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Director Property Operations information

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$34K

$107.7K

$179.5K

How much do director property operations jobs pay per year?

As of Jun 24, 2026, the average yearly pay for director property operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How much does a director of operations make in real estate?

A director of property operations in real estate typically earns between $80,000 and $150,000 annually, depending on the size of the portfolio, location, and level of experience. They oversee property management teams, optimize operational efficiency, and often require strong leadership and industry certifications.

What are the 4 P's of property management?

The 4 P's of property management are Property, Price, Promotion, and Place. These elements help property managers, including those in director roles, develop effective strategies for leasing, maintaining, and marketing properties to ensure operational success.

What is the highest paying job in property management?

The highest paying roles in property management are often executive positions such as Vice President of Property Operations or Chief Operating Officer, which oversee large portfolios and strategic planning. These roles typically require extensive experience, strong leadership skills, and industry certifications, and they can offer six-figure salaries depending on the size and scope of the organization.

What does a Director of Property Operations do?

A Director of Property Operations oversees the daily management and maintenance of a property or portfolio of properties, ensuring that operations run efficiently and in compliance with company standards. Their responsibilities typically include supervising property staff, managing budgets, coordinating maintenance activities, ensuring tenant satisfaction, and implementing safety and regulatory policies. They play a key role in optimizing operational processes to maximize property value and profitability, often serving as the main point of contact between property owners, tenants, and service vendors.

What are some common challenges faced by a Director of Property Operations, and how can they be effectively managed?

A Director of Property Operations often faces challenges such as balancing maintenance demands with budget constraints, ensuring compliance with safety regulations, and managing tenant or guest expectations. Effective management involves proactive planning, clear communication with property staff, and leveraging technology for maintenance tracking. Building strong relationships with vendors and fostering a collaborative team environment also help address issues quickly and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a Director of Property Operations, and why are they important?

To thrive as a Director of Property Operations, you need extensive experience in property management, facilities oversight, budgeting, and a relevant degree—often in business administration, real estate, or a related field. Familiarity with property management software (such as Yardi or MRI), building systems, and regulatory compliance certifications like CPM (Certified Property Manager) are typically expected. Strong leadership, problem-solving, and communication skills help drive team performance and foster positive tenant relationships. These skills and qualifications are vital to ensure efficient operations, maximize asset value, and maintain tenant satisfaction.

What is a director of property operations?

A director of property operations is a senior management professional responsible for overseeing the daily functions of real estate properties, including maintenance, leasing, and financial performance. They develop strategies to improve property value, ensure compliance, and lead teams, often requiring experience in property management and relevant certifications. The role typically involves managing budgets, implementing operational policies, and coordinating with stakeholders.
What cities are hiring for Director Property Operations jobs? Cities with the most Director Property Operations job openings:
What are the most commonly searched types of Property Operations jobs? The most popular types of Property Operations jobs are:
What states have the most Director Property Operations jobs? States with the most job openings for Director Property Operations jobs include:
Senior Director, Property & Operations Analytics

Senior Director, Property & Operations Analytics

Marriott

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,146 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels


Job description

Position Overview

The Senior Director, Property & Operations Analytics is a key leader within Marriott's Enterprise Data, Analytics & AI (D&AI) organization, responsible for elevating analytics, measurement practices, and decision support across the end to end property and hotel operations lifecycle. This role partners closely with Global Operations, Brand & Lodging Product, Quality, Owner & Franchise Services and Continent teams to drive performance, improve guest experience, and inform enterprise and owner decisions.
This leader owns analytics that support hotels and above property leaders across on property execution, quality and standards, renovation and compliance, service delivery, labor and cost efficiency, and operational performance. A core expectation is to bring innovation - introducing modern measurement approaches, strengthening experimentation and pilot measurement, and continuously raising the analytical maturity of the Property & Operations analytics portfolio.
As an Analytics Guild Leader in the D&AI operating model, the role leads multiple agile pods, sets standards across Operations Analytics, and ensures end to end progress on enterprise priorities, data debt reduction, and flagship initiatives such as ITR Drivers, hotel decisioning tools (e.g., QPower), and the evolution of guest satisfaction measurement.
 

Key Duties & Responsibilities
 

1. Strategic & Innovative Leadership - Property & Operations
Define and execute the analytics vision for Property & Operations in alignment with enterprise priorities and D&AI strategy.
Introduce innovative measurement practices, frameworks, and analytical approaches that elevate how Global Operations decisions are informed.
Act as a thought leader on how property condition, service execution, staffing, and operational trade offs influence guest experience, brand health, and owner value.
 

2. Measurement & Decision Support
Own measurement strategy for operations pilots, initiatives, and field tests - ensuring clear success metrics, learning agendas, and post pilot recommendations.
Translate pilot and initiative results into crisp insights and decision guidance for senior leaders, operations forums, and owners.
Continuously assess whether current KPIs and scorecards are fit for purpose, recommending changes where needed to improve decision quality.
 

3. Operations Analytics (End to End)
Provide Analytics oversight across Global Ops domains, including Rooms, F&B, Spa, Engineering, Staffing/Labor, and Service Operations.
Lead development of robust measurement frameworks for complex areas such as Food & Beverage and other operations heavy disciplines.
Deepen team expertise in relevant systems, data sources, and operational dynamics across Global Operations functions.
Ensure analytics reflect real operational realities and are trusted by field, continent, and corporate leaders.
 

4. Advanced Analytics & Insight Delivery
Lead analyses and models assessing hotel performance drivers, including renovation impact, standards compliance, service execution, and operational effectiveness.
Synthesize across GuestVoice/ITR, brand standards, quality audits, property attributes, financial signals, and operational KPIs.
Deliver executive ready insights that clearly communicate what matters, why it matters, and what actions leaders should take.
 

5. Guild, Pod & Enterprise Leadership (D&AI Model)
Serve as Analytics Guild Leader for Property & Operations, setting standards, best practices, and capability roadmaps.
Work closely with other guild leaders and pod teams to ensure coordinated progress on shared priorities, enterprise initiatives, and data debt items.
Drive alignment and momentum across large cross pod efforts, including ITR Drivers, hotel decisioning tools (e.g., QPower), and modernization of guest satisfaction measurement (including assessing how ITR is measured and complemented by other metrics).
 

6. Cross Functional Partnership & Influence
Serve as the primary analytics partner to Global Operations, Quality, Asset Management, Brand Operations, Development, and Continent leadership teams.
Embed analytics into operational planning, performance reviews, renovation prioritization, and standards governance.
Influence leaders through strong relationships, credibility, and clear data driven storytelling.
7. Team Leadership & Capability Building
Lead, mentor, and inspire a senior team of analytics leaders and practitioners.
Elevate team capabilities in measurement design, causal analysis, experimentation, and operational decisioning.
Foster a culture of ownership, learning, and continuous improvement.
 

Requirements & Qualifications Education


Bachelor's degree in Business, Analytics, Data Science, Economics, Engineering, or related field required.
Master's degree or MBA preferred.
Experience
10+ years of progressive experience in analytics, strategy, operations, or related disciplines, with significant leadership responsibility.
Proven experience driving measurement and analytics for complex operational environments. This may include KPI frameworks and decisioning for an assigned business domain. 
Demonstrated ability to influence senior executives and drive adoption of analytics in business decision making.
Hospitality, lodging operations, quality, or asset focused experience required. 
Skills & Knowledge
Deep understanding of hotel operations, service delivery, and operational drivers of guest experience.
Strong analytical, conceptual, and systems thinking skills.
Demonstrated experience communicating with and influencing senior executives and driving enterprise level analytics adoption.
Experience operating in agile, product oriented analytics models.
 

This role plays a critical part in modernizing how Marriott measures, pilots, and optimizes property level execution-translating analytics into stronger guest experiences, better operational decisions, and long term value for owners and the enterprise.
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

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