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Director Retail Operations Jobs in Utah (NOW HIRING)

HomeBuilt

Director, Retail Stores

Orem, UT · On-site

Overview Description The Director, Retail Stores serves as the senior operational leader for the Utah Valley market, responsible for the performance, profitability, culture, and growth of multiple ...

GWC Capital

Director, Retail Stores

Orem, UT · On-site

$110 - $160/hr

Market & Operational Leadership * Lead multiple HomeBuilt store locations in the Utah Valley market, including direct supervision and development of General Managers * * Oversee a designated home ...

Doist

Director of Commercial Operations

Salt Lake City, UT · On-site

$140 - $200/hr

Retail Operations Oversee Lola's emerging retail channel -- providing strategic direction, SOP governance, and escalation support to the Retail Operations Manager. Partner with the Director of Retail ...

Trove Brands

Amazon Operations Specialist

Lehi, UT · On-site

Own day-to-day operations within Amazon Vendor Central across EMEA and Australia, including ... direct ownership of assigned accounts across international retail and distribution channels ...

Trove Brands

Amazon Operations Specialist

Lehi, UT · On-site

Own day-to-day operations within Amazon Vendor Central across EMEA and Australia, including ... direct ownership of assigned accounts across international retail and distribution channels ...

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All JobsRetail Operations JobsDirector Retail Operations JobsDirector Retail Operations Jobs in Utah

Director Retail Operations information

See Utah salary details

$20.5K

$92.5K

$168.4K

How much do director retail operations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director retail operations in Utah is $92,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a director of retail operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a director of retail operations?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What are the main challenges a director of retail operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the most commonly searched types of Retail Operations jobs in Utah?

The most popular types of Retail Operations jobs in Utah are:

What are popular job titles related to Director Retail Operations jobs in Utah?

For Director Retail Operations jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Director Retail Operations jobs in Utah look for?

The top searched job categories for Director Retail Operations jobs in Utah are:

Director Retail Operations jobs near you
Infographic showing various Director Retail Operations job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,507 per year, or $44.5 per hour.

Director, Retail Stores

HomeBuilt

Orem, UT • On-site

Full-time

Posted 27 days ago

Job description

Overview
Description
The Director, Retail Stores serves as the senior operational leader for the Utah Valley market, responsible for the performance, profitability, culture, and growth of multiple HomeBuilt retail locations while maintaining executive oversight of a designated home store. This role acts as the business owner for the market, leading General Managers, driving financial results, developing future leaders, and ensuring consistent, high-quality customer experience across all locations.
The Director, Retail Stores partners closely with company leadership to execute growth strategies, strengthen organizational capability, and ensure operational excellence.
Job Responsibilities
  • Market & Operational Leadership
    • Lead multiple HomeBuilt store locations in the Utah Valley market, including direct supervision and development of General Managers
    • Oversee a designated home store, ensuring strong operational execution and team performance
    • Drive sales growth, profitability, customer satisfaction, and operational consistency across all locations
    • Ensure compliance with company policies, procedures, and brand standards
    • Lead operational readiness and staffing for new store openings and market expansion
  • Financial & Business Ownership
    • Own market and store financial performance, including revenue, profitability, expenses, and margins
    • Decide on resource allocation, staffing investments, and operational priorities
  • People Leadership
    • Oversee hiring, onboarding, performance management, employee relations, and workforce planning across the market
    • Serve as key decision-maker on leadership hiring and employment decisions in partnership with HR
    • Coach and develop General Managers through feedback, performance reviews, and development planning
    • Build a leadership pipeline through succession planning and internal talent development
    • Foster a culture of accountability, engagement, teamwork, and continuous improvement
  • Customer, Community & Safety Leadership
    • Deliver an exceptional, consistent customer experience across all locations
    • Represent HomeBuilt in the community by building relationships with customers and local organizations
    • Promote and enforce a culture of safety, compliance, and risk management across the market

Knowledge, Skills, and Abilities
  • Operational audit standards and multi-unit compliance requirements
  • Financial acumen, including budgeting, margin management, and expense control
  • Employee relations and organizational change practices
  • Customer experience measurement, including satisfaction and NPS
  • Safety standards, risk management, and incident reduction
  • Home improvement, homebuilding, or building materials operations (preferred)
  • Analytical and data-driven decision making
  • Communication and stakeholder management across all levels
  • Conflict resolution and problem solving
  • Change management and leading organizational transitions
  • Translate strategy into operational execution with a business ownership mindset

Education and Certificates
  • Bachelor's degree in Business, Management, Finance, HR, or related field preferred; equivalent leadership experience considered
  • 7+ years of progressive leadership in retail, building materials, trades, or construction-related industries
  • 5+ years of multi-unit leadership with responsibility for business performance and direct oversight of managers
  • Proven experience managing a business unit, district, or market

Physical Requirements
  • Stand and walk across store locations for extended periods during site visits
  • Travel regularly between store locations within the market
  • Lift and carry up to 25 pounds regularly and up to 50 pounds occasionally
  • Bend, reach, and move product as needed
  • Work in store, warehouse, and outdoor conditions as needed
  • Use a computer and phone for administrative and reporting work

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