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Director Technical Documentation Jobs (NOW HIRING)

iHerb, LLC

Director, Technical Management

Irvine, CA · On-site +1

$186K - $235K/yr

The Director, Technical Management is responsible for leading the formulation, regulatory ... Other duties and responsibilities not outlined in this document may be added as necessary or ...

City of New York

Director (technical)

Floral Park, NY · On-site

The Department of Design and Construction seeks a Director to be part of the team of experienced ... S.). In compliance with Public Law 99-603, candidates are required to present original documents ...

iHerb.com

Director, Technical Management

Irvine, CA · Hybrid

$186K - $235K/yr

The Director, Technical Management is responsible for leading the formulation, regulatory ... Other duties and responsibilities not outlined in this document may be added as necessary or ...

Hims and Hers Health, Inc.

Director, Technical Services

$195K - $215K/yr

The Director, Technical Services is a newly created, cross-site leadership role responsible for ... Coordinate cross-functionally with R&D, Quality, and Operations to ensure a smooth, well-documented ...

Quavo, Inc.

Director, Technical Support

The Director of Technical Support is a senior leadership position within Quavo's Client Support ... document work procedures and processes for the Client Support team that support company and ...

Hims, Inc.

The Director, Technical Services is a newly created, cross-site leadership role responsible for ... Coordinate cross-functionally with R&D, Quality, and Operations to ensure a smooth, well-documented ...

City of New York

Director (Technical)

Floral Park, NY · On-site

... Director. Operating with wide latitude for independent judgment under the direction of the ... In this position, you will oversee the development of standards for project documents, data, and ...

Wesco

Director - Technical Sales

Jersey Village, TX · On-site

As the Director - Technical Sales, you will lead the overall technical sales strategy across ... documents. For certain sales roles, Wesco also offers a commission structure that provides ...

City of New York

Director (Technical)

Floral Park, NY · On-site

... Director. Operating with wide latitude for independent judgment under the direction of the ... In this position, you will oversee the development of standards for project documents, data, and ...

Merck & Co.

The Associate Director, Technical Operations will be responsible for providing technical leadership ... Review and approve project documents as necessary including drug substance and process support and ...

Supermicro

Director, Technical Revenue

San Jose, CA · On-site

We are seeking an experienced Director, Technical Revenue that will be a part of the worldwide ... Ability to conduct technical accounting research and document findings * Excellent verbal, written ...

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Director Technical Documentation information

See salary details

$26K

$115.5K

$232K

How much do director technical documentation jobs pay per year?

As of Sep 9, 2026, the average yearly pay for director technical documentation in the United States is $115,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $154,500.00 per year, depending on experience, location, and employer.

What does a director of technical documentation do?

A Director of Technical Documentation leads the team responsible for creating, managing, and maintaining technical documents such as user manuals, product guides, and knowledge bases. They develop documentation strategies, ensure content quality, and work closely with engineering, product, and customer support teams to ensure information is accurate and accessible. Additionally, they often oversee documentation tools, workflows, and standards to improve efficiency and consistency across all technical materials.

What are the key skills and qualifications needed to thrive as a director of technical documentation?

To thrive as a Director of Technical Documentation, you need expertise in technical writing, documentation management, and leadership, often supported by a degree in technical communication or a related field. Familiarity with content management systems (CMS), documentation standards, and tools like MadCap Flare, Adobe FrameMaker, or XML is typically required. Exceptional communication, project management, and team leadership skills help drive effective collaboration and ensure high-quality output. These skills and qualifications are essential to maintain clear, accurate documentation that supports organizational goals and enhances user experience.

How does a director of technical documentation typically collaborate with product and engineering teams?

A Director of Technical Documentation works closely with product managers, engineers, and UX teams to ensure technical materials are accurate, up-to-date, and user-friendly. They often attend cross-functional meetings to stay informed about product changes and upcoming releases, aligning documentation with development timelines. Effective collaboration involves gathering feedback, clarifying complex technical concepts, and coordinating documentation priorities, which helps deliver clear and valuable resources to end-users. Building strong relationships across departments is key to maintaining high documentation standards and facilitating smooth product launches.

What is the difference between Director Technical Documentation vs Technical Writer?

AspectDirector Technical DocumentationTechnical Writer
CredentialsBachelor's or Master's in Technical Communication, Engineering, or related fields; extensive experienceBachelor's degree in Communications, Technical Writing, or related fields; entry to mid-level experience
Work EnvironmentLeads teams, manages projects, collaborates with multiple departmentsCreates and edits technical content, often working independently or in small teams
Employer & Industry UsageUsed in large corporations, tech, manufacturing, and engineering firmsCommon across tech companies, software firms, and engineering organizations

The main difference is that the Director Technical Documentation oversees the entire documentation department, manages teams, and sets strategic goals, while the Technical Writer focuses on creating and editing technical content. The director has broader responsibilities, including leadership and project management, whereas the technical writer specializes in producing clear, accurate documentation.

What cities are hiring for Director Technical Documentation jobs?

Cities with the most Director Technical Documentation job openings:

What are the most commonly searched types of Technical Documentation jobs?

The most popular types of Technical Documentation jobs are:

What states have the most Director Technical Documentation jobs?

States with the most job openings for Director Technical Documentation jobs include:

What are popular job titles related to Director Technical Documentation jobs?

For Director Technical Documentation jobs, the most frequently searched job titles are:

Infographic showing various Director Technical Documentation job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $115,510 per year, or $55.5 per hour.

Director, Technical Management

Irvine, CA • On-site, Remote

iHerb, LLC
Retail • 1 - 5K employees
Learn more about iHerb, LLCexternal

$186K - $235K/yr

Full-time

Re-posted 10 days ago

Key responsibilities

  • Lead the formulation, regulatory compliance, quality assurance, product safety, and packaging/labeling functions for iHerb's Owned Brands.

  • Oversee the development, validation, and regulatory adherence of product formulas in collaboration with contract manufacturers.

  • Manage product safety monitoring, consumer complaint processes, and ensure packaging and labeling compliance with relevant standards.

iHerb rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

For A Better YouAt iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.
Job Summary:
The Director, Technical Management is responsible for leading the formulation, regulatory compliance, quality assurance, product safety, and packaging/labeling functions for iHerb's Owned Brands. This role provides the scientific and compliance foundation for the entire product portfolio - from concept through post-market surveillance - and leads a hybrid team operating across both established processes and newly built systems.
Job Expectations:
  • Lead the Technical Management division including Formulation, Regulatory & Quality Compliance, Product Safety & Complaints, and Packaging/Labels.
  • Set technical standards and oversee the development and validation of product formulas in collaboration with contract manufacturers (CMOs/CDMOs).
  • Ensure all products meet applicable regulatory and labeling requirements across domestic and international markets.
  • Partner with compliance teams on quality management systems including specifications, SOPs, audit programs, and contract manufacturer quality agreements.
  • Oversee product safety monitoring, consumer complaint management, and adverse event reporting processes.
  • Lead packaging and labeling development, ensuring compliance with FDA, FTC, and relevant international standards.
  • Partner with Portfolio & Category Management on stage gate approvals, providing technical feasibility input for new product concepts.
  • Build and develop a high-performing technical team; provide coaching, career development, and performance management.
  • Identify gaps in current technical infrastructure and build systems, tools, and processes to close them.
  • Manage relationships with regulatory consultants, testing laboratories, and third-party auditors.
  • Represent Technical Management in cross-functional NPI and change control reviews.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
  • Deep knowledge of dietary supplement, OTC, or nutraceutical regulations (FDA, cGMP, DSHEA, FTC labeling).
  • Experience building or significantly improving technical/regulatory functions in a product company.
  • Strong understanding of quality management systems (QMS), CAPA processes, and supplier quality agreements.
  • Ability to operate in a hybrid environment - building new infrastructure while managing ongoing operations.
  • Proven people leadership with experience developing technical professionals.
  • Excellent cross-functional collaboration skills with formulation, supply chain, and commercial teams.
  • Strong attention to detail with the ability to manage multiple technical workstreams simultaneously.
  • High degree of accuracy and attention to detail
  • Excellent organization skills and ability to multi-task

Equipment Knowledge:
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred.
  • Familiarity with QMS or PLM software systems a plus.

Experience Requirements:
Generally requires a minimum of 12 years of experience in product development, regulatory affairs, or quality management within dietary supplements, nutraceuticals, OTC, or a related consumer health category. At least 3 years in a leadership role overseeing technical or regulatory functions.
Education Requirements:
Bachelor's Degree in Food Science, Chemistry, Biology, Nutrition, Regulatory Affairs, or a related scientific field required. Advanced degree preferred, or a combination of education and equivalent work experience.
#LI-LR1
Compensation:
The expected salary range for this role is $186,652 - $235,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Staffing Agency Submission NoticeiHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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