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Director Video Game Support Jobs (NOW HIRING)

Video Game Annotator Type: Contract Compensation: $16-$17/hour Location: Remote Role ... Submit form Resources & Support * For details about the interview process and platform information ...

$150K - $200K/yr

GovCIO is currently hiring for Video Game Designer/Simulation Producer to lead the narrative and ... to support program validation and stakeholder buy-in. * Direct in-simulation narrative pacing ...

Video Game Design Tutor

Chattanooga, TN ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

SD ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Leesburg, VA ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Pittsburgh, PA ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Tempe, AZ ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Lubbock, TX ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Boston, MA ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Tampa, FL ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Austin, TX ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Jacksonville, FL ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

MA ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Schaumburg, IL ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

IN ยท Remote

$18 - $40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

Mount Vernon, NY ยท Remote

$18 - $40/hr

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Director Video Game Support information

See salary details

$12

$18

$23

How much do director video game support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for director video game support in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the main challenges a Director of Video Game Support faces in managing large, global support teams?

A Director of Video Game Support often manages diverse teams spread across different time zones, which requires excellent communication and coordination skills. Ensuring consistent quality of support, rapid response times, and player satisfaction can be challenging due to the fast-paced nature of the gaming industry and frequent game updates. Additionally, balancing team workloads during peak periods, such as major game launches or updates, and implementing effective training programs are critical for success. Building a collaborative environment and leveraging technology for seamless support are also key aspects of the role.

What does a Director of Video Game Support do?

A Director of Video Game Support oversees the customer support operations for a video game company, ensuring players receive timely and effective assistance with technical issues, account problems, and gameplay questions. This role involves managing support teams, developing and implementing support strategies, analyzing support data to improve services, and collaborating with other departments to address recurring issues. The director also helps shape policies for player communication and may play a role in community management and feedback integration.

What are the key skills and qualifications needed to thrive as a Director of Video Game Support, and why are they important?

To thrive as a Director of Video Game Support, you need extensive experience in customer support leadership, a deep understanding of gaming industry standards, and often a degree in business or a related field. Familiarity with CRM platforms, ticketing systems, analytics tools, and sometimes ITIL certification is highly valuable. Outstanding communication, strategic thinking, and team management skills help you foster high-performing support teams and resolve complex issues. These skills ensure seamless player experiences, efficient operations, and strong brand loyalty in a highly competitive market.
More about Director Video Game Support jobs
What cities are hiring for Director Video Game Support jobs? Cities with the most Director Video Game Support job openings:
What are the most commonly searched types of Video Game Support jobs? The most popular types of Video Game Support jobs are:
What states have the most Director Video Game Support jobs? States with the most job openings for Director Video Game Support jobs include:
What job categories do people searching Director Video Game Support jobs look for? The top searched job categories for Director Video Game Support jobs are:
Infographic showing various Director Video Game Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,600 per year, or $18.6 per hour.
Video Game Annotation Specialist

Video Game Annotation Specialist

Mercor

New York, NY โ€ข Remote

$16 - $17/hr

Full-time

Posted 16 days ago


Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Video Game Annotator
Type: Contract
Compensation: $16โ€“$17/hour
Location: Remote

Role Responsibilities

  • Annotate assigned games such as Minecraft and open-world games for structured sessions of 15โ€“60 minutes.
  • Follow simple annotation instructions, including exploration, basic interactions, and task-based play.
  • Ensure recordings meet quality requirements, including no lag, stable FPS, and correct settings.
  • Work independently and asynchronously to meet deadlines and improve AI model performance.

Qualifications

Must-Have

  • Access to a personal Windows computer.
  • Comfortable installing recording software for gameplay and input capture.
  • Reliable internet connection for uploading large video files.
  • Attention to detail and willingness to follow setup guidelines.

Application Process (Takes 20โ€“30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.