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Director Patient Experience Jobs in Spring, TX (NOW HIRING)

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Director Patient Experience information

See Spring, TX salary details

$29.8K

$107.9K

$154.8K

How much do director patient experience jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director patient experience in Spring, TX is $107,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What does a director patient experience do?

A Director of Patient Experience leads initiatives to improve patient satisfaction, engagement, and overall healthcare quality. They analyze patient feedback, implement service improvements, and collaborate with medical teams to enhance care delivery. Their role often includes training staff, developing policies, and ensuring a compassionate, patient-centered approach. By fostering a positive healthcare environment, they help improve patient outcomes and organizational reputation.

What are the key skills and qualifications needed to thrive in the director patient experience position?

To thrive as a Director Patient Experience, you need a solid background in healthcare administration, patient relations, and experience leading cross-functional teams, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient satisfaction measurement tools like Press Ganey, HCAHPS survey platforms, and CRM systems is often necessary. Exceptional interpersonal, communication, and problem-solving skills help you drive organizational change and foster a patient-centered culture. These abilities are crucial for successfully improving patient outcomes, satisfaction levels, and overall service quality in healthcare organizations.

What are some typical challenges faced by a director patient experience and how are they addressed?

A Director Patient Experience often faces the challenge of aligning staff at all levels with patient-centered care initiatives while managing varying expectations from patients, families, and clinical teams. Adapting to rapidly changing patient needs and balancing operational constraints with quality improvement goals can also be demanding. These challenges are typically addressed through collaboration, data-driven strategy implementation, ongoing staff training, and regular feedback collection to identify areas for improvement. Building strong relationships across departments and maintaining clear communication channels are essential to creating a culture of excellence in patient experience.

What are the most commonly searched types of Patient Experience jobs in Spring, TX?

The most popular types of Patient Experience jobs in Spring, TX are:

What job categories do people searching Director Patient Experience jobs in Spring, TX look for?

The top searched job categories for Director Patient Experience jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Patient Experience jobs?

Cities near Spring, TX with the most Director Patient Experience job openings:

Director Patient Experience jobs near you
Infographic showing various Director Patient Experience job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $107,902 per year, or $51.9 per hour.

Clinical Director

Memorial Hermann Surgery Center Kirby Glen (11205)

Spring Valley, TX • On-site

$68K - $93K/yr

Full-time

Re-posted 4 days ago

Job description

Memorial Hermann Surgery Center Kirby Glen is seeking a Clinical Director
Welcome to Memorial Hermann Surgery Center Kirby Glen
Memorial Hermann Surgery Center Kirby Glen is a fast-paced Ambulatory Surgery Center (ASC) committed to providing high-quality surgical care and exceptional experiences for patients and their families.
· Monday to Friday work schedule!
· Off on weekends and holidays!
· No call required!
Job Summary : The Clinical Director is responsible for the day-to-day operations of the operating room and implements process initiatives to improve efficiency of services and patient experience. The Clinical Director will report to the ASC Administrator and will collaborate with them to promote fiscal accountability, develop and revise policies, and evaluate staff performance. The Clinical Director will oversee staff credentialing, preventative safety measures, risk management duties, and use their clinical and leadership experience to enhance patient care and improve clinical outcomes.
Responsibilities:
· Devise strategies and plans for the clinical department according to company standards for excellent service and growth
· Assume responsibility of budgeting and resourcing
· Plan and oversee all patient care or administrative operations and programs
· Recruit employees to ensure department is staffed with qualified personnel
· Assign cases and create schedules for all employees
· Coordinate and supervise staff providing constructive feedback
· Provide personnel with clinical training and opportunities for continuous development
· Evaluate performance and discipline employees when necessary
· Monitor compliance to legal guidelines, internal policies and quality standards
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
For more information about USPI, check out our website
Required Experience
· Graduate of an approved school of nursing. BSN or higher degree required.
· Must have an active Texas RN license.
· Operating Room experience required.
· BLS and ACLS certification required.
· At least 5 years of operating room.
· At least 2 years of clinical supervisory experience in the outpatient surgery area.
· Demonstrates clinical competency, leadership, and teaching capabilities.
· Physically and emotionally capable of performing responsibilities of position.

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