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Director Restaurant Operations Jobs in Wisconsin

Chick-fil-A Director

Glendale, WI · On-site

$22 - $26/hr

... other senior directors and the Owner/Operator as to what is happening in their scope of ... Support and influence the restaurant's overall operational and financial goals. Work flexible work ...

Chick-fil-A Director

Milwaukee, WI · On-site

$22 - $26/hr

... the restaurant's overall operational and financial goals. · Work flexible work schedules to ... your Director on Duty shifts. · Participate in Safe Daily Critical(s), ERQAs, and Equipment ...

Director

Menomonee Falls, WI · On-site

$22 - $24/hr

Director Chick-fil-A Menomonee Falls is seeking a passionate, engaged, and enthusiastic leader to ... Support and influence the restaurant's overall operational and financial goals. Work flexible work ...

Salaried Restaurant Manager

Plover, WI · On-site

$36K - $44K/yr

Direct Deposit * Referral Bonus * Tenure Recognition * Holiday Pay (Thanksgiving & Christmas ... Operational Management: * Oversee day-to-day restaurant operations, ensuring the restaurant is ...

You will lead restaurant operations during scheduled shifts and support training for all new hires ... You will lead by example, focus on directing the squad, and deliver the best possible MOD ...

You will lead restaurant operations during scheduled shifts and support training for all new hires ... You will lead by example, focus on directing the squad, and deliver the best possible MOD ...

Director of Talent

Green Bay, WI · On-site

$40K - $50K/yr

When not working in the restaurant/operations, the mission of the Director of Talent is to fill the organization with outstanding talent at every level. The overall standard is to have over 75% high ...

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Director Restaurant Operations information

See Wisconsin salary details

$34.3K

$108.7K

$181.2K

How much do director restaurant operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director restaurant operations in Wisconsin is $108,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $136,800.00 per year, depending on experience, location, and employer.

What are some of the common challenges faced by a director restaurant operations, and how are they typically addressed?

A Director of Restaurant Operations often faces challenges such as maintaining consistent quality across multiple locations, managing labor costs, and adapting to shifting customer preferences. To address these, directors implement standardized operating procedures, invest in staff training, and use data analytics to monitor performance and spot trends. Regular communication with location managers and fostering a culture of accountability are also key strategies for overcoming these challenges and ensuring operational excellence.

What are the key skills and qualifications needed to thrive as a director restaurant operations?

To excel as a Director of Restaurant Operations, you need extensive experience in restaurant management, a strong understanding of food safety regulations, and a relevant degree in hospitality or business. Familiarity with POS systems, inventory management software, and financial analysis tools is typically required. Exceptional leadership, strategic thinking, and communication skills help you guide teams and drive operational excellence. These abilities are crucial for optimizing efficiency, ensuring compliance, and achieving profitability across multiple restaurant locations.

What does a director restaurant operations do?

A Director of Restaurant Operations oversees the daily operations and strategic direction of multiple restaurant locations within a company or franchise. Their responsibilities include managing budgets, ensuring compliance with health and safety regulations, optimizing operational efficiency, and leading teams to meet sales and profitability targets. They also work on staff training, customer satisfaction, and implementing company policies across all restaurants under their supervision. This role requires strong leadership, organizational, and communication skills, as well as substantial experience in the food service industry.

What is the difference between Director Restaurant Operations vs Restaurant General Manager?

AspectDirector Restaurant OperationsRestaurant General Manager
Primary FocusOversees multiple restaurant locations, strategic planning, and overall brand performanceManages daily operations of a single restaurant, staff, and customer service
Required CredentialsExperience in multi-unit management, leadership skills, industry knowledgeExperience in restaurant management, customer service, team leadership
Work EnvironmentCorporate offices, multi-location oversightOn-site at individual restaurant
Scope of ResponsibilityHigh-level strategic decisions, brand growth, financial performanceOperational efficiency, staff management, customer satisfaction

The main difference between a Director Restaurant Operations and a Restaurant General Manager is the scope of responsibility. The Director oversees multiple locations and focuses on strategic growth, while the General Manager manages daily operations of a single restaurant. Both roles require industry experience, but the Director's role is more strategic and broad in scope.

What are the most commonly searched types of Restaurant Operations jobs in Wisconsin? The most popular types of Restaurant Operations jobs in Wisconsin are:
What cities in Wisconsin are hiring for Director Restaurant Operations jobs? Cities in Wisconsin with the most Director Restaurant Operations job openings:
Infographic showing various Director Restaurant Operations job openings in Wisconsin as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,687 per year, or $52.3 per hour.

Restaurant Operations Manager

Potawatomi Casino Hotel

Milwaukee, WI • On-site

$54K - $67K/yr

Full-time

Re-posted 11 days ago


Potawatomi Casino & Hotel rating

7.3

Company rating: 7.3 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

53rd of 162 rated casinos


Job description

Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our Restaurant guests are happy with our service? As a Restaurant Operations Manager, you will lead by identifying and managing work to Food and Beverage Front of House team members, demonstrate top notch leadership skills, and ensure guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
  1. *Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training direct report team members; scheduling and motivating direct report team members; planning, assigning, and directing work; appraising performance; coaching and disciplining direct report team members up to and including termination; addressing complaints; and resolving problems.
  2. *Manage and oversee all assigned Food & Beverage (F&B) venues efficiently and effectively within the fiscal and operational guidelines of the venue.
  3. *Work with the Senior Restaurant Operations Manager and venue management to develop, implement, and/or maintain effective strategies that improve operational efficiency and determine objectives for future growth by having a thorough understanding of each restaurant's operations and key performance indicators.
  4. *Provide leadership, direction, and support to assigned F&B venues, including but not limited to improving daily operations, establishing standards, monitoring performance, training outlet managers, and meeting with vendors.
  5. *Oversee the annual budget development process for each assigned venue, with support from the F&B Cost Controller.
  6. *Analyze and evaluate financial reports, and make adjustments accordingly to achieve set financial plan. Create and distribute monthly reports summarizing venue results and improvement plans.
  7. *Execute programs which improve guest service, team building, team efficiency, and team member morale.
  8. *Responsible for the accuracy and thoroughness of department records and reports.
  9. *Assist venue management to maintain proper cost controls including but not limited to food and beverage costs, labor productivity, and other costs of goods.
  10. *Maintain an active marketing and promotion schedule to drive revenue and covers in the venues for the F&B Department.
  11. Act as administrator, operator, and liaison for F&B computer applications and information systems.
  12. Stay current in F&B industry trends, changes, products, technology, and competition.
  13. Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, and regulations.
  14. Perform other duties as assigned.

Job Qualifications
  1. A Bachelor's degree and 6 years of progressively responsible, related experience are required. If no degree, 9 years of progressively responsible, related experience is required. Experience in an organization of similar size is required.
  2. Three years of managerial experience is required.
  3. The ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days.
  4. Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Experience with scheduling and labor productivity software, Kronos preferred. Experience with point-of-sale (POS) systems required, InfoGenesis preferred. Experience with procurement and inventory management systems, Red Rock preferred.
  5. The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
  6. The ability to maintain discretion in handling confidential information.
  7. The ability to interact with and understand the interests of stakeholders at all levels, as well as the impact of those interests on PH&C and its goals. The ability to communicate effectively before groups of guests or team members of the organization.
  8. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  9. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally, with or without assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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