Disability Program Manager Jobs in Cullowhee, NC

About Us

Appalachian Community Services provides Mental Health, Behavioral Health, Substance Use, and Developmental Disability services to individuals, families, and communities within the seven western counties of North Carolina. We provide a wide range of walk-in, psychiatric, substance abuse, and crisis services to adults and children.

About the Role

We are seeking a Developmental Disability (DD) Supervisor - Community Based to provide supervision of IDD Community Direct Support Professionals, including supervision meetings with supervisees, reviewing billing documentation, compliance and training documentation, and ensuring quality client care. This also includes maintaining schedules and timesheet approval.

• The IDD Community Manager may carry a caseload and shall coordinate and monitor services on behalf of the recipient.
• Deliver services in various environments, such as homes, schools, jails (for state funds only), homeless shelters, etc.
• Provide linkage of consumer/family to services/resources, develops and maintains the consumer's Person Centered Plan, which includes initial development and updates every 90 days.
• Arrange and facilitate Person Centered Plan meetings and provide a minimum of two (2) contacts per month with one (1) contact occurring face-to-face with the recipient.
• Facilitate consumer's access to services through the authorization process by completing all needed paperwork associated with this process.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position.

• Compensation: $47,126 - $60,515

Placement within the range is based on licensure level, education, and experience.

What You Can Expect

• Supervise and support staff – Lead Direct Support Professionals (DSPs), provide guidance, and ensure quality services.
• Manage client services – Coordinate care, monitor progress, and help individuals access needed resources.
• Develop and update care plans – Create and maintain Person-Centered Plans, including updates every 90 days.
• Complete documentation and compliance tasks – Review paperwork, approve timesheets, track billing, and ensure program requirements are met.

Responsibilities

• Supervise and support Direct Support Professionals (DSPs) to ensure quality care and compliance.
• Coordinate services and manage caseloads for individuals with intellectual and developmental disabilities (IDD).
• Develop, update, and facilitate Person-Centered Plans and team meetings.
• Maintain accurate documentation, complete service authorizations, and approve staff timesheets.

Qualifications

• Must have a valid driver's license and regular access to a reliable motor vehicle with appropriate insurance coverage.

All IDD Community Supervisors must meet one of the following:

• A bachelor's degree from an accredited university in a field other than human services with 4 years experience working with the MH/SA/DD population to be served.
• A bachelor's degree in human services with 2 years experience working with the population served.
• A master's degree in human services with 1 year experience working with population served.
• A professionally licensed clinician.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You'll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.