Director Title Operations Jobs in Indiana (NOW HIRING)

Position Summary

Centurion Land Title is seeking a proactive and client-focused Title Insurance Closer to lead the closing experience for real estate transactions. In this key role, you will manage the end-to-end closing process by facilitating in-person closings, preparing documents, collaborating with internal teams, and ensuring every detail is accurate and compliant. This is a high-impact position for someone who thrives in a fast-paced, service-driven environment, enjoys solving problems, and is passionate about delivering an exceptional experience for buyers, sellers, agents, and partners.

Why You’ll Enjoy This Role

· Play a key role in helping buyers and sellers successfully navigate one of life's most important milestones.

· Build meaningful relationships with clients, real estate agents, lenders, and attorneys while delivering an exceptional closing experience.

· Enjoy a fast-paced and engaging work environment where no two transactions are exactly alike.

· Collaborate with a supportive team dedicated to accuracy, professionalism, and outstanding customer service.

· Take ownership of the closing process from start to finish and make a direct impact on client satisfaction.

· Develop your expertise in real estate transactions, title insurance, and escrow services while growing your career in the industry.

Essential Responsibilities

• Serve as the primary point of contact for clients, agents, lenders, and attorneys throughout the closing process.
• Deliver outstanding customer service through timely, professional communication via phone, email, and in person.
• Conduct real estate closings ("table closings") in person with confidence, professionalism, and precision.
• Prepare, review, and finalize closing packages in compliance with regulatory standards and company policies.
• Ensure all signed documents are properly processed, packaged, and shipped according to protocol.
• Coordinate with internal departments, including Sales, Underwriting, and Escrow, to ensure transactions stay on track.
• Monitor daily tasks and deadlines, proactively managing workloads and resolving issues that arise.
• Maintain an organized and welcoming office environment that supports client interaction and operational efficiency.

Knowledge, Skills and Abilities

• Experience in escrow, title, or real estate closings, preferred.
• In-depth understanding of real estate transaction processes and compliance requirements.
• Strong organizational and time management abilities.
• Confident communication skills and a client-first mindset.
• Ability to manage multiple transactions while maintaining accuracy and professionalism.

Experience and Training

• High school diploma required, some college preferred.
• Prior experience in administrative, real estate, escrow, or title roles is strongly desired.

Physical Demands and Work Environment

Physical Demands:

• Frequent local travel is an essential function of this position to support business development activities, client meetings, networking events, and collaboration across multiple office locations. Employees should expect to travel regularly between the Carmel, Fishers, and Indy West offices. A valid driver's license, reliable transportation, and the ability to travel throughout the assigned territory are required.
• Primarily desk-based role with regular computer use.
• Occasional lifting of files or office supplies (up to 20 lbs).
• May require standing or walking during office tasks or meetings.

Work Environment:

• Standard office setting with regular in-person attendance.
• Collaborative, fast-paced environment.
• Climate-controlled workspaces with standard office equipment.
• Interactions with clients, agents, and internal departments daily.

Job Dimensions

• Partner closely with Escrow Processors, Title Production, Sales, and Administrative Teams to deliver seamless closings.
• Represent Centurion Land Title with professionalism, care, and dedication to the client experience from start to finish.

We offer a comprehensive Strong Total Rewards benefits package designed to support the well-being and success of our employees.

• Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
• Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
• Paid Time Off: Benefit from paid vacation, holidays, and personal time to ensure you maintain a healthy work-life balance.
• Professional Development: We support your growth with training, education, and opportunities for career advancement.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.

We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.

Centurion Land Title is an affiliate company of Ruoff Mortgage. Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.