Store Manager
Fredericksburg, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...
Store Manager
Fredericksburg, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Martinsville, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Martinsville, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Roanoke, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...
Store Manager
Roanoke, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build andmaintainappropriate staffinglevels to support store operations and performance * Provide ...
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Operations Expert
Woodbridge, VA · On-site
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Operations Expert
Woodbridge, VA · On-site
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Store Manager
Roanoke, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Roanoke, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Store Name Potomac Mills Responsibilities Express is seeking a Retail Operations Expert to join our ... Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE ...
Store Manager
Fredericksburg, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Fredericksburg, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Norfolk, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Manager
Norfolk, VA · On-site
Direct and supervise associates engaged in sales, inventory, cash handling, and customer service * Build and maintain appropriate staffing levels to support store operations and performance * Provide ...
Store Team Leader
$18.50 - $21.75/hr
Reports To Director of Store Operations Evaluated by: Market Team Leader and/or Director of Store Operations Key Responsibilities * Deliver outstanding customer service by greeting, assisting ...
Quick apply
Store Team Leader
$18.50 - $21.75/hr
Reports To Director of Store Operations Evaluated by: Market Team Leader and/or Director of Store Operations Key Responsibilities * Deliver outstanding customer service by greeting, assisting ...
Store Manager
Centreville, VA · On-site
$45K - $60K/yr
Reports To Director of Store Operations Evaluated by: Market Team Leader and/or Director of Store Operations Key Responsibilities * Deliver outstanding customer service by greeting, assisting ...
Quick apply
Store Manager
Centreville, VA · On-site
$45K - $60K/yr
Reports To Director of Store Operations Evaluated by: Market Team Leader and/or Director of Store Operations Key Responsibilities * Deliver outstanding customer service by greeting, assisting ...
Sales Operations Director: Virginia
VA · On-site
Direct Store Delivery (DSD) experience involving route and warehouse operations preferred. * Experience with the Independent Operator (I/O) model. * Experience working in the Consumer Packaged Goods ...
Sales Operations Director: Virginia
VA · On-site
Direct Store Delivery (DSD) experience involving route and warehouse operations preferred. * Experience with the Independent Operator (I/O) model. * Experience working in the Consumer Packaged Goods ...
Direct Store Delivery (DSD) experience involving route and warehouse operations preferred. * Experience with the Independent Operator (I/O) model. * Experience working in the Consumer Packaged Goods ...
Direct Store Delivery (DSD) experience involving route and warehouse operations preferred. * Experience with the Independent Operator (I/O) model. * Experience working in the Consumer Packaged Goods ...
Operations Manager
Fredericksburg, VA · On-site
$19.11 - $36.69/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Fredericksburg, VA · On-site
$19.11 - $36.69/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Manassas, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Manassas, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Quick apply
Operations Manager
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Alexandria, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Alexandria, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Manassas, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Manassas, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Alexandria, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Operations Manager
Alexandria, VA · On-site
$21.69 - $39.51/hr
Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Ensure store adheres to COP/SOPs * Manage direct reports to ensure performance * Monitor associate ...
Director Store Operations information
What does a director of store operations do?
A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.
How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?
A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.
What are the key skills and qualifications needed to thrive as a director of store operations?
To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.
What is the difference between Director Store Operations vs Store Manager?
| Aspect | Director Store Operations | Store Manager |
|---|---|---|
| Responsibilities | Oversees multiple store locations, develops strategic plans, manages regional teams | Manages daily store activities, supervises staff, ensures sales targets are met |
| Credentials | Bachelor's degree, extensive retail experience, leadership skills | High school diploma or equivalent, retail experience, customer service skills |
| Work Environment | Corporate offices, regional meetings, multiple store sites | In-store, direct customer interaction, daily store operations |
The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.
What are popular job titles related to Director Store Operations jobs in Virginia? For Director Store Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Director Store Operations jobs in Virginia look for? The top searched job categories for Director Store Operations jobs in Virginia are:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 9 days ago
Citi Trends rating
4.1
Based on 60 frontline employees who took The Breakroom Quiz
104th of 104 rated fashion retailers
Job description
AboutCITITRENDS
CITITRENDSis a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.
Position Summary
As aStore Manager, youare responsible forleading all aspects of store performance,peopleleadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.
This role is ideal for experienced retail leaders who thrive in fast-paced environments,lead withaccountability, and take ownership of results.
Summary of Key Responsibilities
Store Operations & Performance
- Lead daily store operations to ensure sales goals, profitobjectives, and customer experience standards are consistently achieved
- Monitor sales performance andtake action to driveresults and address opportunities
- Maintain financial controls, including payroll management, shrink control, and operating expenses
- Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
- Uphold allCITITRENDSoperational policies, procedures, and standards
Team Leadership & Staffing
- Recruit, interview, hire, onboard, coach, and, when necessary, counsel orterminateassociatesin accordance withcompany policies and legal guidelines
- Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
- Build andmaintainappropriate staffinglevels to support store operations and performance
- Provide ongoing coaching, feedback, and performance management to develop store associates
Customer Experience & Compliance
- Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
- Reinforce adherence to company policies, procedures, and loss prevention standards
- Ensure consistent execution of merchandising, operational, and visual standards
- Address customer concerns professionally and promptly
- Perform additional duties and responsibilities as assigned to support store operations and business needs.
Qualifications
- High school diploma or equivalent required
- 3-5 years of experience as a Store Manager or equivalent retail leadership role
- 5-7 years of overall retail experience preferred
- Strong communication, organizational, and people leadership skills
- Ability to work a flexible schedule, including nights and weekends
- Ability to perform basic math calculations, including percentages
Key Competencies
- Store Leadership & Accountability
- Hiring, Recruiting & Talent Development
- Sales & Profit Performance Management
- Operational Excellence & Compliance
- Customer-Focused Execution
- Time Management & Prioritization
- Adaptability in a Fast-Paced Retail Environment
Why JoinCITITRENDS
CITITRENDSisa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
Ifyou'reready to lead a store, build strong teams, and make a meaningful impactinyour community-CITITRENDSis the place for you.
Equal Employment Opportunity
CITITRENDSis an equalopportunityemployer and prohibits discrimination and harassment of any kindin accordance withapplicable federal, state, and local laws.
What Citi Trends employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Citi Trends
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
1,001 - 5,000 Employees
Headquarters location
Savannah, GA, US
Year founded
1946