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Director Retention Jobs in Indiana (NOW HIRING)

HR Director

Avon, IN ยท On-site

As our Director of Human Resources, you will drive talent acquisition, employee relations ... retention, training, leadership development, compensation and benefits. * Develop and implement ...

Regional Director

Indianapolis, IN ยท On-site

$200 - $215/hr

Direct TBM's in the acquisition, expansion and retention of targeted business within the assigned geographic area. * Full engagement and cultivation of key accounts and customers by developing and ...

Director of Sales

Indianapolis, IN ยท On-site

$120 - $180/hr

Increase seller bandwidth and effectiveness through direct leadership attention ... Hire, onboard, develop, and retain top sales talent * Lead performance improvement plans and, when ...

District Aquatic Director

Crown Point, IN ยท On-site

$38K - $50K/yr

Recruit, hire, onboard, train, and retain exceptional aquatic staff. * Teach Lifeguard, CPR, and ... Ymca Careers Similar Positions Aquatics Director YMCA of North Central Ohio Regional Aquatics ...

Center Operations Director

Roselawn, IN ยท On-site

$83K - $119K/yr

The Associate Center Operations Director is responsible for center operations, including center ... Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce ...

Center Operations Director

Roselawn, IN ยท On-site

$84 - $119/hr

The Associate Center Operations Director is responsible for center operations, including center ... Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Select, supervise, coach, develop and retains a high caliber of staff. * Develop and nurture a strong working relationship with the campus local board of directors. * Build effective relationships in ...

Showing results 41-60

Director Retention information

See Indiana salary details

$20.2K

$84.1K

$150K

How much do director retention jobs pay per year?

As of Aug 12, 2026, the average yearly pay for director retention in Indiana is $84,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,590.00 and $105,930.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.
What are popular job titles related to Director Retention jobs in Indiana? For Director Retention jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Director Retention jobs? Cities in Indiana with the most Director Retention job openings:

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago


Job description

We are currently seeking a Director of Human Resources join our team. As our Director of Human Resources, you will drive talent acquisition, employee relations, performance management, succession planning, compensation and benefits as well as training programs to continue to position our organization as an employer of choice. In this individual contributor, high impact leadership role, you will manage tactical and strategic deliverables to support organizational growth objectives.
In this role, you will:
  • Provide overall leadership and guidance to the HR function in the areas of talent acquisition, organizational effectiveness, succession planning, retention, training, leadership development, compensation and benefits.
  • Develop and implement strategic plans in support of the achievement of human capital objectives as well as measure, monitor, and report on key performance indicators such as employee retention, employee acquisition cost, resource utilization, and employee net promoter score.
  • Establish and implement HR programs to effectively communicate and foster the organizational mission and strategic vision.
  • Perform comprehensive talent acquisition functions including recruiting, scheduling and coordination, conducting interviews, offer negotiations, and pre-boarding and background check processes.
  • Plan, schedule and conduct employee onboarding and orientation sessions to ensure a positive employee experience.
  • Serve as a strategic business advisor to the executive/senior management team.
  • Develop and implement workforce planning models in alignment with organizational objectives.
  • Maintain human resources systems to meet management information needs.
  • Identify legal requirements and government reporting regulations to ensure organizational policies, procedures, and reporting are in compliance.
  • Facilitate management training focused on interviewing and recruitment, performance reviews, safety, employee investigations, and general HR processes.
  • Advise management in the appropriate resolution of employee relations issues.
  • Facilitate salary administration and the performance review programs to ensure effectiveness, compliance, and equity within organization.
  • Through the partnership of a professional employment organization (PEO), oversee benefit programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.

Education and Experience:
  • Bachelor's degree in a related ield of study.
  • Minimum of seven years of HR experience including significant experience in talent acquisition, training and employee relations.
  • HR certification preferred.
  • Advanced proficiency with HR systems.
  • Intermediate proficiency in Excel.
  • Adept and willing to manage tactical and strategic HR functions.
  • Proven ability to work independently and in cross functional teams within a matrix management structure.
  • Excellent interpersonal skills with ability to communicate and collaborate.
  • Proficiency in interacting within a diverse work and among all levels of leadership to include executives, leadership, and individual contributors.
  • Strong organizational skills and attention to detail and accuracy.
  • Willingness and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment.
  • Possess professional integrity.