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Director Retention Jobs in Indiana (NOW HIRING)

YMCA

Program Director

Crown Point, IN · On-site

$21/hr

The Program Director is responsible for but not limited to: managing program operation, development and growth, participant experience and satisfaction, member and staff retention and safety, staff ...

Lendbuzz

Sales Director - IL, IN

Indianapolis, IN · On-site

A high-performing, accountable field team with strong retention * Scalable, high-intent dealership ... As a Sales Director, you'll play a key role in our growth and impact in the auto finance space.

Lendbuzz

Sales Director - IL, IN

Indianapolis, IN

$400K/yr

A high-performing, accountable field team with strong retention * Scalable, high-intent dealership ... As a Sales Director, you'll play a key role in our growth and impact in the auto finance space.

YMCA

Director Of Wellness

Greensburg, IN · On-site

$42K - $49K/yr

The Director of Wellness at the DSCYMCA is a dynamic leader that shapes a culture of health and ... Develop and evaluate programs to increase member engagement and retention. * Lead initiatives such ...

Clarity Point, LLC

HR Director

Avon, IN

As our Director of Human Resources, you will drive talent acquisition, employee relations ... retention, training, leadership development, compensation and benefits. * Develop and implement ...

Syneos Health, Inc.

Regional Director

Indianapolis, IN · On-site

$200 - $215/hr

Direct TBM's in the acquisition, expansion and retention of targeted business within the assigned geographic area. * Full engagement and cultivation of key accounts and customers by developing and ...

Clarity Point, LLC

HR Director

Avon, IN · On-site

As our Director of Human Resources, you will drive talent acquisition, employee relations ... retention, training, leadership development, compensation and benefits. * Develop and implement ...

Jobtailor

Director of Sales

Indianapolis, IN · On-site

$120 - $180/hr

Increase seller bandwidth and effectiveness through direct leadership attention ... Hire, onboard, develop, and retain top sales talent * Lead performance improvement plans and, when ...

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Showing results 21-40

All JobsRetention JobsDirector Retention JobsDirector Retention Jobs in Indiana

Director Retention information

See Indiana salary details

$20.2K

$84.1K

$150K

How much do director retention jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director retention in Indiana is $84,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,590.00 and $105,930.00 per year, depending on experience, location, and employer.

What does a director retention do?

A Director of Retention is responsible for developing and implementing strategies to retain customers or clients and reduce churn. They analyze customer data, identify reasons for attrition, and work cross-functionally to improve customer satisfaction and loyalty. This role often involves leading a team, setting retention goals, and collaborating with marketing, sales, and product departments to enhance the customer experience. The Director of Retention plays a key part in maximizing long-term value from existing customers and ensuring sustained business growth.

What are the key skills and qualifications needed to thrive as a director retention, and why are they important?

To thrive as a Director of Retention, you need expertise in customer lifecycle management, data analytics, and retention strategy, usually backed by a bachelor's or master's degree in business, marketing, or a related field. Proficiency with CRM platforms, customer segmentation tools, and data visualization software is typically required. Outstanding leadership, communication, and problem-solving skills help you inspire teams and tailor retention initiatives effectively. These competencies are vital to drive customer loyalty, reduce churn, and achieve sustainable business growth.

What is the difference between Director Retention vs HR Manager?

AspectDirector RetentionHR Manager
Primary FocusDeveloping retention strategies and reducing turnover at an organizational levelManaging overall HR functions, including recruitment, employee relations, and compliance
Required CredentialsBachelor's degree, experience in HR or talent management, strong communication skillsBachelor's or master's degree in HR, Business, or related field, HR certifications often preferred
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaborationHR departments, employee engagement activities, policy development

While both roles focus on employee management, the Director Retention specializes in strategies to retain talent and reduce turnover, often working at a strategic level. The HR Manager oversees broader HR functions, including recruitment, compliance, and employee relations, with retention being one component of their responsibilities.

What are the primary challenges a director retention faces when implementing new customer loyalty initiatives?

A Director of Retention often encounters challenges such as aligning cross-functional teams, integrating new technologies with existing systems, and accurately measuring the impact of loyalty programs. Navigating resistance to change, both internally and from customers, is common, as is maintaining personalized engagement at scale. Success in this role requires strong project management skills, the ability to analyze customer data, and effective communication across marketing, product, and customer service teams.
What are popular job titles related to Director Retention jobs in Indiana? For Director Retention jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Retention jobs in Indiana look for? The top searched job categories for Director Retention jobs in Indiana are:
What cities in Indiana are hiring for Director Retention jobs? Cities in Indiana with the most Director Retention job openings:
Director Retention jobs near you

Program Director

YMCA

Crown Point, IN • On-site

$21/hr

Full-time

Re-posted yesterday

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,987 frontline employees who took The Breakroom Quiz

570th of 771 rated non-profit organizations

Job description

Bring the energy! Lead gymnastics, dance, cheer & ninja while supporting sports as well.
Job Description
Pay starting at $21.00 per hour and up based on experience
POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Program Director is responsible for but not limited to: managing program operation, development and growth, participant experience and satisfaction, member and staff retention and safety, staff supervision, onboarding, training, and coaching. As a Youth Experience Director at the Y, you lead an environment that is inviting and serves all.
Qualifications
  • Associate's degree in related field or equivalent is preferred.
  • Minimum 2 years related experience required.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Able to work independently and with minimal supervision. Organized and detail oriented.
  • Adept computer skills in Office 365.
  • Must be able to work flexible hours including evenings, weekend, and holidays.
  • Ability to respond to safety and emergency situations.

Essential Functions
  • Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.
  • Establishes new program activities and expands programs within the community in accordance with strategic and operating plans.
  • Develops and maintains collaborative relationships with community organizations.
  • Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance.
  • Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.
  • Conducts and ensures proper maintenance of relative program equipment. Secures and schedules program facilities.
  • Provides customer-obsessed service to all team members, members, and program participants.
  • Develop committed relationships. Share knowledge of programs, events and resources with members and participants throughout the facility and within the community when representing the YMCA.
  • Conducts and schedules program classes.
  • Assists in the marketing and distribution of program information.
  • Develops and monitors program budget to meet fiscal objectives.
  • Assists in YMCA fundraising activities and special events.
  • Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in a timely manner.
  • Assists with cabinet meetings.
  • Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.
  • Performs other duties as assigned.

Ymca Careers
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