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Director Service Delivery Manager Jobs in Rochester, MN

Managing Director | WealthBridge WealthBridge Financial Group is seeking a proven financial advisor ... Minimum of 3 years of experience in financial services with a growing personal practice * Active ...

Field Service Technician

Rochester, MN · On-site

$22 - $25/hr

Refills consumables as directed. * IMAC/R: Installs, moves, adds, changes and removes hardware and ... deliver personalized, secure consumer experiences that connect people to commerce. Our culture is ...

... with service delivery and understanding of product functionality. Why should you join Diebold ... Refills consumables as directed. * IMAC/R: Installs, moves, adds, changes and removes hardware and ...

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Director Service Delivery Manager information

See Rochester, MN salary details

$37.1K

$216.5K

How much do director service delivery manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director service delivery manager in Rochester, MN is $202,249.00, according to ZipRecruiter salary data. Most workers in this role earn between $215,500.00 and $215,500.00 per year, depending on experience, location, and employer.

What is a director service delivery manager?

A Director Service Delivery Manager is a senior leader responsible for overseeing the delivery of services to clients or customers, ensuring high-quality standards and customer satisfaction. They manage teams, set service strategies, monitor performance metrics, and drive continuous improvement in service processes. This role often collaborates with other departments to align service delivery with organizational goals and may handle escalated client issues. The Director Service Delivery Manager plays a critical role in maintaining client relationships and ensuring that contractual obligations are met efficiently.

What are some common challenges faced by a director service delivery manager, and how can they be effectively addressed?

A Director Service Delivery Manager often navigates challenges such as balancing resource allocation, meeting client expectations, and ensuring seamless cross-functional collaboration. Managing multiple teams and projects requires strong communication skills and the ability to prioritize competing demands. Effective strategies include implementing clear service level agreements (SLAs), fostering transparent communication between teams, and leveraging data to track service performance. Proactively identifying potential service disruptions and cultivating a culture of continuous improvement can also help address these challenges and ensure high-quality service delivery.

What are the key skills and qualifications needed to thrive as a director service delivery manager?

To thrive as a Director Service Delivery Manager, you need deep expertise in service management, project delivery, and leadership, typically supported by a bachelor’s degree in business or IT and significant management experience. Familiarity with ITIL frameworks, service management software (such as ServiceNow), and relevant certifications like ITIL or PMP is highly valued. Exceptional communication, problem-solving, and stakeholder management skills help drive team performance and client satisfaction. These skills ensure the delivery of high-quality services, alignment with business objectives, and the ability to navigate complex organizational environments.

What is the difference between Director Service Delivery Manager vs Service Delivery Manager?

AspectDirector Service Delivery ManagerService Delivery Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level client relationshipsManages daily service delivery, team coordination, and client satisfaction
Required CredentialsTypically requires 10+ years experience, leadership skills, and industry certificationsUsually requires 5+ years experience, technical knowledge, and relevant certifications
Work EnvironmentExecutive-level, strategic meetings, cross-department collaborationOperational, team management, client interactions
Industry UsageCommon in large organizations and enterprisesWidely used across various company sizes for service delivery roles

The main difference is that the Director Service Delivery Manager focuses on strategic oversight and leadership across multiple teams, while the Service Delivery Manager handles day-to-day operations and client interactions. Both roles require relevant experience and certifications, but the director position involves higher-level planning and management.

What are popular job titles related to Director Service Delivery Manager jobs in Rochester, MN? For Director Service Delivery Manager jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Director Service Delivery Manager jobs in Rochester, MN look for? The top searched job categories for Director Service Delivery Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Director Service Delivery Manager jobs? Cities near Rochester, MN with the most Director Service Delivery Manager job openings:
Infographic showing various Director Service Delivery Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $202,249 per year, or $97.2 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago


Job description

Managing Director | WealthBridge

WealthBridge Financial Group is seeking a proven financial advisor for a strategic Managing Director. This role is ideal for an experienced advisor who has successfully built a personal practice and is now ready to take on a leadership position focused on both personal growth and team development.

As Managing Director, your primary focus will be on building and leading a team of experienced financial advisors who are looking to elevate their practices. In addition to continuing your own client work, you'll recruit and mentor fellow advisors, foster a high-performance culture, and help shape the future growth of the firm.

You'll have the support, infrastructure, and brand strength of a firm with over 175 years of history-while maintaining the freedom to grow your practice and develop a leadership style that reflects your vision.

Requirements

  • Minimum of 3 years of experience in financial services with a growing personal practice
  • Active Life and Health License required
  • FINRA Series 6/7 and 63/66 licenses preferred (sponsorship and support available if not currently held)
  • Demonstrated success in client development, planning, and relationship management
  • Leadership ability with a strong interest in mentoring and building high-performing teams
  • Business-driven mindset with a long-term vision for growth
  • Must be authorized to work in the United States

Benefits

  • Top-tier health coverage including medical, dental, and vision plans for you and your dependents
  • 401(k) retirement plan with company match to help you build long-term security
  • Life and disability insurance for added peace of mind
  • Employee wellness programs and mental health resources
  • Career growth opportunities and ongoing training support