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Director Patient Experience Jobs in Spring, TX (NOW HIRING)

Smart Caliber Technology Inc.

Be Seen First

(AVP) - Patient Access Operations (Hospital Systems)

Houston, TX · Remote

$150K - $175K/yr (+ commission)

United States (Remote) Employment Type: Full-Time Experience: 12-18+ Years Job Summary We are seeking an experienced Associate Vice President (AVP) - Patient Access Operations with deep functional ...

Lifepoint Health

Patient Coordinator PRN

Conroe, TX

$15 - $19.75/hr

PRN Your experience matters! At Woodland Springs , we are driven by a profound commitment to ... This position requires a self-directed individual with the ability to exercise independent ...

LifePoint Health

Patient Coordinator PRN

Conroe, TX · On-site

$15.75 - $20.50/hr

PRN Your experience matters! At Woodland Springs , we are driven by a profound commitment to ... This position requires a self-directed individual with the ability to exercise independent ...

Lifepoint Health

Patient Coordinator PRN

Conroe, TX · On-site

$15 - $19.75/hr

PRN Your experience matters! At Woodland Springs , we are driven by a profound commitment to ... This position requires a self-directed individual with the ability to exercise independent ...

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Showing results 21-40

All JobsPatient Experience JobsDirector Patient Experience JobsDirector Patient Experience Jobs in Spring, TX

Director Patient Experience information

See Spring, TX salary details

$29.8K

$107.9K

$154.8K

How much do director patient experience jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director patient experience in Spring, TX is $107,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $129,900.00 per year, depending on experience, location, and employer.

What does a director patient experience do?

A Director of Patient Experience leads initiatives to improve patient satisfaction, engagement, and overall healthcare quality. They analyze patient feedback, implement service improvements, and collaborate with medical teams to enhance care delivery. Their role often includes training staff, developing policies, and ensuring a compassionate, patient-centered approach. By fostering a positive healthcare environment, they help improve patient outcomes and organizational reputation.

What are the key skills and qualifications needed to thrive in the director patient experience position?

To thrive as a Director Patient Experience, you need a solid background in healthcare administration, patient relations, and experience leading cross-functional teams, typically supported by a bachelor's or master's degree in healthcare management or a related field. Familiarity with patient satisfaction measurement tools like Press Ganey, HCAHPS survey platforms, and CRM systems is often necessary. Exceptional interpersonal, communication, and problem-solving skills help you drive organizational change and foster a patient-centered culture. These abilities are crucial for successfully improving patient outcomes, satisfaction levels, and overall service quality in healthcare organizations.

What are some typical challenges faced by a director patient experience and how are they addressed?

A Director Patient Experience often faces the challenge of aligning staff at all levels with patient-centered care initiatives while managing varying expectations from patients, families, and clinical teams. Adapting to rapidly changing patient needs and balancing operational constraints with quality improvement goals can also be demanding. These challenges are typically addressed through collaboration, data-driven strategy implementation, ongoing staff training, and regular feedback collection to identify areas for improvement. Building strong relationships across departments and maintaining clear communication channels are essential to creating a culture of excellence in patient experience.

What are the most commonly searched types of Patient Experience jobs in Spring, TX?

The most popular types of Patient Experience jobs in Spring, TX are:

What job categories do people searching Director Patient Experience jobs in Spring, TX look for?

The top searched job categories for Director Patient Experience jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Patient Experience jobs?

Cities near Spring, TX with the most Director Patient Experience job openings:

Director Patient Experience jobs near you
Infographic showing various Director Patient Experience job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $107,902 per year, or $51.9 per hour.

Director of Patient Care, Endoscopy Services - Northeast Hospital

Memorial Hermann Health System

Humble, TX • On-site

Full-time

Re-posted 14 days ago

Memorial Hermann Health System rating

7.7

Company rating: 7.7 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

164th of 898 rated healthcare providers

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for providing leadership, direction and support for one or more patient care departments, ensuring the delivery of quality care to patients; and for planning, implementing, reviewing and controlling the budget, staffing, and robust process improvement.
Memorial Hermann Northeast is actively seeking an experienced Clinical Leader to support the Endoscopy Unit.
Schedule: Full-Time/Monday-Friday/8:00am - 5:00pm
**Leadership experience required.
**Procedural experience required.
**Procedural or Leadership Certification preferred
**3+ years leadership experience preferred
This position will be eligible to earn a performance-based bonus under the Management Incentive Plan (MIP).Job Description

Minimum Qualifications

Education:  Bachelor of Nursing degree from an accredited school of professional nursing required; Masters Degree preferred

Licenses/Certifications:

  • Current State of Texas license or temporary/compact license to practice professional nursing

  • Professional Certification in clinical area or management within one year of hire preferred

Experience / Knowledge / Skills: 

  • Five (5) years of progressive clinical experience; see attached Table 1 for Direction I-IV leveling

Principal Accountabilities

  • Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff.

  • Reviews and approves all new hires, establishes and controls standards for performance appraisals; works with managers to identify staffing needs and provides for accordingly; coordinates training needs of staff with education department; remains available, accessible and visible to staff; recognizes staff’s achievements and accomplishments and provides ongoing feedback on performance.

  • Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan for the department; stays up-to-date on new developments in the field and incorporates such in the department’s scope of service; reviews departmental policies, procedures, and systems; conducts appropriate department promotional activities and participates in hospital market activities.

  • Monitors and directs all patient care activities.

  • Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.

  • Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.

  • Ensures that revenue, expenses, contribution margin and FTE’s meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.

  • Promotes physician input and communication; includes medical staff in planning new or revised policies, procedures and services; provides rapid response and follow-up to medical staff issues/concerns; seeks new ways to encourage new physicians to utilize hospital services.

  • Adheres to all regulatory and Texas Board of Nursing requirements and standards.

  • Performs other duties as assigned, within scope of practice and clinical competency.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

What Memorial Hermann Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Memorial Hermann

Sourced by ZipRecruiter

The Memorial Hermann Southwest Hospital Women's Services is a magnet hospital as well as a level 3 designated facility with a blend of high-risk and community patients. This creates a fast-paced environment and a chance to work with a diverse population. Our Labor & Delivery unit has a low c-section rate and is extremely collaborative and close-knit. We have the ability to cross-train through all areas of Women's Services. We have a family-like atmosphere with an amazing amount of comradery, and our low turnover rates attest to this. Nurses here feel like they not only have autonomy but can also be advocates for their patients. MHSW not only prides ourselves on evidenced based practice, but nurses have a strong voice.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1907

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