Director Strategy & Operations Jobs in San Ramon, CA

Turo is entering an exciting new chapter of growth in the US, and we are looking for a Marketplace Strategy & Operations Manager to increase the leverage of our Marketplace Management and US business teams. This role combines analytical capability with strong program execution. You will serve as a centralized operator who converts data into action, running end-to-end initiatives and providing the diagnostics needed to drive performance across our regional markets.

• Market Diagnostics & Analytics: Pull and manipulate data to identify drivers of underperformance and size new opportunities. You will be responsible for market-level insights and supporting the creation and evolution of the Weekly Business Review (WBR).

• Program Execution: Run discrete initiatives end-to-end, moving from analysis to planning, execution, and measurement. You will coordinate with cross-functional partners to ensure follow-through and impact on key business priorities.

• Insight Generation & Recommendation: Build structured narratives and clear recommendations for regional leadership. You will support the team by framing problems, modeling tradeoffs, and preparing leadership-ready materials.

• Scalable Central Tooling: Build simple shared tools, templates, and playbooks to reduce duplication across regions. You will help convert regional wins into scalable processes that can be deployed across the US.

• Strategic Partnership: Serve as an analytical and strategic partner to regional teams, offloading synthesis tasks so GMs can focus on higher-order strategy

• 5 - 7+ years of relevant experience (or 3 years + Master's degree) in strategy, operations, analytics, or a related field.

• Strong Analytical Toolkit: Advanced fluency in Google Sheets/Excel and SQL required.

• Structured Thinking: Ability to break down ambiguous problems into actionable plans and guide others to clarity.

• Execution Oriented: Demonstrated ability to lead cross-functional projects independently, from problem identification through to execution.

• Communication: Skilled in building structured narratives and presentations; able to translate complex data into clear recommendations for leadership.

• Commercial Acumen: Understanding of how strategic decisions influence the P&L, growth levers, and operational efficiency.

• Collaboration: Excellent interpersonal skills with the ability to build relationships across functions and influence stakeholders without direct authority.

• Demonstrates Turo's values through work product and within day to day team interactions.

• Direct experience working within a complex, two-sided marketplace or tech-enabled gig economy platform

For this role, the target base salary range in San Francisco is $136,000 - $170,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.

We've learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they're contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our Careers page and via turo.com email addresses, and we don't ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs). If candidates are not sure whether they're dealing with an impersonator, they can contact Turo's Recruiting Team at recruit@turo.com. Candidates can also report suspicious activity to the FTC or other appropriate authorities.

Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is the world's largest car sharing marketplace where you can book the perfect car for wherever you're going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.