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Director Service Assurance Jobs (NOW HIRING)

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

We are seeking a Director to join our growing assurance practice in North America. We are seeking ... services. What it Means to Work for EisnerAmper: * You will get to be part of one of the largest ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

All team members are expected to excel in Relationships, Communication, Quality Service ... assurance engagements, including audits, reviews, and agreed-upon procedures Serve as the firm ...

Showing results 41-60

Director Service Assurance information

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$56.5K

$140.1K

$227.5K

How much do director service assurance jobs pay per year?

As of Sep 13, 2026, the average yearly pay for director service assurance in the United States is $140,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,000.00 and $169,000.00 per year, depending on experience, location, and employer.

What does a director of service assurance do?

A Director of Service Assurance is responsible for overseeing the quality and reliability of an organization's services, typically within IT, telecommunications, or managed services environments. They ensure that service delivery meets established standards, manage incident and problem resolution processes, and implement strategies to prevent service disruptions. This role often involves coordinating cross-functional teams, monitoring performance metrics, and continuously improving service processes to enhance customer satisfaction. Directors of Service Assurance play a critical role in maintaining trust with clients and ensuring consistent, high-quality service delivery.

How does a director of service assurance typically collaborate with cross-functional teams to ensure service quality?

A Director of Service Assurance works closely with teams such as network operations, customer support, IT, and product management to proactively monitor and resolve service issues. They often lead service review meetings, coordinate incident response efforts, and implement quality improvement initiatives based on data-driven insights. Effective communication and fostering a culture of accountability are key aspects of the role, as the Director must ensure all teams are aligned on service standards and objectives. Collaboration is essential for identifying root causes, deploying corrective actions, and maintaining high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a director of service assurance, and why are they important?

To thrive as a Director of Service Assurance, you need deep expertise in IT service management, incident response, and a solid background in technology infrastructure, usually supported by a degree in IT or engineering and relevant industry certifications. Familiarity with ITIL frameworks, service monitoring tools (like Splunk or ServiceNow), and performance analytics platforms is typically required. Outstanding leadership, problem-solving abilities, and strong communication skills are crucial for driving cross-functional teams and ensuring service reliability. These skills and qualities are essential for maintaining high service standards, minimizing disruptions, and fostering continuous improvement in complex technical environments.

What is the difference between Director Service Assurance vs Network Operations Manager?

AspectDirector Service AssuranceNetwork Operations Manager
Primary FocusEnsuring service quality, customer satisfaction, and proactive issue resolutionManaging daily network operations, troubleshooting, and maintenance
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CCNA, ITILSimilar credentials, often with certifications like CCNA, Network+; experience in network management
Work EnvironmentStrategic planning, cross-department collaboration, customer-facing rolesOperational, technical environment focused on network performance
Industry UsageTelecommunications, ISPs, large enterprise networksTelecommunications, network service providers, enterprise IT teams

While both roles involve network and service management, the Director Service Assurance focuses on overall service quality and customer satisfaction, whereas the Network Operations Manager handles daily network operations and troubleshooting. The former is more strategic, and the latter is more operational.

What cities are hiring for Director Service Assurance jobs?

Cities with the most Director Service Assurance job openings:

What are the most commonly searched types of Service Assurance jobs?

The most popular types of Service Assurance jobs are:

What states have the most Director Service Assurance jobs?

States with the most job openings for Director Service Assurance jobs include:

What are popular job titles related to Director Service Assurance jobs?

For Director Service Assurance jobs, the most frequently searched job titles are:

Infographic showing various Director Service Assurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $140,083 per year, or $67.3 per hour.

Assurance Director

Fort Lauderdale, FL • Hybrid

Eisneramper Llp
Accounting Services • 1 - 5K employees

Full-time

Re-posted 21 days ago


EisnerAmper rating

9.7

Company rating: 9.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.

We are seeking a Director to join our growing assurance practice in North America. We are seeking someone who thrives in a growing environment and providing clients with exceptional services.

What it Means to Work for EisnerAmper:
  • You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

  • You will have the flexibility to manage your days in support of our commitment to work/life balance

  • You will join a culture that has received multiple top "Places to Work" awards

  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions

  • We understand that embracing our differences is what unites us as a team and strengthens our foundation

  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For:
  • Collaborate to plan audit objectives and determine an audit strategy

  • Lead multiple audit engagements and competing priorities

  • Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards

  • Maintain active communication with clients to manage expectations, ensure satisfaction, and lead change efforts effectively

  • Understand and manage firm risk on audits and proposals

  • Supervise, train and mentor staff during engagement

  • Assess performance of staff for engagement evaluations

Basic Qualifications:
  • Bachelor's degree in Accounting or equivalent field

  • 9 + years of progressive audit and/or assurance experience

  • CPA

  • Experience with commercial or financial services clients

Preferred/Desired Qualifications:
  • Master's degree in Accounting or equivalent field

  • 5 + years of supervisory experience

EisnerAmper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law

About Our Assurance Team:

In the EisnerAmper Assurance Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements.

To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners.

Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a client's first financial report to their close of business.

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with approximately 450 partners and 4,500 employees across the world. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

Should you need any accommodations to complete this application please email: talentacquisition@eisneramper.com.

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Preferred Location:
New York

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About EisnerAmper

Sourced by ZipRecruiter

EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.S., with more than 3,000 employees and over 300 partners across the country. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1963

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