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Disability Insurance Program Representative Jobs

Sedgwick

Disability Representative Sr

Chicago, IL

... Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid ... Meets the organization's quality program(s) minimum requirements. ADDITIONAL FUNCTIONS and ...

Sedgwick

Disability Representative Sr

Memphis, TN · On-site

... Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid ... Meets the organization's quality program(s) minimum requirements. ADDITIONAL FUNCTIONS and ...

Sedgwick

Disability Representative Sr

Memphis, TN · On-site

... Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid ... Meets the organization's quality program(s) minimum requirements. ADDITIONAL FUNCTIONS and ...

Sedgwick

Disability Representative Sr

Memphis, TN · Hybrid

... Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid ... Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor ...

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Disability Insurance Program Representative information

See salary details

$25.5K

$65.7K

$83.5K

How much do disability insurance program representative jobs pay per year?

As of Aug 18, 2026, the average yearly pay for disability insurance program representative in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a Disability Insurance Program Representative do?

A Disability Insurance Program Representative is responsible for processing and evaluating disability insurance claims for individuals unable to work due to illness, injury, or pregnancy. They review applications, gather necessary documentation, determine eligibility, and communicate decisions to claimants. Additionally, they provide information about benefits, answer questions, and ensure compliance with state and federal regulations. Their role is essential in helping individuals receive the financial support they need during periods when they are unable to work.

What are the key skills and qualifications needed to thrive as a Disability Insurance Program Representative?

To thrive as a Disability Insurance Program Representative, you need a solid understanding of disability insurance policies, claims processing, and relevant state or federal regulations, often supported by a bachelor's degree or relevant work experience. Familiarity with claims management software, case tracking systems, and proficiency in Microsoft Office are typically required. Strong interpersonal skills, attention to detail, and effective written and verbal communication help you deliver excellent customer service and resolve complex cases. These skills ensure accurate processing, regulatory compliance, and positive client experiences in a role that directly impacts individuals' financial security.

What are some common challenges Disability Insurance Program Representatives face when handling claims, and how are they supported in overcoming them?

Disability Insurance Program Representatives often encounter challenges such as managing a high volume of complex claims, interpreting medical and legal documents, and addressing sensitive situations with empathy. To support them, most organizations provide thorough onboarding, ongoing training, and access to experienced supervisors or team leads for guidance. Collaboration with medical consultants, legal advisors, and other benefit specialists is also common, helping representatives navigate difficult cases and maintain high service standards.

What is the difference between Disability Insurance Program Representative vs Claims Specialist?

AspectDisability Insurance Program RepresentativeClaims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or customer service certificationsHigh school diploma or equivalent; insurance or claims processing certifications beneficial
Work EnvironmentOffice settings, customer service interactions, phone and computer workOffice or remote, handling claims, reviewing documentation, customer communication
Employer & Industry UsageInsurance companies, government agencies, disability programsInsurance companies, third-party claims processing firms

Both roles involve customer interaction and understanding insurance policies, but Disability Insurance Program Representatives primarily assist applicants and explain benefits, while Claims Specialists focus on processing and evaluating claims. They share similar credentials and work environments, often within insurance or government sectors, making them closely related but distinct in daily responsibilities.

What cities are hiring for Disability Insurance Program Representative jobs?

Cities with the most Disability Insurance Program Representative job openings:

What states have the most Disability Insurance Program Representative jobs?

States with the most job openings for Disability Insurance Program Representative jobs include:

Disability Insurance Program Representative jobs near you
Infographic showing various Disability Insurance Program Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,651 per year, or $31.6 per hour.

Pathways Recent Graduate Claims and Program Representative

US Government Jobs - Other Agencies

Buffalo, NY • On-site

$52K - $82K/yr

Other

Retirement

Re-posted 2 days ago

Job description

Pathways Recent Graduate Claims And Program Representative

The RRB Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Successful applicants are placed in a dynamic, one-year developmental program with the potential to lead to a civil service career in the Federal Government. Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to:

  • Successful completion of at least 1-year of continuous service
  • Completion of at least 40 hours of interactive training
  • Demonstration of successful job performance
  • Meet the qualification standards for the position to which the Recent Graduate may be converted
  • Conversion to the competitive service is not implied nor guaranteed.

If you are converted to a permanent position after completion of the program, you will be placed into a ladder GS-9/11 position.

As a Pathways Recent Graduate Claims and Program Representative, you will:

  • Handle calls through the Nationwide Toll-Free Service (NTFS) which may come from any area within the network or from another network.
  • Develop and maintain liaison with railroad employers, labor organizations, Congressional offices, Social Security Administration (SSA) offices, other Federal, State and local government agencies, private organizations, hospitals, nursing homes, etc., to promote understanding of the agency programs and services, encourage cooperation and provide training and foster positive public relations.
  • Provide a full range of client services both within and outside the district office location regarding benefits available under the various programs administered by the Railroad Retirement Board (RRB).
  • Conduct interviews to obtain information about an individual applicant's eligibility and entitlement to benefits under the retirement, survivor, disability, sickness and unemployment programs.
  • Develop evidence necessary under the appropriate program regulations.
  • Examine evidence and evaluates its validity and acceptability.
  • Adjudicate claims for benefits and makes entitlement decisions.
  • Compute and award payment of benefits.
  • Conduct investigations, including sensitive and difficult interviews, to obtain additional information requested by headquarters or the district office.
  • Answer questions and provides guidance on other programs such as Medicare, taxation of benefits, and Social Security entitlement.

Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: August 5, 2026 Closing Date: August 26, 2026 Starting Salary: Albany, NY $52,059-$82,787 Albuquerque, NM $51,007-$ 81,114 Baltimore, MD $57,736-$91,815 Billings, MT $50,460-$80,243 Boston, MA $57,150-$90,882 Buffalo, NY $52,766-$83,911 Charlotte, NC $51,585-$82,033 Des Moines, IA $50,869-$80,895 Detroit, MI $55,685-$88,510 Duluth, MN $50,460-$80,243 Harrisburg, PA $51,481-$81,686 Kansas City, MO $51,283-$81,553 Louisville, KY $50,460-$80,243 Milwaukee, WI $52,770-$83,918 Pittsburgh, PA $52,171-$82,965 Richmond, VA $52,710-$83,822 Salt Lake City, UT $50,460-$80,243 Seattle, WA $56,715-$90,190 Wichita, KS $50,460-$80,243

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