Job Summary:
NEOGOV is associated with Bellevue College, a vibrant, student-centered institution dedicated to fostering an inclusive workplace. The Assistant Director of Institutional Effectiveness provides leadership for student success analytics and institutional research operations, aiming to enhance equitable student success and operational clarity through data-informed strategies.
Responsibilities:
• Provide leadership for institutional research, analytics, and reporting practices that support planning, accreditation, and data-informed decision-making across the college.
• Oversee development and maintenance of institutional dashboards, reports, and analytic tools to ensure accuracy, consistency, and accessibility.
• Coordinate cross-functional analytic projects that support strategic planning, program review, and institutional performance monitoring.
• Provide leadership for campus education, consultation, and capacity-building related to institutional data, dashboards, and analytic tools.
• Lead and coordinate training sessions, workshops, and consultations for faculty, staff, and departments on the effective use of data dashboards, reports, and metrics to support planning, assessment, and continuous improvement.
• Consult with departments and units on the development, interpretation, and tracking of appropriate metrics aligned with institutional priorities, equity goals, and strategic initiatives.
• Translate complex data into clear, actionable insights for diverse internal audiences.
• Provide supervision and operational leadership for assigned Institutional Effectiveness staff, ensuring high-quality work, effective collaboration, and sustainable workload management.
• Supervise professional staff, including assignment of work, performance management, coaching, and professional development.
• Set priorities, timelines, and quality standards for analytic and research work in alignment with institutional needs.
• Foster a collaborative, service-oriented team culture that emphasizes accountability, equity, and continuous improvement.
• Support workforce stability and capacity by aligning staff skills, roles, and workflows with evolving institutional priorities.
• Support accreditation, institutional planning, and continuous improvement efforts through coordinated data analysis, evidence development, and cross-functional alignment.
• Support the Executive Director in NWCCU accreditation activities, including evidence preparation, data validation, and reporting.
• Coordinate analytic support for strategic planning, goal monitoring, and institutional effectiveness reporting.
• Ensure alignment between institutional metrics, planning frameworks, and reporting requirements.
• Act with delegated authority on behalf of the Executive Director as assigned to ensure continuity of institutional effectiveness operations.
• Provide leadership service and institutional representation through participation in Academic Affairs and college wide committees, councils, and strategic initiatives that advance institutional priorities.
• Serve on Academic Affairs leadership teams, councils, and committees to support alignment between institutional effectiveness work and academic strategy.
• Represent Institutional Effectiveness, Research & Analytics in cross-divisional planning, coordination, and decision-making forums.
• Contribute institutional effectiveness expertise to strategic initiatives, task forces, and time-bound projects aligned with the Be Bold Strategic Plan.
• Perform other duties as assigned that are consistent with the scope, level, and responsibilities of the position.
Qualifications:
Required:
• Bachelor's degree from an accredited institution in higher education, social sciences, public policy, data analytics, institutional research, or a related field. A combination of relevant education and progressively responsible professional experience may substitute for the degree requirement on a year-for-year basis.
• Five (5) years of progressively responsible professional experience in institutional research, student success analytics, institutional effectiveness, planning, or a closely related area within higher education or a comparably complex organization.
• Demonstrated experience leading or coordinating complex analytic or research work, including responsibility for prioritization, quality control, and cross-functional collaboration.
• Demonstrated experience using data to support student success, equity-focused improvement, strategic planning, or continuous improvement initiatives.
• Experience working collaboratively with stakeholders across Academic Affairs, Student Affairs, and/or administrative units to inform decision-making and institutional priorities.
• Demonstrated ability to communicate complex data, analyses, and findings clearly to diverse audiences, including senior leaders, faculty, and staff.
• Demonstrated commitment to equity, student success, and institutional effectiveness, consistent with evidence-informed improvement frameworks (e.g., Achieving the Dream or comparable models).
Preferred:
• Master's degree in higher education, public administration, social science, data analytics, or a related field. A combination of relevant education and progressively responsible professional experience may substitute for the degree requirement on a year-for-year basis.
• Experience providing supervision, lead responsibility, or functional leadership for professional staff, project teams, or cross-functional work groups.
• Experience supporting or leading Achieving the Dream (ATD), guided pathways, student success initiatives, or similar institutional change efforts.
• Experience supporting accreditation, strategic planning, program review, or institutional reporting, including preparation of data or evidence for external or internal review.
• Experience with higher education data systems and analytic tools such as ctcLink/PeopleSoft, SQL, Tableau, Power BI, or comparable platforms.
• Familiarity with the Washington State community and technical college system or a similarly complex public higher education environment.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.