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Disability Claims Jobs in Arizona (NOW HIRING)

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Tucson, AZ · On-site

$24.19/hr

... Disability Claims, including Re-determinations and Reconsideration Disability Claims (1st level of appeal) as described by SSA/DDSA policies and procedures in accordance with Federal and State rules ...

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Disability Claims information

See Arizona salary details

$10

$22

$39

How much do disability claims jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for disability claims in Arizona is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $25.53 per hour, depending on experience, location, and employer.

What are disability claims?

Disability claims are formal requests made by individuals to receive financial assistance or benefits due to a medical condition or injury that prevents them from working. These claims can be made through government programs like Social Security Disability Insurance (SSDI) or through private insurance policies. The process typically involves submitting medical evidence and documentation to prove the extent and duration of the disability. Approval of a claim depends on meeting specific criteria set by the agency or insurer. The goal of disability claims is to provide income support to those unable to earn a living due to their disabilities.

What are some common challenges faced by professionals working in disability claims, and how can they be managed?

Professionals in disability claims often encounter complex cases that require careful interpretation of medical records and policy guidelines. Handling emotionally charged situations with empathy, while maintaining objectivity, is a frequent challenge. Effective time management and strong communication skills are essential for balancing a high caseload and collaborating with medical professionals, claimants, and team members. Regular training and support from experienced colleagues can also help navigate the evolving regulatory landscape and improve decision-making.

What are the key skills and qualifications needed to thrive as a disability claims specialist, and why are they important?

To thrive as a Disability Claims Specialist, you need a solid understanding of insurance policies, claims processing, and medical terminology, often supported by a degree in business, healthcare, or a related field. Familiarity with claims management software, medical coding systems, and regulatory compliance is typically required. Strong analytical thinking, attention to detail, and empathetic communication are crucial soft skills for assessing claims and interacting with clients. These competencies ensure accurate claim evaluations, regulatory adherence, and compassionate service for claimants navigating challenging circumstances.

What is the difference between Disability Claims vs Disability Claims Adjuster?

AspectDisability ClaimsDisability Claims Adjuster
CredentialsTypically requires knowledge of insurance policies, claims processing, and sometimes certifications in insurance or claims managementRequires similar credentials, often with licensing or certifications in insurance adjusting or claims handling
Work EnvironmentOffice settings, remote work, or claims centersOffice-based, fieldwork, or remote, depending on employer
Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, government agencies
Search & Comparison IntentUnderstanding roles related to processing disability claimsComparing roles involved in evaluating and settling disability claims

Disability Claims generally refers to the process or the role of managing disability benefit requests, while Disability Claims Adjuster specifically involves evaluating and settling these claims. Both roles require knowledge of insurance policies and claims procedures, but the Adjuster often has a more active role in assessing damages and making decisions.

What are the most commonly searched types of Disability Claims jobs in Arizona?

The most popular types of Disability Claims jobs in Arizona are:

What cities in Arizona are hiring for Disability Claims jobs?

Cities in Arizona with the most Disability Claims job openings:

Infographic showing various Disability Claims job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $46,762 per year, or $22.5 per hour.

$18 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Key responsibilities

  • Review, analyze, and process disability claims from submission to finalization.

  • Make determinations to approve or deny short-term disability payments based on claim and medical information.

  • Provide high-quality customer service by responding to and resolving member issues and escalating as needed.


Southwest Service Administrators rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

81st of 500 rated business services


Job description

The Disability Claims Processor is responsible for reviewing, analyzing and processing disability claims. In addition, this position is responsible for making determinations to approve or deny short-term disability payments.

Responsibilities

Processing

  • Gain and maintain an understanding of the plan designs and effectively apply that knowledge to everyday processing.
  • Effectively review and analyze short-term disability income claims, initial liability, and ongoing claim determinations from first submission to finalization.
  • Analyze and assess claimant and medical information to determine entitlement of ongoing benefits and draw valid conclusions.
  • Maintain complete and accurate coding and processing.

Customer Service

  • Provide high quality customer service to all Fund members.
  • Respond to and resolve complex issues, including those escalated by members.
  • Raise issues as appropriate to Team Supervisor or Department Manager.
  • Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery.

Teamwork

  • Work cooperatively with other team members
  • Actively participate in team meetings and training activities.
  • Perform additional responsibilities and projects as periodically assigned.

Education/Certification:

  • High School Diploma/GED
  • Medical Billing & Coding Certification (not required, but candidates with this qualification will be given preference)

Skills/Abilities:

  • Prior knowledge of short-term disability claims required
  • Ability to maintain production and quality standards
  • Solid knowledge of medical terminology
  • Minimum 40 WPM and 3,000 KPH proficiency
  • Knowledge of MS Excel & MS Word
  • Professional, client-focused approach to colleagues and assignments.
  • Strong oral and written communication skills with exceptional attention to details.
  • Ability to seek out experiences that may change perspective or provide an opportunity to learn new things.
  • Strong dedication to follow-through on all tasks and assignments.
  • Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.
  • Ability to sit for long periods of time operating a computer keyboard.

Employee Benefits Program

COMPANY PROVIDES:

  • MEDICAL, DENTAL, VISION
  • SHORT-TERM DISABILITY
  • Full coverage benefits for a low weekly premium of $5 (Employee Only), $15 (for Child(ren) and $20 per week for full family or Employee/Spouse.
  • COMPANY PAID supplemental dental coverage of $1,000 per year for Employee.
  • COMPANY PAID LONG TERM Disability & Life/AD&D coverage.
  • 401K Plan including company match up to 5%.
  • COMPANY PAID additional pension plan entirely funded by the company.
  • EXCEPTIONAL TIME OFF package including Paid Personal Leave (PPL) and Vacation with annual BUY BACK options!!!!
  • Annual, automatic pay increases.

Southwest Service Administrators provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence compensation and training. Southwest Service Administrators expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age physical and mental disability, or genetic characteristics.


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