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Director Product Recall Jobs (NOW HIRING)

Waystar

Director, Product Marketing

Lehi, UT

About This Position The Director of Product Marketing for Financial Clearance + Patient Financial ... recall, transfer, leaves of absence, compensation, and training. Job Category: Marketing Job Type ...

Chedraui USA

Director, Food Quality Assurance

Commerce, CA · On-site

$140K - $160K/yr

Director, Food Quality Assurance Store Support Center We are searching for an experienced Director ... Writes and updates Product Recall Standard Operating Procedure. Coordinates the issuing of company ...

Charles Taylor

Direct background with low-frequency high severity casualty loss adjusting - values north of $10 Million. * Exposure to Crisis Management and Product Recall losses of parallel scale and scope

Gilead Sciences, Inc.

Director, Quality

Foster City, CA · On-site

Director, Product Quality Complaints Gilead Sciences, Inc. is a research-based biopharmaceutical ... Ensure product quality complaints are assessed for potential safety, regulatory reporting, recall ...

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Director Product Recall information

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$71.5K

$173.4K

$234K

How much do director product recall jobs pay per year?

As of Jun 17, 2026, the average yearly pay for director product recall in the United States is $173,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $190,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Product Recall, and why are they important?

To thrive as a Director of Product Recall, you need expertise in product safety regulations, risk management, and crisis communication, typically supported by a bachelor's degree in business, engineering, or a related field. Familiarity with recall management software, regulatory compliance systems, and certifications such as Six Sigma or PMP are commonly required. Strong leadership, problem-solving, and stakeholder management skills help navigate complex recall situations and maintain consumer trust. These abilities are crucial to ensure swift, effective recalls that minimize risk, protect brand reputation, and maintain regulatory compliance.

What are the main challenges faced by a Director of Product Recall during a large-scale recall event?

A Director of Product Recall often faces the challenge of coordinating swift, cross-functional responses under intense time pressure during a large-scale recall. This includes managing communications with regulatory agencies, customers, and internal teams, ensuring compliance with legal requirements, and mitigating reputational risk. Balancing transparency and confidentiality, while efficiently tracking recalled products and implementing corrective actions, is crucial for minimizing business impact. Strong leadership and crisis management skills are essential to guide teams through complex, high-stakes situations.

What does a Director of Product Recall do?

A Director of Product Recall is responsible for overseeing and managing all aspects of product recalls within a company. This includes developing recall strategies, coordinating with regulatory agencies, communicating with customers and stakeholders, and ensuring products are safely removed from the market. Their goal is to minimize risk to consumers and protect the company's reputation by ensuring recalls are handled efficiently and in compliance with legal requirements. They also analyze recall incidents to improve future processes and prevent similar issues.

What is the difference between Director Product Recall vs Product Quality Manager?

AspectDirector Product RecallProduct Quality Manager
CredentialsTypically requires engineering, quality assurance, or regulatory certificationsRequires quality management certifications like Six Sigma, ISO, or CQE
Work EnvironmentLeads cross-functional teams during recall processes, often in manufacturing or consumer electronics industriesFocuses on ongoing product quality improvement within manufacturing or R&D settings
Employer & IndustryManufacturers, consumer electronics, automotive, and healthcare industriesManufacturers, consumer goods, and automotive sectors

The Director Product Recall primarily manages product recall processes, ensuring compliance and safety during crises, while the Product Quality Manager focuses on maintaining and improving product quality on an ongoing basis. Both roles require quality-related credentials and work closely within manufacturing environments, but their core responsibilities differ significantly.

More about Director Product Recall jobs
What cities are hiring for Director Product Recall jobs? Cities with the most Director Product Recall job openings:
What are the most commonly searched types of Product Recall jobs? The most popular types of Product Recall jobs are:
What states have the most Director Product Recall jobs? States with the most job openings for Director Product Recall jobs include:
What job categories do people searching Director Product Recall jobs look for? The top searched job categories for Director Product Recall jobs are:
Director Product Recall jobs near you
Infographic showing various Director Product Recall job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $173,361 per year, or $83.3 per hour.
Director, Product Marketing

Director, Product Marketing

Waystar

Lehi, UT

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

About This Position

The Director of Product Marketing for Financial Clearance + Patient Financial Care will lead the strategy, positioning, and commercialization of solutions that transform how providers engage patients financially, from pre-service clarity to post-service payment.

This leader will define how Waystar brings to market capabilities that improve financial transparency, accelerate collections, and elevate the patient financial experience, while driving meaningful results for providers.

This is a highly strategic role focused on connecting product innovation to revenue growth, market differentiation, and customer impact.

What You’ll Do
  • Lead go-to-market strategy: Own end-to-end GTM for patient financial clearance and care solutions, from positioning through launch and adoption
  • Define differentiated messaging: Articulate clear, compelling narratives that connect product capabilities to measurable financial and operational outcomes
  • Drive commercialization: Translate innovation into revenue through packaging, pricing, and sales enablement that improves pipeline, win rates, and expansion
  • Elevate market leadership: Shape Waystar’s voice in patient financial experience, including transparency, digital engagement, and patient responsibility trends
  • Deliver proof of value: Develop and operationalize ROI frameworks, client stories, and proof points that reinforce credibility and accelerate decision-making
  • Partner cross-functionally: Align Product, Sales, Client Success, and Marketing to ensure readiness and consistency across all customer touchpoints
  • Represent the market internally: Bring forward customer insights, competitive intelligence, and market trends to influence product and GTM strategy
  • Lead and develop the team: Manage and mentor a high-performing team of Product Marketing Managers, setting clear priorities, coaching for impact, and focusing work on the highest-value initiatives
What You’ll Need
  • Experience: 8–12+ years in product marketing, strategy, or related roles within B2B SaaS or healthcare technology, preferred revenue cycle specific experience
  • Domain expertise: Strong understanding of revenue cycle management, particularly front-end workflows such as eligibility, authorization, and patient financial engagement
  • GTM leadership: Proven ability to lead complex product launches and drive meaningful results tied to revenue and adoption
  • Commercial acumen: Experience translating product innovation into pricing, packaging, and sales motions that scale
  • Strategic thinking: Ability to connect market trends, customer needs, and product capabilities into a cohesive strategy
  • Executive presence: Strong communication skills with the ability to influence senior stakeholders and present at the executive level
  • Data-driven mindset: Comfortable using data, ROI models, and customer insights to inform decisions and tell compelling stories
About Waystar

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.

Waystar Perks
  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. Flexible time off for exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Marketing
Job Type: Full time
Req ID: R3221

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