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Director Quality Jobs in Springfield, MA (NOW HIRING)

HEICO

Quality Manager

East Windsor, CT · On-site

... directing and advising all personnel involved in the repair and shipment of product are suitably ... Conduct internal quality audits and audits of suppliers * Investigate customer complaints and ...

HEICO

Quality Manager

East Windsor, CT · On-site

... directing and advising all personnel involved in the repair and shipment of product are suitably ... Conduct internal quality audits and audits of suppliers * Investigate customer complaints and ...

Heico

Quality Manager

East Windsor, CT

... directing and advising all personnel involved in the repair and shipment of product are suitably ... Conduct internal quality audits and audits of suppliers * Investigate customer complaints and ...

Projects Inc

Quality Inspector

Glastonbury, CT · On-site

Job Type Full-time Description Position Summary Projects Inc. is seeking a Quality Inspector to ... directed to provide a urine specimen. Collected specimens will be sent to a federally certified ...

TAD PGS, Inc.

Quality Inspector

East Granby, CT

We have an outstanding career opportunity for a Quality Inspector to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Quality Inspector

East Granby, CT · On-site

We have an outstanding career opportunity for a Quality Inspector to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

Quest Global

Quality Associate

East Hartford, CT

$23 - $27/hr

Provide status updates on project objectives to Reporting Supervisor and / or Project Leader What You Will Bring: * 2-4 years of direct experience performing Quality, Manufacturing, or Supply Chain ...

Quest Global

Quality Associate

East Hartford, CT

$23 - $27/hr

Provide status updates on project objectives to Reporting Supervisor and / or Project Leader What You Will Bring: * 2-4 years of direct experience performing Quality, Manufacturing, or Supply Chain ...

Quest Global

Quality Associate

East Hartford, CT · On-site

$23 - $27/hr

Provide status updates on project objectives to Reporting Supervisor and / or Project Leader What You Will Bring: * 2-4 years of direct experience performing Quality, Manufacturing, or Supply Chain ...

Rotating Machinery Svcs Inc

Quality Manager

Chicopee, MA · On-site

$110K - $120K/yr

Rotating Machinery Services Quality Manager Shop Environment Chicopee, MA - Exempt - Full Time ON-SITE HIRING EVENT AUGUST 12th and 13th from 8am - 6pm. Walk-in and see us! 1310 Sheridan St ...

Rotating Machinery Svcs Inc

Quality Manager

Chicopee, MA · On-site

$110K - $120K/yr

Rotating Machinery Services Quality Manager Shop Environment Chicopee, MA - Exempt - Full Time ON-SITE HIRING EVENT AUGUST 12th and 13th from 8am - 6pm. Walk-in and see us! 1310 Sheridan St ...

Valence

Quality Manager

West Springfield, MA · On-site

$90K - $110K/yr

• Quality System Improvement: Improve the company's Quality performance by facilitating a transition from a reactive quality system relying on inspection to a proactive type of quality system that ...

Cadrex Agawam

Supervisor - Quality

Agawam, MA · On-site

$96K - $115K/yr

Your expertise in quality management systems, process audits, and team leadership will enable you to drive the highest standards of quality, reliability, and customer satisfaction. By leading a team ...

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All JobsQuality JobsDirector Quality JobsDirector Quality Jobs in Springfield, MA

Director Quality information

See Springfield, MA salary details

$30.9K

$125.2K

$212.8K

How much do director quality jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director quality in Springfield, MA is $125,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a director of quality do?

A Director of Quality oversees the quality assurance and quality control processes within an organization to ensure that products or services meet established standards and regulatory requirements. They develop and implement quality management systems, lead teams responsible for inspections and audits, and work closely with other departments to promote continuous improvement. The Director of Quality also analyzes quality data, manages compliance with industry regulations, and often interacts with customers or external auditors to address quality concerns.

What are the key skills and qualifications needed to thrive as a director of quality, and why are they important?

To succeed as a Director of Quality, you need extensive knowledge in quality management systems, regulatory compliance, and process improvement, often supported by a bachelor's or master's degree in a relevant field. Familiarity with tools such as Six Sigma, ISO standards, and quality auditing software, along with certifications like CQE or Six Sigma Black Belt, is typical. Exceptional leadership, analytical thinking, and effective communication are critical soft skills for driving quality initiatives and leading cross-functional teams. These competencies ensure organizational standards are upheld, continuous improvement is achieved, and regulatory risks are minimized.

What is the difference between Director Quality vs Quality Manager?

AspectDirector QualityQuality Manager
CredentialsBachelor's or Master’s in Quality Management, Engineering, or related field; certifications like ASQ CQE or CQABachelor's in Quality, Engineering, or related; certifications like ASQ CQE or CQA often preferred
Work EnvironmentStrategic leadership in quality initiatives, overseeing multiple departments or sitesOperational focus, managing daily quality processes and teams
Employer & Industry UsageUsed in manufacturing, healthcare, aerospace, and industries with complex quality systemsCommon in manufacturing, production, and service industries

The main difference between a Director Quality and a Quality Manager lies in their scope and strategic focus. The Director Quality typically oversees the entire quality program at a higher level, setting policies and long-term goals, while the Quality Manager handles daily operations and implements quality procedures. Both roles require similar credentials and certifications, but their responsibilities and strategic influence differ significantly.

How does a director of quality typically collaborate with cross-functional teams to drive continuous improvement initiatives?

A Director of Quality plays a key role in partnering with departments such as manufacturing, engineering, supply chain, and regulatory affairs to identify and resolve process inefficiencies and ensure compliance with quality standards. They often lead cross-functional meetings, facilitate root cause analyses, and champion a culture of continuous improvement by implementing best practices and quality tools like Six Sigma or Lean methodologies. Effective communication and the ability to influence stakeholders at all levels are essential, as the Director of Quality ensures that all departments are aligned with organizational quality goals and regulatory requirements.
What are the most commonly searched types of Quality jobs in Springfield, MA? The most popular types of Quality jobs in Springfield, MA are:
What job categories do people searching Director Quality jobs in Springfield, MA look for? The top searched job categories for Director Quality jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Director Quality jobs? Cities near Springfield, MA with the most Director Quality job openings:
Director Quality jobs near you
Infographic showing various Director Quality job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $125,161 per year, or $60.2 per hour.

Quality Manager

HEICO

East Windsor, CT • On-site

Full-time

Re-posted 10 days ago

Job description

Overview of the Position:
Primarily responsible for ensuring that the quality of the product meets the clients or consumers specifications and demands; maintaining compliance with all relevant regulatory bodies for repair and overhaul services rendered; directing and advising all personnel involved in the repair and shipment of product are suitably qualified and experienced in the appropriate processes; and carrying out with the authority to carry out all assigned tasks.
Essential Duties and Responsibilities:
  • Provide production co-ordination and planning, including scheduling, to ensure customer turn time objectives are achieved
  • Maintain compliance with EASA145, FAR145, CAAC 145 and customer approvals
  • Obtain and maintain AS9110 accreditation
  • Serve as a liaison with regulatory authorities, customers and external auditors
  • Ensure that QMS processes and procedures meet the requirement of statutory system
  • Approve all QMS documentation and all new equipment and tooling that directly effects product quality
  • Train personnel on Quality and Operator processes and procedures
  • Conduct internal quality audits and audits of suppliers
  • Investigate customer complaints and internal non-conformances
  • Track warranty, auditing, and customer feedback to improve process integrity
  • Manage the tool and test equipment calibration system
  • Ensure Quality manuals are current and compliant
  • Ensure Training manuals and records are current and compliant
  • Inspect product, processes, and metrics to find opportunities to improve quality
  • Manage quality compliance and improvement programs
  • Responsible for document control and gage calibration systems
  • Ensure regulatory requirements and reports are maintained and are in compliance
  • Assist in benchmarking best practices across the company so that successes, failures and obstacles can be identified, communicated and leveraged across departments and the site
  • Ensure that shop floor procedures, documentation and manuals are kept up to date.
  • Work in accordance with the attached competencies as agreed by yourself and the General Manager
  • Must be mentally coherent and free from the influence of drugs (either illegal or legally prescribed drugs that may cause impairment) while performing in the capacity of "safety-sensitive" duties/operations per FAA regulations
  • Perform additional duties and tasks as assigned
  • Ensure adherence to Safety Rules and Regulations
  • Ensure high levels of housekeeping are maintained within work area
  • Ensure work is carried out in accordance with QHSE policy
  • Commitment to Company Values

Other Knowledge, Skills, and Abilities:
  • Knowledge of company's policies and procedures
  • Knowledge of the requirements of JAR145 & FAR145
  • Knowledge in an aviation component or accessories environment
  • Strong knowledge of ISO9001/2000; AS9110 Quality Systems
  • Strong knowledge of mechanical component overhaul or manufacture, in a highly regulated environment
  • Knowledge of internal and third-party auditing
  • Knowledge of computer software (MS Office / spreadsheets / internet websites / PowerPoint / Outlook / MS Project & Access)
  • Skilled in operating computers and office equipment (fax machines, copiers, phone systems)
  • Skilled in basic data entry
  • Skilled in management and supervising
  • Skilled in analyzing and solving problems
  • Skilled in paying attention to detail
  • Skilled in oral and written communication (English)
  • Ability to work with confidential information
  • Ability to lead and conduct audits
  • Ability to address and solve issues
  • Ability to be proactive
  • Ability to manage multiple priorities
  • Ability to read, write, speak and understand English per FAA Regulations
  • Ability to communicate effectively (both written and oral)
  • Ability to follow written and oral instructions
  • Ability to process data into useful information
  • Ability to navigate internet
  • Ability to think and concentrate for long periods of time
  • Ability to organize workload to meet deadlines
  • Ability to perform mathematical calculations related to job function
  • Ability to work in a team environment
  • Ability to be flexible with work schedule
  • Ability to learn tasks required to perform the job

Education / Experience Requirements:
BS Degree in quality management or other related field preferred. Minimum three (3) years' experience in a Quality management position preferably in a repair station environment.
Other Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situ.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands and Work Environment:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.
  • Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 50 pounds.
  • Is regularly required to sit and use hands to finger, handle, or feel.
  • Is frequently required to talk or listen.
  • Works in moderate noise levels
  • Travel up to 10%

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