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Director Technical Account Management Jobs (NOW HIRING)

Varonis

Technical Account Manager

San Diego, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Escalate customer issues to management when appropriate * Create knowledge base content to capture ...

Varonis

Technical Account Manager

Portland, OR · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Escalate customer issues to management when appropriate * Create knowledge base content to capture ...

Varonis

Technical Account Manager

Los Angeles, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Escalate customer issues to management when appropriate * Create knowledge base content to capture ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse ... Escalation & Issue Management * Manage complex technical issues and escalations, ensuring timely ...

Punta Gorda Garden Club, Inc.

Up to 2 years of related experience in technical account management, customer success, technical support, implementation support, solutions delivery, or a similar customer-facing technical role.

Varonis

Technical Account Manager

Las Vegas, NV · On-site

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Escalate customer issues to management when appropriate * Create knowledge base content to capture ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse ... Escalation & Issue Management * Manage complex technical issues and escalations, ensuring timely ...

Roku

Technical Account Manager

Santa Monica, CA · On-site

$130K - $160K/yr

About the Team We are Roku's Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end-from onboarding through mature operations-to deliver ...

adMarketplace

Technical Account Manager

Manhattan, NY · On-site

$100K - $115K/yr

Qualifications: * 3+ years of experience in Technical Account Management, Solutions Engineering, Integration Consulting, Customer Success Engineering, Ad Operations, or a similar client-facing ...

Writing.io

Up to 2 years of related experience in technical account management, customer success, technical support, implementation support, solutions delivery, or a similar customer-facing technical role.

Claroty

Technical Account Manager

New York, NY · On-site +1

$140K - $160K/yr

Requirements What you need to succeed in this role: * 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.

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How much do director technical account management jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director technical account management in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a director of technical account management?

A Director of Technical Account Management is a senior leadership role responsible for overseeing a team of Technical Account Managers (TAMs) who work closely with key clients to ensure their technical needs are met. This role involves developing account strategies, building strong customer relationships, and ensuring the successful delivery of technical solutions. Directors also collaborate with internal teams such as sales, engineering, and customer support to drive client satisfaction and retention. They are often involved in high-level planning, resolving escalated issues, and guiding the professional growth of their team members.

How does a director of technical account management typically collaborate with cross-functional teams to address client needs?

As a Director of Technical Account Management, you will frequently collaborate with sales, product, engineering, and customer support teams to ensure client requirements are fully understood and addressed. This involves leading regular strategy sessions, facilitating communication between stakeholders, and advocating for client interests in product roadmaps or service enhancements. Establishing strong internal relationships and clear escalation processes is essential to proactively resolve issues and deliver exceptional customer experiences. Your leadership helps align technical solutions with business goals, driving both client satisfaction and organizational growth.

What are the key skills and qualifications needed to thrive as a director of technical account management, and why are they important?

To thrive as a Director of Technical Account Management, you need extensive experience in account management, technical expertise relevant to your industry, and a proven track record of leading teams, often supported by a bachelor’s degree or higher in a technical or business field. Familiarity with CRM platforms like Salesforce, ticketing systems, and advanced analytics or reporting tools is typically required, along with certifications such as PMP or ITIL being advantageous. Exceptional leadership, strategic thinking, and strong communication skills help you build lasting client relationships and drive team performance. These skills and qualities are critical for aligning technical solutions with client business goals and ensuring overall customer satisfaction at a strategic level.

What cities are hiring for Director Technical Account Management jobs?

Cities with the most Director Technical Account Management job openings:

What states have the most Director Technical Account Management jobs?

States with the most job openings for Director Technical Account Management jobs include:

What are popular job titles related to Director Technical Account Management jobs?

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Infographic showing various Director Technical Account Management job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.

Technical Account Manager

San Diego, CA • Remote

Varonis
Software Development • 1 - 5K employees
Learn more about Varonisexternal

$160K - $185K/yr

Full-time

Re-posted 5 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments(AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
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