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Director Video Game Support Jobs (NOW HIRING)

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

SD ยท Remote

$40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Video Game Design Tutor

MS ยท Remote

$40/hr

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

... Video Game Design tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

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Director Video Game Support information

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$12

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$23

How much do director video game support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for director video game support in the United States is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What are the main challenges a Director of Video Game Support faces in managing large, global support teams?

A Director of Video Game Support often manages diverse teams spread across different time zones, which requires excellent communication and coordination skills. Ensuring consistent quality of support, rapid response times, and player satisfaction can be challenging due to the fast-paced nature of the gaming industry and frequent game updates. Additionally, balancing team workloads during peak periods, such as major game launches or updates, and implementing effective training programs are critical for success. Building a collaborative environment and leveraging technology for seamless support are also key aspects of the role.

What does a Director of Video Game Support do?

A Director of Video Game Support oversees the customer support operations for a video game company, ensuring players receive timely and effective assistance with technical issues, account problems, and gameplay questions. This role involves managing support teams, developing and implementing support strategies, analyzing support data to improve services, and collaborating with other departments to address recurring issues. The director also helps shape policies for player communication and may play a role in community management and feedback integration.

What are the key skills and qualifications needed to thrive as a Director of Video Game Support, and why are they important?

To thrive as a Director of Video Game Support, you need extensive experience in customer support leadership, a deep understanding of gaming industry standards, and often a degree in business or a related field. Familiarity with CRM platforms, ticketing systems, analytics tools, and sometimes ITIL certification is highly valuable. Outstanding communication, strategic thinking, and team management skills help you foster high-performing support teams and resolve complex issues. These skills ensure seamless player experiences, efficient operations, and strong brand loyalty in a highly competitive market.
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What cities are hiring for Director Video Game Support jobs? Cities with the most Director Video Game Support job openings:
What are the most commonly searched types of Video Game Support jobs? The most popular types of Video Game Support jobs are:
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What job categories do people searching Director Video Game Support jobs look for? The top searched job categories for Director Video Game Support jobs are:
Infographic showing various Director Video Game Support job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,600 per year, or $18.6 per hour.
Video Game Tester - QA (OnCall Contract)

Video Game Tester - QA (OnCall Contract)

side

Charleston, SC โ€ข On-site

Full-time

Posted 4 days ago


Job description

About Side

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Job Overview:

We are dedicated to empowering our clients in the gaming sector in the Charleston, South Carolina area. If you are a passionate gamer seeking to make your mark in the gaming industry, we invite you to apply.

We are currently in the process of building a team of full-time, entry-level Game Testers for a gaming studio located in Charleston, South Carolina, to better serve our gaming clients in an oncall capacity.

Requirements

We are searching for Entry Level Video Game Testers for our new Gaming studio in Charleston, South Carolina servicing our major gaming client. This is an in-studio position, no remote work will be considered. Only local candidates in the Charleston, SC area or candidates in the U.S that are willing to relocate without subsidies will be considered. No visa sponsorship will be provided.

Skills Required:

  • Ability to work either independently or in a team and with other colleagues, sometimes under pressure to meet deadlines.
  • Gaming experience on one or more platforms.
  • The ability to communicate complex information in a clear and concise manner.
  • A keen ability to identify subtle issues or inconsistencies that may affect the quality or functionality of the software.
  • The capacity to prioritize tasks efficiently and manage testing deadlines to ensure timely delivery of quality software.

Benefits

This is an on-call contingent role and not eligible for benefits