Director Software Development Jobs in Westfield, MA

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$139,400.00 - $230,000.00

Target Openings

2

What Is the Opportunity?

Join Travelers Personal Insurance as we embark on an exciting transformation toward Salesforce excellence.
We are seeking talented Software Engineers with strong engineering fundamentals who are eager to expand their expertise into the Salesforce ecosystem.
In this role, you will:
- Leverage your solid technical foundation while developing specialized skills in Salesforce development, configuration, and integration to support our strategic digital initiatives.
- You will collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance our customer experience and streamline business processes.
This position offers the unique opportunity to apply proven engineering principles while mastering Salesforce technologies. Whether you're looking to transition into Salesforce development or deepen existing Salesforce knowledge, you'll work alongside experienced professionals who will support your growth in this high-demand technology stack.
The ideal candidate brings strong problem-solving abilities, experience with modern development practices, and enthusiasm for learning new technologies. You'll contribute to meaningful projects that directly impact how we serve our Personal Insurance customers while building valuable expertise in one of the industry's leading CRM platforms.

What Will You Do?

• Lead the design and implementation of enterprise-scale Salesforce solutions using modern architectures, microservices, and API integrations that align with business objectives
• Provide technical leadership and strategic direction for Salesforce development initiatives, establishing platform best practices and driving process improvements across the development lifecycle
• Build and maintain strong partnerships with business stakeholders to understand requirements and translate them into effective Salesforce implementations
• Establish and enforce quality standards including automated testing frameworks (Apex tests, Lightning testing), CI/CD pipelines for Salesforce deployments, and application monitoring practices
• Mentor and develop engineering team members on Salesforce platform capabilities, best practices, and emerging technologies
• Drive technical decision-making within the Salesforce ecosystem, evaluating trade-offs and considering broad business implications
• Stay current with Salesforce platform releases, features, and industry trends, and champion adoption of relevant innovations within the team
• Measure and optimize the impact of Salesforce solutions through data analysis, performance monitoring, and continuous improvement initiatives
• Lead proof of concept efforts to validate technical approaches and deliver creative solutions to complex business challenges
• Communicate technical concepts clearly to diverse audiences, from developers to executive stakeholders, and maintain comprehensive solution documentation
• Take ownership of critical Salesforce projects from conception through delivery, ensuring successful outcomes and team alignment

What Will Our Ideal Candidate Have?

• 6+ years of software engineering experience building enterprise applications with demonstrated Salesforce platform expertise
• Salesforce certifications (Platform Developer I/II, Application Architect) strongly preferred or commitment to obtain within specified timeframe
• Proven track record implementing Salesforce solutions using modern architectures, microservices, and API integrations
• Strong understanding of Salesforce development lifecycle with ability to recommend platform best practices and process improvements
• Experience designing Salesforce technical solutions and development strategies for complex initiatives
• Proficiency in automated testing for Salesforce (Apex tests, Lightning testing), CI/CD practices for Salesforce deployments, and monitoring application health
• Demonstrated ability to develop business partnerships and align Salesforce solutions with business objectives
• Track record of staying current with Salesforce releases and platform trends, sharing knowledge with team members
• Strong problem-solving skills using Salesforce platform capabilities, data analysis, and proof of concepts to deliver creative solutions
• Ability to measure Salesforce solution impact and continuously optimize implementations
• Experience making technical decisions within the Salesforce ecosystem that balance multiple factors and broad business implications
• Excellent communication skills to explain Salesforce technical concepts to business stakeholders and document solutions clearly
• Proven ability to collaborate effectively across technical and business teams on Salesforce initiatives
• Leadership experience taking ownership of Salesforce projects, mentoring team members on platform best practices, and influencing technical direction

What is a Must Have?

• Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 6 additional years of software engineering experience.

What Is in It for You?

• Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.