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Director Web Operations Jobs in Rochester, NY (NOW HIRING)

Monro

Director of Marketing Operations

Rochester, NY

... paid media, CRM, web, in-store, etc.) * Support execution of marketing strategy into clear ... Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive ...

Monro

Director of Marketing Operations

Fairport, NY · On-site

$125K - $150K/yr

... paid media, CRM, web, in-store, etc.) * Support execution of marketing strategy into clear ... Ensure alignment across marketing, merchandising, operations, finance and external partners * Drive ...

Banyan Software

Director of Engineering

Rochester, NY · On-site

Our flagship platform supports essential fire department operations with a fully integrated suite ... What You'll Do Lead the Web Modernization Strategy * Partner with the modernization team to ...

Banyan Software

Director of Engineering

Rochester, NY · On-site

Our flagship platform supports essential fire department operations with a fully integrated suite ... What You'll Do Lead the Web Modernization Strategy * Partner with the modernization team to ...

Windstream

Student Intern-Nonexempt

Rochester, NY · On-site

$15 - $20/hr

With a steadfast commitment to customer service, operational excellence, and superior network ... Working knowledge of JavaScript, HTML, CSS, MS Office and familiarity with other web-oriented ...

Pwc

Google Cloud Architect - Senior Manager

Rochester, NY · On-site

$124K - $280K/yr

Direct the team through complexity, demonstrating composure through ambiguous, challenging and ... operational excellence while interacting with clients at a senior level to drive project success.

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Director Web Operations information

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$33.5K

$106.2K

$177.1K

How much do director web operations jobs pay per year?

As of Jun 4, 2026, the average yearly pay for director web operations in Rochester, NY is $106,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $133,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Web Operations, and why are they important?

To thrive as a Director of Web Operations, you need expertise in web technologies, project management, and a solid background in IT or computer science—often supported by a bachelor’s or master’s degree. Familiarity with content management systems (CMS), web analytics platforms, cloud infrastructure, and security protocols is typically required. Strong leadership, strategic thinking, and effective communication help set top performers apart in this role. These skills and qualities are crucial for overseeing seamless web operations, driving digital strategy, and ensuring team alignment with organizational goals.

How does the Director of Web Operations typically collaborate with other departments to ensure seamless website performance and strategy alignment?

The Director of Web Operations works closely with teams such as IT, marketing, product management, and customer support to ensure the website aligns with business goals and delivers optimal user experiences. This collaboration often involves regular cross-functional meetings, project planning sessions, and the coordination of resources for website updates or launches. By maintaining open communication and clear processes, the Director ensures technical requirements, branding, and user needs are consistently met while swiftly addressing any operational challenges that arise.

What does a Director of Web Operations do?

A Director of Web Operations is responsible for overseeing the management, performance, and security of an organization's web platforms and digital infrastructure. This role involves leading teams that handle website development, maintenance, and optimization to ensure seamless user experiences and uptime. The Director also collaborates across departments to implement digital strategies, monitor analytics, and ensure compliance with industry standards and security protocols.
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Director Web Operations jobs near you
Director of Marketing Operations

Director of Marketing Operations

Monro

Rochester, NY

Full-time

Posted 6 days ago

Monro Auto Service and Tire Centers rating

4.6

Company rating: 4.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

314th of 329 rated vehicle maintenance

Job description

Essential Functions: 

Marketing Planning & Campaign Management

  • Lead the end-to-end planning and execution of monthly and seasonal marketing campaigns and promotions across channels (paid media, CRM, web, in-store, etc.)

  • Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership

  • Ensure alignment across marketing, merchandising, operations, finance and external partners

  • Drive consistency and discipline in campaign execution while enabling flexibility where needed

Cross-Functional Coordination & Integration

  • Act as the central integrator across marketing functions to ensure all components of a campaign work together effectively

  • Facilitate communication and coordination between internal teams and external agencies

  • Identify and resolve gaps, dependencies, and risks that could impact delivery or performance

  • Ensure that messaging, offers, and execution are aligned across channels and touchpoints

Project Management & Operational Excellence

  • Establish and manage workflows, timelines, and processes to improve marketing execution and efficiency

  • Lead regular status meetings, track progress, and hold teams accountable to deadlines and deliverables

  • Continuously improve marketing operations processes and ways of working

  • Balance multiple priorities and initiatives in a fast-paced environment

Performance Tracking & Optimization

  • Partner with Marketing leadership and analytics to ensure campaigns are properly measured and performance is understood

  • Support post-campaign reviews to identify learnings and opportunities for improvement

  • Ensure insights are captured and applied to future planning and execution

Flexible Marketing Support 

  • Step in to support or lead specific marketing initiatives as needed based on team priorities and capacity

  • Contribute to tactical planning or channel execution when required

  • Bring a practical, solutions-oriented mindset to solving business and marketing challenges

Monro, Inc. 

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro - Your Career is Here!

Education and Experience:

  • 10+ years of experience in marketing operations, marketing program management, or integrated marketing roles 

  • Demonstrated experience leading complex, multichannel marketing initiatives across internal teams and external partners 

  • Prior experience in retail, automotive services, or multilocation businesses preferred but not required 

  • Experience in people leadership or leading through influence in a matrixed organization preferred

Knowledge & Skills:

  • Strong project management skills with the ability to organize, prioritize, and drive execution across multiple initiatives. Project management certifications such as PMP, CAPM, CSM, or PMI-ACP are a plus but not required.

  • Deep understanding of marketing disciplines and how they work together

  • Strong cross-functional collaboration and stakeholder management skills

  • Comfortable working with creative, analytics, merchandising, operations, finance, IT and leadership teams

  • Ability to identify issues, solve problems, and keep work moving forward

  • Detail-oriented while maintaining a focus on broader business objectives

  • Strong written and verbal communication skills and presentation skills

  • Proactive, adaptable, and comfortable operating in a lean, evolving environment

  • An experienced marketing operator who brings judgment, perspective, and accountability

What Monro Auto Service and Tire Centers employees say

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