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Director Retail Operations Jobs in Quebec (NOW HIRING)

... team, and assume direct responsibility when the manager is not present * You'll work ... Proficiency in retail operations and systems (Point of Sale, Microsoft Office, SharePoint, and ...

... team, and assume direct responsibility when the manager is not present * You'll work ... Proficiency in retail operations and systems (Point of Sale, Microsoft Office, SharePoint, and ...

Let us describe the challenge we offer As a Regional Operations Manager you will be responsible for ... retail environments * Ability to lead, coach, and drive alignment without direct authority * Data ...

Reporting to the Director, the role designs and deploys readiness tools, frameworks, and enablement mechanisms specific to the store perimeter, ensuring effective execution by Retail Operations. Key ...

CA$21.62 - CA$29.72/hr

Ensure accurate information is collected to help direct the KeepStock implementation process ... High School Diploma/GED * 3+ years experience in customer service/selling (i.e., Retail / telephone ...

CA$21.62 - CA$29.72/hr

Ensure accurate information is collected to help direct the KeepStock implementation process ... High School Diploma/GED * 3+ years experience in customer service/selling (i.e., Retail / telephone ...

Profile & Experience Senior leadership experience in large-scale retail or multi-site operations ... Excellent executive presence and ability to influence without direct authority. Bilingual (French ...

Senior leadership experience in large-scale retail or multi-site operations. * Experience leading ... Excellent executive presence and ability to influence without direct authority. * Bilingual (French ...

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Showing results 1-20

Director Retail Operations information

See Quebec salary details

$91K

$139.5K

$168K

How much do director retail operations jobs pay per year?

As of Jun 14, 2026, the average yearly pay for director retail operations in Quebec is $139,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,000.00 and $159,000.00 per year, depending on experience, location, and employer.

What does a Director of Retail Operations do?

A Director of Retail Operations oversees the daily operations and overall performance of retail stores within an organization. They are responsible for setting sales goals, developing strategies to improve store efficiency, managing budgets, and ensuring high levels of customer satisfaction. This role often involves supervising store managers, analyzing market trends, and implementing company policies across multiple locations. Directors of Retail Operations play a key role in driving business growth and maintaining brand consistency.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need in-depth knowledge of retail management, inventory control, and business strategy, typically supported by a bachelor’s degree in business or a related field and several years of retail leadership experience. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) platforms, and data analytics tools is essential for optimizing operations. Exceptional leadership, communication, and problem-solving skills help drive team performance and manage change effectively. These competencies are vital for achieving sales targets, ensuring operational efficiency, and maintaining a positive customer experience across multiple retail locations.

What is the difference between Director Retail Operations vs Retail Store Manager?

AspectDirector Retail OperationsRetail Store Manager
ResponsibilitiesOversees multiple stores, develops strategies, manages regional teamsManages daily store operations, staff, and sales at a single location
Required CredentialsBachelor's degree, experience in retail management, leadership skillsHigh school diploma or equivalent, retail management experience often preferred
Work EnvironmentCorporate offices, regional meetings, travel between storesOn-site at individual retail stores
Industry UsageCommon in large retail chains and corporationsCommon in all retail store settings, from small to large chains

The main difference between a Director Retail Operations and a Retail Store Manager lies in scope and responsibilities. The Director oversees multiple stores and develops strategic initiatives, while the Store Manager focuses on daily store operations and staff management. Both roles require retail experience, but the Director position typically demands more leadership and strategic planning skills.

What are the main challenges a Director of Retail Operations typically faces when managing multiple store locations?

A Director of Retail Operations often encounters challenges such as maintaining consistent customer experiences, ensuring operational efficiency, and adapting quickly to market trends across various locations. Balancing corporate goals with the unique needs of each store requires strong communication and effective delegation skills. Additionally, overseeing staff training and performance, managing supply chain logistics, and implementing new technologies are common responsibilities that demand strategic planning and problem-solving abilities.
What are the most commonly searched types of Retail Operations jobs in Quebec? The most popular types of Retail Operations jobs in Quebec are:
What are popular job titles related to Director Retail Operations jobs in Quebec? For Director Retail Operations jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Director Retail Operations jobs in Quebec look for? The top searched job categories for Director Retail Operations jobs in Quebec are:
Infographic showing various Director Retail Operations job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $139,500 per year, or $67.1 per hour.
Beauty Advisor (Part-Time), Holt Renfrew Ogilvy- Charlotte Tilbury

Beauty Advisor (Part-Time), Holt Renfrew Ogilvy- Charlotte Tilbury

Charlotte Tilbury

Montreal, QC

Full-time

Posted 5 days ago


Job description

Beauty Advisor Job Description

OVERALL PURPOSE OF THE ROLE: An ambassador for the Charlotte Tilbury brand, the Beauty Advisor will reflect the brand values and customer base. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers.

MAIN DUTIES AND RESPONSIBILITIES:

  • Sales
  • Drive financial results in store to meet and exceed plan. Including Key Performance Indicators (KPI's) - examples; Average Unit Sales (AUS) and Items Per Transaction (IPT)
  • Communicate and manage agreed goals.
  • Responsible for being specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines.
  • Customer Service
  • Manage customer queries, through the use of sound judgement and achieving positive outcomes
  • Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
  • Take every opportunity to extend exceptional customer service beyond the in-store experience.
  • Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff.
  • Determine individual and team sales targets to meet and exceed plan
  • Analyze business performance and proactively plan strategy within day-to-day business and events.
  • Consistently promote the Tilbury Touch to the team and customers.
  • Lead by example always to promote the Tilbury Touch and exceptional customer service
  • Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
  • Ensure that the counter is 'customer ready' from open to close of business
  • Maintain the required inventory levels and accurate stock files
  • Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
  • Maintain technology on counter
  • Raise operational issues for resolution in a timely manner
  • Store and Retail Partner Relationships
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
  • Schedule team to optimize coverage according to customer flow
  • Maintain excellent counter hygiene standards
  • Maintain the store standards and policies at all times

Requirements

Fluent in both French and English