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What are the key skills and qualifications needed to thrive as a Director RN Telehealth, and why are they important?

To thrive as a Director RN Telehealth, you need advanced clinical expertise, a current RN license, leadership experience, and a solid understanding of telehealth regulations. Familiarity with telemedicine platforms, electronic health records (EHRs), and telehealth program management systems is typically required, along with certifications like CPHIMS or telehealth-specific credentials. Exceptional communication, strategic thinking, and the ability to lead remote teams are standout soft skills in this position. These competencies are crucial for ensuring quality patient care, regulatory compliance, and the effective management of virtual healthcare services.

What does a Director RN Telehealth do?

A Director RN Telehealth oversees the operations and clinical quality of telehealth nursing services within a healthcare organization. They manage teams of remote registered nurses, develop telehealth protocols, ensure compliance with healthcare regulations, and work to improve patient outcomes through virtual care. This role also involves strategic planning, technology integration, staff training, and collaboration with other departments to expand telehealth offerings. Directors must have strong leadership skills, clinical expertise, and a deep understanding of both nursing and telemedicine technologies.

What are the main challenges a Director RN Telehealth faces in managing remote nursing teams?

A Director RN Telehealth often navigates challenges such as ensuring consistent quality of care across diverse locations, maintaining team engagement remotely, and adapting workflows to evolving telehealth technologies. Effective communication, robust training programs, and clear protocols are essential to overcome these hurdles. Additionally, the role requires ongoing collaboration with IT, compliance, and clinical staff to ensure regulatory standards are met while supporting a positive patient and staff experience.

What is the difference between Director Rn Telehealth vs Nurse Manager Telehealth?

AspectDirector Rn TelehealthNurse Manager Telehealth
CredentialsRegistered Nurse (RN), leadership experience, possibly advanced degreesRegistered Nurse (RN), management experience
Work EnvironmentOversees telehealth programs, strategic planning, team leadershipManages daily operations of telehealth nursing teams
Employer & IndustryHospitals, health systems, telehealth companiesHospitals, clinics, telehealth service providers

The main difference is that the Director Rn Telehealth focuses on strategic leadership, program development, and overseeing telehealth initiatives, while the Nurse Manager Telehealth handles daily team management and operational tasks. The Director role typically requires broader leadership experience and strategic planning skills, whereas the Nurse Manager is more involved in team supervision and patient care delivery.

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What are the most commonly searched types of Rn Telehealth jobs? The most popular types of Rn Telehealth jobs are:
What states have the most Director Rn Telehealth jobs? States with the most job openings for Director Rn Telehealth jobs include:
Director Rn Telehealth jobs near you

RN Telehealth Administrator on Call, Remote, PRN

Communicarehealth

Blue Ash, OH • Remote

Part-time

Posted yesterday

Key responsibilities

  • Coordinate with telehealth providers and onsite nursing teams to ensure appropriate patients receive telemedicine services and clinical needs are met.

  • Monitor EMR to triage routine clinical lab requests, imaging results, and notifications that result after hours, maintaining timely documentation of encounters.

  • Answer and triage calls from various telehealth use cases, support technical issues for the telehealth provider team, and connect acutely ill patients with Central Scheduling.

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242


Telehealth Administrator on Call (Registered Nurse), Remote Position

The PHP Telehealth Administrator on Callhas a passion for providing remote administrative, clinical triage, and care coordination support for the PHP Telehealth provider team, as well as seniors and other residents in a variety of healthcare settings that can include, but are not limited to, skilled nursing facilities, assisted living, and independent living communities, etc. They deliver support in a high touch, person-centered care model and collaborate with the interdisciplinary team to ensure that all residents receive the right care at the right time.

PRN Position

Option for 8 hour shift

Option to choose 1 shift for month and stay on shedule

Personalized Health Partners (PHP) is the medical practice arm for the CommuniCare Family of Companies. The Administrator on Call would directly support both the PHP Telehealth provider group as well answering calls for triage from our other telehealth use cases outside of the Skilled Nursing and Assisted living environments. The goal of the Administrator on Call is to support the Telehealth provider team as well as our patients to increase wellness, prevent illness, improve clinical outcomes and focus on customer experience and satisfaction.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

Duties of all PHP Telehealth Administrators on Call

  • Coordinate with telehealth providers to ensure appropriate patients receive telemedicine services.
  • Communicate with onsite nursing teams to ensure all clinical needs are coordinated
  • Oversee provider queue in Never Alone
  • Support technical issues that arise for telehealth provider team
  • Monitor EMR to triage routine clinical lab requests, routine imaging results, notifications, etc. that result after hours.
  • Maintain timely documentation of encounters with facility nurses in the EMR
  • Record information directly into CRM system
  • Connect patients that need to be seen acutely by an in-house provider the next day with Central Scheduling
  • Answer and triage calls from Never Alone use cases outside of the SNF use case
  • Provide health education
  • Provide an excellent customer experience to foster high customer satisfaction/retention
  • Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.
  • Follow all state and federal regulations, guidelines, and laws

Additional duties of PHP Telehealth Administrator on Call

  • Collaborate with telehealth provider group
  • Participation in monthly staff meetings
  • During downtime there may be some additional project related work related to the development of protocols, initial quality review of previous encounters, or projects to be defined as the role evolves.

EDUCATION and QUALIFICATION:

Required:

  • Must have valid RN or LPN license
  • Must be willing to be licensed in the 7 states served (Indiana, Ohio, Maryland, Virginia, West Virginia and Kentucky)
  • Excellent communication and critical thinking skills
  • Good technology aptitude

Preferred Qualifications:

  • Training or clinical experience in geriatrics, primary care/internal medicine and/or ED or urgent care
  • 3+ years clinical experience
  • Be open to professional development through training, obtaining certifications if necessary, and attending team meetings
  • Experience working in a collaborative healthcare setting to drive positive outcomes and achieve goals
  • Training or experience in outpatient primary care setting

Apply