program Managers face when coordinating accommodations, and how can they effectively address them?

Disability Program Managers often encounter challenges such as balancing the diverse needs of employees with disabilities, ensuring legal compliance, and navigating limited resources. To address these, effective communication with employees and managers, staying current with accessibility regulations, and fostering strong relationships with HR and external service providers are essential. Proactively educating the workforce and creating clear processes for requesting and implementing accommodations also help streamline support and reduce misunderstandings.

What are the key skills and qualifications needed to thrive as a Disability Program Manager, and why are they important?

To thrive as a Disability Program Manager, you need expertise in disability laws and regulations, program development, and case management, often supported by a relevant degree and experience in disability services. Familiarity with data management systems, accessibility tools, and compliance software is typically required. Strong communication, advocacy, and problem-solving skills help build effective programs and support individuals with disabilities. These skills ensure legal compliance, effective service delivery, and the creation of inclusive environments.
What are popular job titles related to Disability Program Manager jobs in Providence, RI? For Disability Program Manager jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Disability Program Manager jobs in Providence, RI look for? The top searched job categories for Disability Program Manager jobs in Providence, RI are:
Disability Program Manager jobs near you
Infographic showing various Disability Program Manager job openings in Providence, RI as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $108,560 per year, or $52.2 per hour.
Senior Program Manager (GCC Operate Phase)

Senior Program Manager (GCC Operate Phase)

Citizens

Johnston, RI • Hybrid

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Senior Program Manager - Global Capabilities Center (Operate Phase) 

Location and Work Model
This role requires a four day on site, one remote hybrid work schedule in one of the following organizational hubs
Johnston, RI
Phoenix, AZ
Westwood or Medford, MA
Plano, TX
Iselin, NJ
Pittsburgh, PA
Franklin, TN
Cleveland, OH
Chicago, IL

Role Focus: GCC Operate Phase Program Oversight

The Senior Program Manager for GCC Operate Phase is responsible for ensuring the ongoing consistency, and operational maturity of Citizens Global Capability Center for the Operate phase. 
This role is responsible for the end-to-end program governance, buildout, and operational oversight of the Operate Phase within the Global Capability Center (GCC). This role partners closely with enable the broader GCC and enterprise global strategy. The Operate Phase focuses on stabilizing and scaling operations by implementing the full global operating model, ensuring consistent service delivery, and meeting defined SLAs and KPIs. 
This phase includes end-to-end talent management, governance oversight, vendor management, and execution of core support functions. It also drives continuous improvement.

Key Responsibilities:
Operate phase Program Leadership
    Provide strategic program leadership for GCC Operate Phase focused on the operating model optimization, communications, vendor oversight, and enablement of the global operating model.
    Establish and manage an integrated program roadmap aligned to GCC maturity stages (startup, scale, optimize, transform).
    Drive consistency in operating models, controls, governance, and service delivery across enabling functions.
Cross-Functional Stakeholder Management
    Act as a central point of coordination between ETS, GCC leadership, and service providers for the Operate Phase.
    Facilitate executive-level updates, steering committees, and decision forums related to the operate phase.
    Drive alignment across global and regional stakeholders with competing priorities and dependencies.
Transformation & Continuous Improvement
    Identify opportunities to improve efficiency, effectiveness, and scalability through process re-engineering, automation, and digitization.
    Support enterprise transformation initiatives impacting the operate phase, including system implementations, policy changes, and operating model shifts.
    Promote standardization and adoption of best practices across the GCC ecosystem.
Financial & Resource Management
    Support business case development for new services, expansions, or transformation initiatives.
    Optimize resource utilization across internal teams and external partners.

Required Qualifications:
Experience
    10+ years of experience in program management, operations, or shared services within large, complex enterprises.
    Demonstrated experience supporting or leading large programs with having GCC Build-Operate-Transfer expertise or M&A expertise as a plus
    Proven track record managing large-scale, cross-functional programs and/or GCC or shared services environments.
Skills & Competencies
    Strong program and portfolio management expertise 
    Deep understanding of enterprise governance, risk management, and compliance principles.
    Exceptional stakeholder management and executive communication skills.
    Strong analytical, financial, and problem-solving capabilities.
    Ability to operate effectively in ambiguous, fast-evolving environments.

Hours and Schedule
40 hours per week
Monday through Friday

Pay Transparency
The salary range for this position is $175,000 to $250,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. 

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

Citizens Benefits Overview

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


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